Electrical reviews in West Springfield, Massachusetts

Had a great experience with installation of an EV charger by EPOS Systems recently. Matt, Ryan and Jack did a clean, very professional install with no issues or glitches. Very happy with the quality of the work and the fair price. Will definitely consider them for any future electric needs - you should too!

The EPOS team did a great job with our home renovation with both electrical work and networking & home audio/TV installation. Jack and Dan's team were professional and a pleasure to work with. They helped us optimize our plans by sharing their electrical and home audio/sound system design suggestions based on their many years of experience. Would definitely recommend EPOS.

The best word to describe my experience so far with EPOS Systems, OUTSTANDING!
I'm in the process of building a new home which I have not done in 30 years and with all the technology changes, I was totally confused with how I should set up the AV and internet systems in the new home. I spoke with a couple of local AV businesses but I never felt comfortable with the answers I was getting to my questions and most could not provide turn-key purchase and installation. Out of the blue, I found EPOS on line and what a difference. I worked with Dan and he was super responsive to my many calls and really helped me understand what I needed to have my builder pre-wire during construction. I was also impressed with the turn-key service and pricing EPOS offered compared to the company my builder uses. We're not completely done with the process but up to now, I would not hesitate to highly recommend EPOS for anyone considering the purchase of an AV, internet, or security system.

Every division at Epos has its own specialists...and they are all terrific. They are timely, professional and stay until the job is complete and in the best shape. These guys are a pleasure to have in the house and they work tirelessly. I can't even explain which category our service fits in but our Christmas lights are beautiful and we never have to touch them. Although we have the phone app if we do want to adjust. We love EPOS!!!

We recently hired EPOS Systems to Professional install our very Expensive Samsung TV. The owner (Dan) I met in person at his place of Business to discuss our options on the installation. Dan was very helpful and came to our home prior to asscess what would be needed. The following week his Installers Rob and Jordan showed up to perform the install. Rob and Jordan we're Top Notch Installers and couldn't do enough for us. They were extremely polite, courteous and knowledgeable and absolutely knew what they we're doing. The install was a huge success and and the employees we're excellent. My wife and I highly recommend this Company.

Epos Systems replaced my circuit breaker board. The team was extremely attentive to the needs and importance of the job. They displayed thoroughness throughout the job while completing it in a timely manner. Jack was proactive in assessing the job requirements and communicating to us in a clear and concise way that we had a very good understanding. In addition to the circuit breakers they also replaced lighting in the unfinished part of the basement. This highly exceeded my expectations as we went from a dark 3 pull chain lights to a bright 3 shop lights that gives greatly enhanced lighting to the basement. I was thrilled with the results that this gave. I highly recommend the Epos System team and look forward to working with them again in the future!

EPOS was the electrical sub-contractor for our recent master bedroom/bathroom renovation. They also installed exterior outlets on our brick house. Colin and Ryan were the electricians that came out to do the job. They did phenomenal work! They were very knowledgable, clean, hard working, showed up on time, and were always polite/professional. We were also impressed by how well they worked together. Jack, the owner, is always reachable and tries hard to accommodate any and all work requested. He actively supervises his job sites and clearly takes pride in his company. EPOS is the only electrical contractor we will be working with moving forward. Would give 10 stars if possible!!!

We recently hired EPOS to work on our 100+ year-old home after they were highly recommended by friends, and we couldn’t be happier. They rewired our entire third floor, including adding new receptacles and ceiling lighting, and completed everything in just one day. Their professionalism and attention to detail were outstanding—everything was left so clean that you’d never know the ceilings and walls had been touched. Communication was excellent from start to finish, they showed up on time, and the pricing was very reasonable for the scope of work. EPOS is the company to call for any electrical, audio/visual, or security camera needs. Truly beyond five-star service.

Dirk Kidwell Electric did a great job on a problem I had with a circuit breaker that stopped working.
Will always call Dirk Kidwell Electric for any electrical work.

Dirk and his son Brett have become our go to persons for any electrical need around our multi family home. They always show up ready to solve any electrical concerns with quality workmanship.

Not professional. Had them do work and one of their drivers hit a car in our parking lot. They would not own up to it despite having it on camera. Because of the camera angles they denied it but they knew it was their fault. Very unprofessional

They are great! Good beer and wine selection with perfect bar service from Sarah. Matt is you go-to guy if you are in a hurry or just want things resolved quickly. I had a Pinot Grigio and my friend had a Tito's with Sprite; all came in perfect and timely.

Christian responded to my message very quickly. He was honest in his assessment of the work we needed. He came, did the work quickly and even cleaned up after himself. We have more electrical projects to do and he will definitely be the one we call.

Cristian was extremely professional and did a beautiful job installing the chandelier! I would highly recommend using him!

Cristian and his Dad were extremely professional. Called me within 30 minutes and installed my beautiful chandelier same day. Cleaned up after they finished. Very Happy ❣️

Cristian did a great job! He communicates when he’s going to be there, the price, and details of the work. True reliable professional

Cristian was great! Very knowledgeable, responsive and was able to get me scheduled quickly. Arrived when he said he would. Respectful and ensured that they cleaned up when finished. Scheduling him for future work for sure!

Cristian and his team did a good job for my broken electrical outlet. He inspected for me and found out what the problem was with some difficulties came up along the way. And he made a reasonable plan that replaced the bad one and installed the new one which works fine.

I had a C wire installed for a thermostat a few years ago and lately the battery is getting drained very fast. I wasn't sure if it was something wrong with the wiring or the thermostat itself so I wanted a quick check. They came by super fast, were very professional and explained everything very well. I will be reaching out again for any future electrical work.

Cristian did an excellent job completing multiple projects inside and outside of my house. He was responsive, timely, transparent with approach and pricing and very consultative. 10/10

Cristian was prompt and professional. Setting up an appointment was easy, he responded quickly. He has helped us on two different projects. He installed a new fan and switch in our bathroom. He installed a ceiling light in our living room, where there was no existing light before. Also updated some outlets. We are pleased with his work.