HVAC reviews in Allendale, Michigan

I truly do not understand the negative reviews. I have used them for years both at home and business. They have always gone above and beyond to fix any issues.

Prompt response to an urgent matter. HVAC Technician was honest, polite, and professional. Seamless experience. Highly recommended!

We have used AHC in our business and they were the ones that installed all of our HVAC. Our experience has always been great. They are extremely professional, very knowledgeable and reasonably priced. We have used them for our boiler in one of our properties and they were one of the few companies that actually do that type of work.
We plan to continue to use them and recommend them for all our HVAC needs.

We called to see if we could get a tech out to check out our furnace that had a weak flame signal. From the second that Diane picked up the phone, she was rude. This is the second time we’ve had to call them in the last year or two and she answered both times and was rude as hell both times. I’m pretty sure it’s the owners wife. Seems like she would understand that it’s the people that call them that also help pay their bills. Very unprofessional.

Extremely RUDE receptionist Outrageously unprofessional. Very carcastic, angry, and impatient! She has NO respect for potential new clients nor how she represents this business. Unfortunately, won't refer this company!

We have used this company for the 15 years we have owned this home. My husband recently returned from military deployment and called for service because our furnace is not heating our home above 55 degrees and needs service. The woman who answered the phone was dismissive, rude, and openly mocking of my husband. She offered a technician to come out in three weeks. We want to support local, but this was an unacceptable customer service interaction.

I just got off the phone with Diane to inquire about something I called and spoke to Brittany about on Friday.
She was cross and rude. When I explained to her how I didn’t appreciate how rude she was she simply snapped back “well I’m doing inventory and I don’t handle that”.

I’m reading in other reviews that others have had similar run ins with Diane this way. If you want to continue business with reputable paying customers I would suggest you either get rid of Diane or tell her to retire. She is certainly is not the first person you want to represent your company.

The contractor who built an addition to my house two years ago used Allendale Heating to install an upgraded furnace and AC. I was happy with their work, so this year when DTE ran natural gas down my road, I turned to Allendale to help get me set up. They gave me a great price on upgrading to an on-demand water heater, plumbing in the new natural gas connection, and converting a couple of appliances.

The came at the scheduled time, installed the water heater and converted my furnace and stove quickly and efficiently. The tech they sent out had some trouble with our dryer, so the next day the owner came out himself after the rest of his calls for the day to finish the job. This is absolutely amazing service at any price!

The few times I had to interact with the office person, I found her to be efficient and to the point. I appreciate this, because I'm busy and I'm sure she is too.

Overall, I highly recommend them. They bent over backwards to get my system running and they did it all at a very fair price, you couldn't ask for better!

Heat went out the day before New Years Eve, so it was cold I was a bit worried. They had a guy out to diagnose in ~3 hrs. If they had the part that day they would have put it in, so we had to wait until the following morning. Next day, the tech showed up bright an early and had my issue fixed in less than an hour. Saved our cold butts

Lost heat during the polar vortex!! Gave AHC a call and they were able to come out within a couple hours and the issue was fixed in an hour. So happy to have heat and happy with the cost of repair! Thank you AHC!!

AHC installed a new HVAC system in our house, recently. We had a water pipe burst last night and we had a flood. Water rained over our new furnace like a rainstorm, I was able to turn the furnace off to hopefully prevent any water damage. Once daylight came and we got organized I called the office to request a tech to check out the furnace for damage. It is Friday and I know how busy they are but they rearranged their schedule and I had a tech at my door by mid afternoon, fortunately no damage, he got the furnace running and we have heat. We have a lot of problems due to water damage but thanks to AHC we don't have heating problems. Thank you!!!