Conrest

Let me start off this review by saying I believe running a business like ConRest is difficult in the current climate.

There are labor shortages, material shortages, and long lead times for just about everything.

Our experience with the restoration with ConRest was not fast (due mostly to these circumstances), but I’m speaking to the quality of the finished product.

In short, our basement flooded six days after we moved into our new home which was an unfortunate circumstance.

Our insurance provider paired us with ConRest and from there, we laid a plan to restore our basement.

As they were a preferred vendor of our insurance company, it made the paperwork side of the process easy as I didn’t have to do anything with our insurance company (score one point for ConRest).

The process of the restoration was very start and stop due to the factors I mentioned above…that wasn’t ConRest’s fault.

Once we were able to get things moving with the subcontractors and materials, things went pretty quickly.

They were able to do repairs while we were out of town and left our home in good shape (trust us important to me and they have my trust).

Upon returning, I found a few items that weren’t up to my standards. I don’t judge people on IF they make errors but instead WHAT they do to fix them.

Our project lead, Eric, was phenomenal about ensuring the final product was up to my quality standards.

While we aren’t happy about having to have dealt with a flood or the timeline it took to get things fully restored, ConRest wasn’t at fault for that.

They controlled what they could and helped us restore our home to an even better spot than they found it.

Thanks again Eric and team!

My Insurance company get in touch with these guys and boy it did not disappoint. They responded the same day, with contacting me, told when they would be there, which was the next day. And they were there on time and did a great job of cleaning up the many and major downed limbs from the ice storm. Even looked at some of the damage done to things and explained it. Defiantly would use this company again on a personal level.

My insurance company set me up with conrest for fire restoration. I was promised great things and everyone of them fell far short of even terrible. They ran us out of living expenses because half the time they didn't show up to work. When they did show up to work they were either causing additional damage or delivering subpar results. There was additional work added due to code issues however even some of that work I wasn't made aware of until they started doing it. Communication was almost non-existent unless I was contacting them. They ignored requests of renewed quotes/completion dates and after my insurance finally provided me with one after 5 months from my initial request I found out that Conrest was charging for work they did not complete and had no intention of doing. They even lied to my insurance about work they missed and now I can't get it covered. Terrible company if I could give negative stars I would.