HVAC reviews in Ware, Massachusetts

4.9 based on 55 reviews Back to the listing
    5

    Matt was amazing, professional, knowledgeable, and overall awesome. Would recommend him to anyone THANK YOU!!!!

    5

    Awesome, awesome, awesome. They saved us after the propane delivery company (SPP) dropped the ball badly in the middle of zero degree weather.

    5

    A few years ago, i had a different company install mini splits. It was nothing short of a nightmare. I have had several issues with the units and getting in touch with the company was not easy. When i did get in touch with them, they often would not show up when they said they were going to and would not call to tell me they weren't coming. I then found Heat Pro. They were great to work with. They communicated with me from beginning to end. They were able to fix the issue and get my system up and running again. From now on I will be using Heat Pro for my mini split service

    5

    Heat Pro has been my go to company for my heating systems for many years. They’ve always been very reliable, efficient, and trusted to get the job done right !

    5

    Matt was great from the moment he returned my call. Extremely personable, professional, honest and got the job done fast.
    Thank you again!

    5

    Came home to my furnace literally shaking the floor above from the basement and terrifying my dog, Matt got on the phone and told me it was probably a mouse on the fan. Matt made it over to my house within 20 minutes, and had the fan out to find exactly what he suspected. A mouse on the fan. After cleaning everything up which he made short work of, you can now say my furnace is as quiet as a mouse.

    5

    Great company. Will be using them for all things heating and cooling going forward. Very professional and knowledgeable. They did a great job installing a new mini-split in our studio.

    5

    I've been using Heat Pro for routine maintenance on my furnace since 2015 and everyone I've encountered has been on time, courteous and thorough. They always patiently answer any questions I have and the price has always been reasonable.

    5

    It was a Saturday morning. I woke up with no heat. I called a gentleman named Matt who was the service tech for them, he got over to my house in about 15 minutes. Had my system up and running in about another 15 minutes. Absolute beautiful service, completely respectful gentleman. 100% recommend.

    5

    Replacement furnace. Great communication throughout experience. Tech showed up on time and work was done as expected. Very happy!

    5

    Called just before 9am requesting a service call to repair my A/C unit that wouldn't come on. Tech was at the house within a few hours and the issue was fixed on-site. Best HVAC in the area!

    5

    Excellent service. My appointment was for 1:00. I received a call asking if they could come earlier, yes perfect. They were very punctual. I asked a few questions, both gentlemen were knowledgeable and answered my questions in detail. I asked about other services offered, most interested in duct cleaning. I will be calling for an appointment to get that taken care of. Going forward, I will be using HeatPro for all my HVAC needs. Thank you for your great service.

    5

    Replacement furnace. Great communication throughout experience. Tech showed up on time and work was done as expected. Very happy!