Reviews of local pros in Ferndale, Michigan

4.7 based on 736 reviews Back to the listing
    5

    Called Capital Carpet on recommendation of a friend that had a great experience and asked for Matt like she told me. Matt came out quickly, finished the job quickly - even helped with trouble spots on my area rugs- and the carpet looks and smells great!

    5

    Matthew from Capital Carpet gave great advice and recommendations to help our carpets look their best. Matt was great to work with and I appreciate how he guided me to the best solution for my house. Capital Carpet also has very reasonable prices - actually less than some others- which is a win. Thank you, Jeff

    5

    Jason and Shawn did an amazing job! It was an easy process from beginning to end. I’m very pleased with the results and definitely recommend!

    5

    Capital Carpet was a great discovery. They cleaned the carpet in my rental unit and an Art Deco Era 5X8 Persian area. Both jobs came out marvelous and their rates were fantastic. Matt(?), who cleaned the the area rug was very gracious and completed the job very fast. Great communication, pricing, and service from a friendly independent small local business.

    5

    Great service! Jason and Shawn were polite and professional and my house smells great.

    5

    UPDATE: Matthew has done it again! Today we had the majority of our carpet cleaned and Matthew never disappoints. He's thorough, very informative and genuinely cares about us getting the best out of our carpets. I'll continue to offer referrals and never consider switching service providers. Way to master customer satisfaction Capital!

    I've used Capital Carpet off and on for years. It's great to see that they are consistently good. My technician was Matthew. He was professional, thorough, and offered suggestions on carpet care between cleanings. We'll be sure to use Capital for future cleaning, and ask for Matthew by name. Great job!

    5

    I've used them since TV Book days. Jason is excellent. Called Monday at 8ish, they were here this morning.

    1

    I called Capital this morning for carpet cleaning services and each time I called the message center picked up my call. The two times I called the white female who answered my call was completely rude to me. She would not allow me to complete my sentences and her tone wasn’t friendly at all. The second and final time I called she told me she wasn’t sure why their lines were so busy this morning, however, she would take a message. She never took my message; she hung up in my face instead. I’ve done business with Capital Carpet cleaning a few times before but I will not be back. I will spend my money where it is valued in my community with other black people who own and operate their businesses and where they know how to speak to and treat their customers!

    5

    Matthew came out and Did a great job on our carpet he did all the rooms , the hallways, and stairs and made them look brand new again!! He arrived early and was very professional and informative about the cleaning and I will surely get him to come out and clean every time!

    5

    My expeience with Capital was wonderful. Jason called when he said he would, showed up when he said he would and did a thorough cleaning of my very soiled carpet and furniture. It looks fantastic. Jason was very professional and pleasant to work with. Highly recommend!

    5

    Jason did an amazing job cleaning our carpets. Very professional and felt safe having him in the home. Would hire again with no hesitation.

    5

    Jason was amazing!! Bought a smelly modular couch off facebook marketplace and it smells AND looks practically brand new! Worked quickly and had excellent conversation. Will definitely be calling Capital again for future cleanings.

    5

    Jason did a great job! We have a white couch from CB2 and he did a great job cleaning the performance fabric. Very professional, friendly, and knowledgable. Thank you, will be using again.

    5

    I've taken my rugs to be cleaned here for years. They are so friendly and definitely reasonably priced. Their turn-around times are quick, they do a great job, and they offer pick-up and delivery.

    My rugs are all wool and and I have a dog who's not as house-broken as she used to be, so its been great to have a local company I can trust to keep our home clean. Our rugs come back good as new every time. They even freshen up your fringe.

    Definitely suggest this team if you are looking to do a spring cleaning. These folks are just the best.

    5

    Jason & Shawn came to clean our carpet today. They were very professional, friendly, and knowledgeable. I would recommend them to others. Jason was the lead and did a great job at getting everything completed! Tk you.

    5

    Jim was extremely quick and professional. I am pleased for the most part, there were some stains he wasn’t able to get out due to overuse of the carpet however after further conversation I was advised that Capital does carpet restoration as well so I’m going to let the carpet dry and take further steps from there.

    5

    Awesome job Jason!! Thank you. I’ve been a customer for over 30yrs and have recommended Capital to many people who are always satisfied (like myself )with Capital’s service. The carpet looks great, but more than you know Jason, I needed that laugh. You see, my mother passed a few days ago and will be laid to rest Friday. So thank you for your awesomeness and your kindness.

    5

    First time customer that was recommended by a previous customer. Absolutely throughly pleased Jason came in an d explained what he was using how the process would go and what I needed to do to ensure my carpet would dry quickly. What a pleasant friendly guy! Jason came in got the job done and didn’t take all day to clean my carpet. Did I mention he arrived when he said he would! I will definitely request Jason every-time I get my carpet cleaned. Thank you Capital Carpet for sending a professional person to do the job!

    5

    Great response time. Called them yesterday after my dog had an accident, and they were here first thing the next morning. Jason cleaned both rooms that had dog accidents stains, and now they are gone! $86.95 for their minimum. Great rate and value! Before and after photos.

    5

    My mother loved Capital Carpet and always used them. It's been a few years but I called and they came out and boy do I love the results. Matt did a great job on my carpet. He was very professional and a wealth of knowledge. My carpet looks brand new. He took a rug to clean can't wait to get that back to put it in the grandkids playroom. Truly a happy customer.

    5

    Excellent experience! Jason is amazing to work with. He is very thorough and helpful throughout the entire carpet cleaning process. I would recommend Jason every single day of the week. You will not be disappointed in the results!