All reviews for Central Cooling & Heating

Alex was clean and neat inappropriate labeled cooling and heating uniform. He was polite and professional. He explained everything he was doing thanks to me. He did it several times with no aggravation. He went about his work and when he was done, he once again explained to myself and my wife by showing us everything he had done and what the results of the inspection were and answered all of our questions is always mindful of moving through our house with his clean boots on taking them off, putting them on repeatedly and he was a pleasure to have a house.

Brian conducted a very thorough and complete evaluation and maintenance of our heating system. He also took the time to explain everything that he did, and also explained very clearly what was covered. It was very impressed by his professionalism.

CCH technician was prompt, very knowledgeable and patient in explaining what needed to be done. I felt very confident in his work, so I signed up for an annulal service contract.

Returned home from a week long vacation to no heat and furnace not cutting on. Phil from Central Cooling & Heating was here first thing in the morning, got right on it and diagnosed the problem and by lunchtime we had heat again. Top notch service, very communicative and thorough - excellent company and service!

I was having issues with my compressor, two other companies gave me two different answers and two different a large quotes. Thankfully I called Central Cooling and Heating (recommended by a friend) Chris N. was thorough and knowledgeable, fixed part of the issue, diagnosed the additional issue and I saved money. Thank you!

Alex did an excellent job! His explanations re: the longer term plan for my heat pump units was extremely easy to understand and therefore very informative.

Jay, Eggar, Hener, Rob, Hans, and Zach did an exceptional job installing my furnaces, making sure I had heat after I was in the cold. They were really professional and explained how the system worked after they were done. What a great crew!

The repairman came right on time and asked us about our concerns. He cleaned out the furnace and replaced some parts. I now the difference between a plumber and a heating specialist. Some of the parts had been replaced incorrectly by a plumber and our repairman pointed out the parts should be brand as the furnace. When he left I felt much more confident that our old furnace would make it through the winter.

My heat stopped working of course right before the holidays, and I contacted central cooling and heating at 2:30pm, and they had sent someone within the hour to take a look and diagnose my issue! Phil came and took a look and spent a lot of time trying to diagnose the problem! He was very friendly and knowledgeable, and explained everything to me. He gave me various options and his recommendations of what to do. I really appreciate his help and how fast everything was taken care of. Planned the next visit to repair and also consult to replace my unit (needs it!)
Def recommend Phil and Central cooling and heating!

Yainnis did a terrific job. He was very thorough with his work and was very courteous. I will be happy to have him back again for the next tune up.

The experience with CC&H was excellent from the very beginning. The communication, scheduling and professionalism was outstanding. Sandro De Sousa was very knowledgeable, thorough and explained every detail of his work on my furnace. I could not be more satisfied with the work Sandro did.

Brian Lynch was the technician who came to do our scheduled system maintenance. He was extremely knowledgeable. Brian documented the service maintenance through photos, which were forwarded along to me. From start to finish, it was an exceptional experience. Please do something meaningful to acknowledge Brian’s exceptional service.

Their office was responsive and listened regarding heating problem. The technician was friendly, knowledgeable and professional. I’ve used them at both my business and residence. I consider their prices fair. I’d highly recommend

The gentlemen were excellent - knowledgeable and effective at explaining issues and resolutions. They were thorough and efficient with time as well as being personable and professional. A terrific example of why I keep Central Cooling and Heating as my go-to company

We recently hired Central Cooling & Heating to replace the furnaces and AC compressors at our home in Somerville. We couldn’t have been more satisfied. The work took place over two days. The crew arrived on time, worked tirelessly, cleaned up at the end of each day and patiently answered all our questions. The quality of the work was excellent. If you need work done to your heating or air conditioning system, you won’t be disappointed with Central Cooling and Heating.

BRIAN was excellent. He went beyond what I expected. It was a last-minute appointment because my thermostat broke down. And he explained everything from inside the house to outside the house and recommended the best steps for me to take next. He was excellent.

CC&H replaced my central air system. They were super efficient, took care not to leave a mess, spent a long time walking me through the new system and best practices for keeping it in tip top shape, and answered every single question I had (including how the inner workings of the unit worked) with patience and knowledge. Would absolutely recommend!

The tech,Brian, was very professional, responsive and had strong expertise in diagnosing my emergency heating system problem. This was a Sunday night when outside temperature was 5°F with a worse wind chill.

We’ve been using Central Cooling & Heating to service our home for several years, and the experience has consistently been excellent. Scheduling is always easy, every technician we’ve worked with has been highly professional, and even the customer service team is knowledgeable and helpful.

Today, Kelvin came to inspect our system and offered some truly insightful advice—things I couldn’t even find through AI research. That level of expertise really stood out to me.

I wanted to leave this review to specifically thank Kelvin and to express our appreciation for everyone at Central Cooling & Heating. Highly recommended!

Central Cooling & Air did an outstanding job installing a new gas furnace and AC system in my home. After speaking with five different HVAC companies, they were the only team that offered truly high-quality equipment and took the time to explain why it was the right choice for my house.

Jonathan, my salesperson, was exceptional—he explained every option clearly, answered all of my questions, and was incredibly responsive throughout the entire process. Brenda and Robin, who handled my payments, were also wonderful to work with: friendly, professional, and extremely helpful.

The installation team was knowledgeable, efficient, and completed everything exactly on schedule. Their pricing was very fair, especially considering the quality of the equipment and the level of service. I couldn’t be happier with the experience.

Phil O'Reilly got our heat working again and then did a thorough assessment of our system, which is 25 years old. He wrote a detailed description of his findings, providing a prospective sequence of upgrades that we might undertake, which was very helpful. Phil was courteous and knowledgeable and very informative throughout his visit.