Electrical reviews in Westport, Massachusetts

Wonderful service!

I will never understand why someone thinks it’s ok to drive aggressively and tailgate in a company vehicle. Backroads of middleboro 5am

We saw them at the home show in Providence. We live in the Cowesset area of Warwick. Didn't realize we were being charged the electricians hourly rate for them to drive each way. They apparently thought at first it would take a day. It didn't. For the privilege of hiring them to do our electric work we paid @ $750.00 for them to commute for 2 days of 6 hour work days.

W51-068 why is your driver so agressive? McDonald's drivethru Greenville,RI
Put your efn phone down!? Yelling out your truck?I was placing a order and have you screaming out your truck like a child,grow up.

Technician showed up on time. He was very polite and professional. Quite knowledgeable and went right to work. Got generator started, ran some tests, diagnosed issues while doing scheduled preventative maintenance. Showed me where battery and ground clamp failed. Replaced battery and clamp on ground cable. When all work was done he had everything put back together, cleaned up area, made sure gate was locked. Very happy with Ralco and the work that was done today. I am very happy.

Just a quick note to Thank You for your attention to my issue and for the way you handled it (honestly didn’t expect the outcome I got but very happy) In the beginning I looked for a turnkey company to purchase my generator and you were about the only local company for the job. In retrospect I couldn’t have picked a better company - the sale is one part but the service after is the biggest thing you as a company have to offer.Everyone I have encountered in the organization has been absolutely professional and courteous in every way. You have a fantastic crew up and down the line and I know I couldn’t have done better at all. I congratulate you and all of the personnel I have dealt with to this point ( especially Zach - he is a winner). All I can say is THANK YOU for a perfect experience.
All the Best
Sincerely
Bruce Arrington

Big thanks to Stacey and Fabio for their help with this emergency call. We were installing a larger window to the home and ran into some wires that needed to be rerouted properly. Ralco showed up that morning and had it resolved by 1:00 so we could install the window and finish the job on time. Thank you!

My experience with Ralco was that this is a very professional company with exceptional staff and fair pricing .
Starting from the very first phone call to Ralco- just for general information on generators, to scheduling a
meeting with Matt who came out to see the site, measure and plan out specifics, he gave me alot of information on generators and a price same day . The electricians and gas guys came on time and each explained their process of the set up and left no trace when they left. All scheduled all inspections went fine, all the work was neat and clean.
Today was the final start up and walk through with the generator technician. I was taught how to check and add oil, went over warranty, 24 hour on call service, set up phone app and answered any questions I had.
I am very pleased with Ralco electric and would reccomend them 100%.
Barbara Kingston

RALCO Electric installed a 20kW Kohler generator at my moms house and did a fanstastic job. From start to finish, everyone there was very knowledgable and answered all of our questions. The technicians were neat and efficient with the installation and went over everything with my mom once it was completed.
I highly recommend RALCO Electric for anyone looking to have a back up generator installed.

RALCO Electric installed a Kohler generator at my house this past winter. From the start, information was presented clearly, and Chris H. was accessible to answer questions I had. Every phase of the installation was explained well before the workmen started. Each team or individual was courteous and diligent in their work. They were neat in their work, and even the dog liked them all! The final run- through included instructions for me that actually "stuck"! (demonstrated the "how to" and in writing, as well as digital access to information given.) I highly recommend RALCO.

Laurie Masterson

Ralco installed a generator for us. The whole crew from installers to the final step of hooking it up and testing it was very professional, and everyone was so nice. i would highly recommend this company.

I've had issues with my Strada RV since day one. I traveled from one dealership to another, and none of them could fix the problem. In almost three years, I had the A/C unit and power converter replaced, with tens of hours of labor involved — thankfully all under warranty.

One of the dealerships eventually gave up and recommended RALCO GENERATORS. They were fully booked but were kind enough to take a quick look. That’s when we met Jonathan Owen, the service manager. Within 15 minutes — using just a multimeter and a screwdriver — he found the issue that multiple big-name service centers with all their high-tech tools and diagnostics couldn't find.

Since they were busy, Jonathan even walked us through how to fix it ourselves. Professionalism and knowledge. Will always recommend this place.

Just had RALCO finish up installing a Kohler 14kw generator. This company is amazing. Every single employee I dealt with, whether on the phone or at my house, was fantastic. Knowledgeable. Professional. Excellent communication through the entire process. I was left with the impression that they know how to hire and retain the right people.

The only negative involves the Kohler app, which is literally useless. Supposedly Kohler is developing a new one. RALCO is certainly well aware of it but was not upfront about it. After installation I tried to discuss the issue with RALCO but was ignored. Eventually somebody gave me a straight answer but it took a lot of effort and frustration to get there. Bottom line: customer service after installation could stand improvement.