All reviews for VisionAir Heating & Cooling

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    5

    Furnace repair was completed fairly quickly. Vision Air is reliable and was able to come out same day . We were without heat in 28 degrees. Very honest and fair pricing ! Recommend them very highly!

    5

    Highly Recommend VISION AIR Heating & Cooling. Usually I’m not big on reviews, but this one is well deserved. First the ease of scheduling, navigating their website, communicating with their staff, and the quick appointment time Scheduled to replace my old furnace gave me piece of mind.
    The entire team was professional, and courteous. The technician Corey was professional, efficient and very respectful. I appreciated their ability to explain things to me in a way I could understand. I was especially impressed on how they respected my property, used proper tools and protocol, and cleaned up afterward. You can’t put a price tag on knowing the family is warm and safe! But since keeping the home up is essential to a healthy lifestyle. I’m pleased knowing my money was well spent with a company that can be trusted.
    Word of advise, even for the wise-don’t wait till that old furnace breaks down, or put it off possibly exposing the family to toxic, harmful chemicals. Get it replaced and avoid putting it off just to spend more in the end.
    I can not emphasize enough on the value of service received for the price I paid. I recommend not wasting your valuable time calling around if you want honest, professional, prompt- work done, with a warranty and give them a call for any HVAC needs. My family breathing clean air, warm, and Very satisfied with this amazing company!!!

    5

    When our boiler went out this morning with no heat we called visionnaire and heat the representatives. Corey and Cody performed all the necessary things to get not only our heat working but repair and replace a circuit board that had not been touched for 12 years. We're 100% happy with the service and the professionalism. I would highly recommend this company and Corey and Cody

    4

    The house call was very professional. The owner said he would order the parts & get back we me. I was contacted by the company when the part came in. They installed the new part &
    our Air Conditioner works just fine now.

    1

    Crooks. Tried to charge me $2,000 for an inducer motor. Very dishonest and disrespectful.

    1

    Being charged $119 for a service call for a problem I already knew and the service tech couldn't fix. Because the air conditioner needed freon and being that the air conditioner is too old. The tech said that type of freon is getting fazed out and he doesn't carry it. We have worked with Tony from Vision Air in the past and have recommended the company to many. We did not expect what happened yesterday and are very disappointed.

    1

    I would agree with most of what people say about this company until there's a problem. They have not closed a city permit out from 2022, with no return communication. And when a suggested furnace replacement was questioned, they would not revisit the property with the homeowner. Make sure everything they promise and warranty is completely documented.

    1

    6/18 UPDATE-Poor follow-up service and miscommunication continue... After being reassured by Lauren that I was the 1st appointment at 9:00 am, received a text at 9:07 a.m. that Eric was "en route." And yes, I was told 9:00 a.m. and not a 1 hour window since I was supposedly the 1st appointment of the day. The technician, Eric, was not asked to come in early for a 9:00 appointment. Again, duplicitous communication! The previous reviews about unreliable follow-up service following a purchase appear to be accurate. Eric, however, was fantastic!

    6/17-My experience has been very poor to say the least. Actually, the worst I’ve personally experienced from any company. The AC system the company installed is not working in less than six months. This company installed new hvac system. The owner, Tony, was contacted by the contractor around 8:00 am. No communication received from the company, so I called the business myself. The company is unable to provide same day service due to a problem on a new installation that is running three hours behind and they only have two technicians available that are on the other site. My check has cleared so no service for me today. The only service being provided for is the new installation. The lack of communication and miscommunication is unacceptable. There is no reason someone cannot provide service this evening. The company website boasts 24/7 emergency services, and that their services aren’t unpredictable; however, that has NOT been my experience. Must be information for new or potential customers and not those still under warranty. No extra money = no service today:(.