Reviews of local pros in Wilbraham, Massachusetts

Steve and his team were prompt, polite, and explained their process in detail. The house wash came out so much better than expected. Would highly recommend them!!

Western Mass Prowash recently cleaned my son's house as a gift from me. Communication was excellent......the entire job was carefully explained to me and was also presented in a detailed email included with the estimate. The team arrived as scheduled and did an AMAZING job. The siding is absolutely spotless. I highly recommend this company and will definitely be using them again in the future.

Steve and his team at Western MA ProWash responded quickly with state of the art steaming equipment to remove ice dams with no damage to roof or gutters. Experienced, professional and did not oversell their services-price was reasonable and would highly recommend them if you need this service at your home.

I highly reccomend Western Mass Prowash for any power washing needs. We are thrilled with the work they did. Steve and his crew were extremely thorough and our fence/deck/gutters look great. Steve took the time before/after to explain the work that was done which we appreciated. 5 stars!

Steve and his team did a great job and I highly recommend Western Mass Prowash. When Steve came for the initial consultation and quote I was very impressed by his professionalism and thoroughness in explaining the issues and how his company's services would help mitigate the issues. After 20 years of growth I can't believe how nice our house looks now. We couldn't be happier.

Western Mass Prowash did a phenomenal job cleaning our house, deck, porch and roof. They exceeded our expectations and made everything look like new!! They also were responsive when I asked questions and communicated throughout the whole process. Thank you again for all your hard work making our house squeaky clean!

Good work, horrible communication and scheduling. Wouldn’t use again.

Awesome work. Great company highly recommend

Excellent customer service; provided exactly what we requested

Great work, great communication, work fast and get it done. End finish was great!

Came out great

They do not show up when they are suppose to/stick to their scheduled appointments.

Also, if you have issues with their work, they will tell you to fix it yourself or there is nothing that can be done. DO NOT RECOMMEND.

Justin and his crew were professional in every respect. From first visit to completion of the work, we couldn't be happier. We had a Stampcrete patio put in to replace an old deck. Quality was, and is, outstanding. We liked the work so much, I had them poor me a pad on the side of my garage for my woodworking business. Absolutely excellent in every respect

We hired Crystal Brook to install a brushed concrete pool deck for our inground swimming pool. Their price was competitive with other contractors, but you could tell from even the first appointment for an estimate that their professionalism was superior. Excellent work! They were able to start 2 weeks before projected and finished within a week. Exceptionally responsive and professional office staff and crew. I will definitely hire them for my next concrete project.

We have worked with Justin on 2 projects and we could not be happier with the results. He is quick to come out and give an estimate and then when we were ready for the patio ithe work was scheduled within a few weeks. I would definitely do business with Crystal Brook in the future.

As a repeat customer of Crystal Brook, I can confirm they provide quality work at a fair price. They communicate well every step of the process. You will not be disappointed with their product!

Initially we dealt with another concrete company who started our project and did not do it correctly. It had to be taken down This other company never even bothered to show up again and left us with a big hole in our backyard for over a year! Crystal Brook came out to quote this project and got it done even before they said they would. We even decided to expand on the project because we love the way they work so much.. They are Professional and they show up when they say they are going to! We would highly recommend this company and if we have any more projects in the future they will be the first and only one we call! Thank you so much for coming to our rescue and saving our backyard!

Crystal brook did an amazing job on our patio! The quality of their work is exceptional and we absolutely love spending evenings on the patio after long days at work!

Excellent quality work. Sara is the best! She has great suggestions and ideas. Staff is very easy to work with and meticulous! Definately would recommend Crystal Brook to anyone.

Crystal Brook did a concrete patio for us, drainage around the patio, retaining wall and two granite steps. Everyone from their office staff to crew to managers are absolutely amazing. Extremely responsive and thorough. We would definitely do business with them again! Thank you Crystal Brook.

Justin and his whole crew were very professional and knowledgeable! Sarah was a pleasure to work with as well! My patio was done within the time frame they promised and without any issues. Highly recommend!