Tile Contractor reviews in Waltham, Massachusetts

I had a shower wall that was leaking. The tile was old and needed to be redone. The work Wes does it "A plus". Wes is extremely detailed and is fantastic with questions. What I have is a beautiful new shower that looks amazing. Wes returns calls and emails lightning fast. I would hire and recommend again. I would educate yourself on some of terms and process in tile construction. I went into this re-model with limited tile vocabulary. I would recommend to anyone read up on tile construction and some of terms that are used in the industry. It will help when you speak with Wes on a project. I have a kitchen backsplash that needs some TLC and I would bring Wes back in heartbeat. Thanks Wes!

Wes was incredible ,I could not have been any happier with his work. He treated my project like it was his own! He is very demanding of himself and it shows in his work .He is meticulous and pays' attention to detail. I would definitely use him again and would recommend him to anyone.

Wes is a very professional with everything he did.. West explained everything before he redid the kitchen.. anything I didn't like he right away fixed. I was EXTREMELY pleased with his work. I would recommend him and to anyone...
He came highly recommend and I see why.. He was on time . Courteous and professional...
Thank you again S&W tile

Wes was recommended to me by a trusted colleague for my failed (see: leaking) shower. In short, he's transparent, respectful, experienced, and deeply cares about addressing the initial problem his customer is experiencing.

This final point was particularly important to me; I wasn't just interested in making sure my shower looked amazing, but that it was going to work without leaking moving forward. This is Wes's competitive advantage: he understands how and why materials work (or don't work), is ready to educate you in making the best decisions possible in all aspects (tile and grout material choice, design, application, and technique), then solves the initial problem. He did the work himself, hustled the entire time he was here each day (no breaks), and explained the how and why to his technique each step of the way.

To be clear, Wes wasn't the cheapest quote I got during my initial search, but ultimately, I wasn't looking for a cheap fix - I was looking for a solution that would last. He was clear about all costs from the start, communicated each step of the way, and was a breath of fresh air considering contractors I have used in the past.

10/10 - would hire again.

We recently had S & W Tile replace a "failed shower" for us. The scope of the project became much larger because on the first day of demolition Wes discovered that the floor boards were water damaged. Thus the floor tiles also had to be removed and replaced. He had warned us about this possibility in advance so it did not come as a surprise. Throughout the project, Wes kept us informed about each step and outlined our options clearly. It was a pleasure working with Wes and his associate, Ryan. They were always on time and always fastidious about clean-up at the end of each day. In the end, we have a beautiful new tiled shower and floor! Highly recommend!!

We hired S&W Tile to remodel the shower in our master bathroom. Wes and his team did a great job, were highly professional, and completed the work thoroughly and efficiently. In particular, they left the bathroom neat and clean at the end of each day of work. We are so impressed with the finished product and cannot thank Wes and team enough. We highly recommend them and will hire them again in a heartbeat.

I had complete confidence in Wes before he even started the job. From the initial consult, to talking through all contingencies and processes, and his willingness to meet me at the tile shop on a Saturday, Wes is a model contractor--and craftsman. Does great work and always puts the customer first.

Wes and his crew are outstanding! They just completed a third bathroom for us. Wes’ expert counsel on what materials work best for the simplest or complicated projects saved us time and money with wonderful results.

Wes and Joe just rebuilt our leaking shower from the ground up. Wes asked us to provide an honest review, and we wish to highlight the following points:
Wes is a planner, detail oriented and meticulous. He strives for perfection. An example of that is that when the job was done, Wes went out of his way to tell me what to do if we saw any pinholes in the grout. So far, we have not seen any.
Both Wes and Joe are great guys, they are friendly, helpful and considerate of our opinions.
They come when they say they will come, work all day without breaks, and clean up when the day is over.
Oh, and did we mention, they do excellent work, our new shower looks fantastic.
We would certainly use Wes and Joe again, an easy 5 stars.

We can’t say enough good things about Wes! His work is stellar, his attention to detail is exemplary and he treated our project as if he were doing it in his own home – the end result is spectacular! Wes cares about his customers and clearly takes pride in his work. He walked us through the entire process and made sure we were aware of details and potential challenges. He is extremely professional and the quality of is work is exceptional - we wish more people had his work ethic. The cleanliness of the job site was simply amazing and he cared for our home as we would. We highly recommend him!

