All reviews for Precision

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    5

    Scott and Ryan were amazing. I woke up to a cold house and furnace with a blown motor. They were able to schedule me same day during one of the busiest and coldest times of year. Ryan was my technician, he was very kind to my dog, and gave us pointers on how to maintain the furnace along with how to clean tubing, etc. Fixed the down motor in 20 minutes and at a great price. Very thrilled about my experience - thank you Scott and Ryan!

    5

    They work on fuel oil furnaces, which is uncommon in this area, and they did a great job getting my furnace tuned up and ready to go. I was super happy with the service, and they were able to come out in a matter of just a few days. We will be using them moving forward, for sure.

    5

    We had a great experience with this heating and cooling company while they were servicing my mother-in-law’s home. The technician was kind, respectful, and took extra time to explain everything clearly. It meant a lot to know she was treated with care and honesty. The system is working perfectly now, and we truly appreciate the excellent service. Highly recommended!

    3

    Depends on appointment time. They might help you or brush you off because they want to get home.

    2

    The guy that came to inspect our furnace reaked of cigaret smoke, was rude about our cats even thought they ran from him. And hewas very condescending about us needing a new furnace and it never should have passed its last inspection which had also been done by precision. Given his attitude I just paid him for his time and called another company to put in the new furnace so they missed out on a lot more money because of their employee.

    2

    The people were very friendly and kind but never finished the job never installed the ductwork the back of my house is 11° cooler than the front put a new furnace in New hot water heater and central air spent a lot of money just wanted work finished

    1

    Absolute horrific experience. Owner more concerned about appeasing his personal friend who is a DTE employee and keeping his DTE contract/business than doing the right thing. Steer clear.

    1

    Installed gas line for pool. Inspector came out said a shut off had to be put in. The Inspector took it upon himself to call owner and owner told him that he would contact us in a few days to get it set up…..never happened no phone call nothing. Fast forward at least more than 3 weeks with no response I finally called to try to set something up, talked to secretary and she said she would call me the next day to set something up, told her I that sounded good I just want to get something in the books so we can wrap up the inspection. Fast forward another week and still have heard nothing and won’t answer either phones.
    Very disappointed and unprofessional for someone owning a small business, especially these days you would think that they would make all attempts to make good in your community.