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In the heart of Grand Rapids, we are The Floor Network, specialists in flooring services. We transform homes by providing expert installations and…
The Best Flooring Company in Grand Rapids
Compare top-rated flooring providers in Grand Rapids. Profiles include verified reviews, service details, and direct contact options.
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Verified Flooring in Grand Rapids, MI
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Flooring near me in Grand Rapids, MI - August 2026
Looking for flooring in Grand Rapids? This page lists verified local providers with ratings, reviews, and contact options. We show active businesses only — profiles are moderated and updated by owners.
Compare pros by experience, price range, and customer feedback. Many providers offer free estimates or same-day service for common requests. Use filters and the map to find someone close to your address.
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What locals say about Flooring in Grand Rapids
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Floor network does all our flooring. We have use them for years.
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They did a great job, great carpet, great price, and prompt install.
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Very professional, reliable company that does great work! Recommend to everyone, great job and thank you again!
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Installers provided excellent service and craftsmanship. Very pleased with new flooring!!
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Provided excellent customer service when I needed help getting an item the same day and none of the big box stores had it in stock.
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To provide transparency, Maverick is actually my dogs name. I prefer not sharing my personal information online and do not participate in social media of any kind. However, I believe people need to be warned about the Floor Network and the manager, Rob Yoder. Long story short, I was in the process of selecting floors for my entire home. Approximately $30,000 job. I was given an invoice based on an estimate of materials, installation, etc. but the actual materials had not been selected yet. This is where the problem started. I wasn’t getting any professional guidance on what material can be laid where or what depth is required for particular subfloors. Rob ordered a sample piece of flooring for something they didn’t have in their showroom and when it arrived at my home, I knew it wasn’t going to work and immediately went into the flooring network to tell Rob. My husband and I then started looking at other options over the next few days and we were concerned that Rob didn’t seem very knowledgeable about floors. We were frustrated by how much time and research we were putting into learning about cork or foam and WPC VS SPC. I mean, isn’t that what we are paying the floor network $30,000 for??? At this point we decided we weren’t comfortable moving forward with the floor network. I told Rob in person. I asked for my deposit back, which was $18,000 and he told me I could pick up a check the next day. Then he sent me an email and told me he already ordered the floor (the floor he knew we didn’t want and would not work with our existing floor) He claimed it had been ordered the same day he ordered the sample and it wasn’t returnable without a 35% “restocking fee” First of all, why would he order a product that the customer hasn’t even seen yet? We didn’t agree to his ordering this material. We asked for a sample! And why would he order it even if we did want it? Shouldn’t he have known (as the professional floor installer) that the depth of this floor was not recommended for our space? If his story were true, if he did order this floor the same day he ordered our sample, why did he carry on several conversations with me about making other selections??? His entire story makes no sense. Only an idiot thinks they can get away with this nonsense. It makes more sense that he’s lying about having ordered the floor in the first place and that’s his way of trying to steal several thousands of dollars from me. There was no purchase agreement or sales contract that outlines any of these alleged policies that he stated after I asked for my deposit to be returned. Suddenly, there is no refund policy on material and service that WAS NEVER PROVIDED? There is a 35% restock charge on some materials? This company is obviously desperate right now. These types of ploys and inconveniences might work for something like a $45 late charge on a cell phone account but $18,000??? What in the world are they thinking? Rob literally tried to steal $18,000 from me and he actually lied and manufactured “reasons” to do it. I had to dispute the charge with my credit card company and make a police report to Kentwood. DO NOT DO BUSINESS WITH FLOOR NETWORK. First, Rob doesn’t know anything about floors. He was about to install a 1.6 mm vinyl on concrete that transitions into 14mm high carpet. ???? We told him we didn’t want this floor and he ordered it anyway??? Or he ordered it before we even saw it??? Or he’s lying about ever ordering it at all because he thought I was stupid enough to let him keep thousands of dollars ??? Any one of those scenarios is bad. Call DeGraff interiors or lumber liquidators, and you could probably call someone from Craigslist who wouldn’t be stupid enough to try to steal $18,000 for PROVIDING NOTHING. I almost want to Pursue criminal charges for defrauding the public.