When it comes to the artistry and precision of tile installation, Wes stands as an unparalleled master of his craft! From the moment I enlisted his services, it became abundantly clear that I had found a true professional dedicated to delivering nothing short of excellence.

From our initial consultation, it was evident that Wes possesses an immense depth of knowledge and expertise in his field. He guided me through the entire process with the utmost professionalism, offering valuable insights and recommendations. His attention to detail was remarkable, as he took the time to understand my vision and translate it into a work of art that exceeded my expectations.

Moreover, the professionalism and reliability he exhibited were exceptional. He adhered to the agreed-upon timeline and budget, delivering outstanding results within the promised time frame. His communication throughout the project was prompt and transparent, ensuring I was informed at every stage. It was a refreshing experience to work with someone so committed to customer satisfaction.

The transformation he brought to my space was nothing short of remarkable! The intricate tile patterns and seamless installation left me in awe.

I wholeheartedly recommend S&W Tile to anyone seeking a true master of tile installation. His craftsmanship, professionalism, and commitment to excellence are unmatched. If you desire a result that combines artistry, durability, and perfection, then look no further. With Wes, you can expect nothing less than a breathtaking masterpiece that will endure the test of time.

Thank you!!

Wes did 2 brand new bathrooms in a 100 year old house we were remodeling. They came out even better than I imagined. He was great! He showed up when he said and did the job quickly and efficiently. He kept in constant contact every step of the way making sure there was no miscommunication. He was one of the cleanest contractors we’ve had at the house. I would highly recommend S&W tile!

We had a very positive experience with S&W Tile. They corrected a 12 year old problem . The water in our Master Shower went outside the enclosure on the floor .
Wes reviewed the work before we started and communicated all details as the job progressed . His work is clean and precise . Wes also helped us with his knowledge of local contractors and suppliers . He has a good eye for detail and design that results in a great finished product .
We were so satisfied that we are planning to do another shower in our house that has the same problem .

Used S&W to replace old fiberglass shower stall with new tiled stall. Excellent workmanship, no unneccessary delays, and took great care to keep our house clean during the work. Definitely recommend.

This is the second project Wes has done for me and I couldn't be more pleased with the results. He listened to what I wanted and gave me practical, professional advice every step of the way. He saw my vision and made it come to life. I really appreciated his sense of professionalism and guidance, which was very helpful, since this was my first big project in my house. Not only is Wes extremely meticulous, well-organized, and conscientious, he is a real pleasure to work with!

Wes did an outstanding job. He was responsive, detail oriented, and kept my house clean through the demo and tiling job. I would not hesitate to work with him again or to recommend his services. Good tradespeople are hard to find and Wes is definitely one of the good guys.

As first time homeowners and not being familiar with how houses are constructed in the US, we were very worried when we noticed that our shower was leaking into the basement just after moving into our newly purchased home. The thoughts of doing a shower renovation to a place that was supposedly renovated in 2019 was upsetting. Lucky for us we were able to find S&W tile and we really can't say enough great things about Wes! Wes was very professional, super helpful, and extremely patient with us answering all of our questions and guiding us through the process. Wes and his team did a phenomenal job doing a demo of our shower and installing the new tile. Upon the demo we noticed several issues with our floor and Wes was able to provide us with guidance and a solution to the issue. The professionalism he and his team exhibited throughout the whole work from being on time, performing the job as scheduled, and treating our place as if it was his own was unbelievable. We really could not have asked for a better company to do our tiling work. To anyone looking for an expert in tiling we recommend S&W tile!! Wes and his team are amazing!!

I want to thank Wes for the fabulous job adding slate to my fireplace surround. Working on an 100-year-old fireplace provided challenges, but all of them were overcome. The final result is wonderful. Wes was on time, on budget, and pleasant to work with. I highly recommend using S & W Tile.

Wes did an excellent job redoing our leaking shower. He gave clear explanations of what he was doing, gave a detailed estimate of the work, stayed within the budget, and finished earlier than expected. He arrived on time and did a great job cleaning up. The shower looks great. If you need tile work, S and W is a great choice.

Wes is professional, reliable, knowledgeable, and trustworthy. We had our guest bath/shower retiled. Wes advised us on tile options, problem solved with us, and gave us a quote and clear contract and timeline. His work is exceptional! Our bath is beautiful!

S & W Tile did a fabulous job redoing our master bathroom shower! We highly recommend their work and professionalism.