Home Services reviews in Grand Rapids, Michigan

4.7 based on 3488 reviews Back to the listing
    5

    Clean and friendly streak free windows,no matter where they are, they'll get up to it and clean it

    5

    Excellent service, exceptional quality on both commercial and residential buildings...We will definitely use again!!

    1

    I called over a month ago and spoke with someone for a quote for services and I still have not received a call or quote.

    5

    They did a wonderful job at our office in Ada - I would highly recommend Mark and his team!

    5

    My husband and I were very impressed with Blue Sky windows. Our windows were perfectly clean inside and out and the guys were extremely nice, respectful and professional. :)

    5

    Hello I can’t help but to boost about Award Window Cleaning Services and my Grandpa. My Grandpa Mark owns Award Window Cleaning Services and Blue-Sky Window Cleaners. A week or so ago he did a GREAT Employee Appreciation Day for his employees, I got to help. It was fun. My Grandpa takes care of me the oldest "Jade" and 4 other grandchildren as our guardian. My Grandmother also handicapped by lower back surgeries over the last three years. Grandpa still has time to get us all to school, school activities, sporting events, and water skiing/ tubing once a week or more. Grandpa must be doing a great job. Last week he told me he is excited to reach 30 years at Award Window Cleaning in 2021. Then about all his customers that have been with Award Window for over fifteen years like Metro Health, Amway World HQ in Ada, Soaring Eagle Resort, VanAndel Institute, VanAndle Arena, DeVose Place are the big ones I remember. Oh and Haworth in Holland. I remember when we went to Florida to see Grandpa become president of the International Window Cleaning Association. That was very cool too, we got to go to Disney. I would give Award Window Cleaning Services 5 stars and my Grandpa 10 stars if I could. Love ya Grandpa.

    5

    Award Window is a great company to work with. Their Team inside and outside the office are always professional and thorough with that special hint of joy and pride in what they do. I cannot recommend them highly enough.

    5

    We contracted Award Window cleaning to wash our windows both inside and outside. They were professional and courteous and did a great job! Schedule early because they book up quickly!

    4

    I had Award Window Cleaning Services out to clean our gutters. After the first pass I was concerned that it wasn't cleaned properly and had some difficulty getting in touch to get that resolved. However, they did come and rectify the situation. Edit: I called to schedule a cleaning again this year and Aaron was very helpful and communication was great. Phone may be better than email. Changing my score to 4 stars.

    1

    We were told our house was a bigger project than anticipated but the cleaners left early after an agreed upon “do what you can in those 6 hours”. We expected a move in deep clean but didn’t expect perfection. Many areas were left unfinished (shelves, under furniture, walls, trim, blinds, closets). We were told most time was spent on the wooden floors and bathrooms. Which our expectations were higher for more areas. We wound up hiring someone else who did a much better job in half the time. Frustrating to say the least but the coordinator/owner was very helpful during the process and very communicative. Seems like it was miscommunication between us, cleaners and expected work. But for the price we paid (they prorated to an extent) and two cleaners I expected a bit more or a follow up cleaning.

    5

    I work for a construction company and use Locker for our post construction clean-up. They are prompt, courteous, and do a very thorough job. I highly recommend.

    1

    Extremely unhappy with cleaning
    Didn’t clean what I asked for fans still dirty blinds dirty cabinets dirty
    Just very unhappy with the service and charged for them even leaving for lunch.

    5

    We had Locker Professional Cleaning Service recommended to us by our realtor as a cleaning service to use prior to our showings. I was extremely impressed with their customer service. I scheduled an appointment online and was contacted to schedule a pre-cleaning walk through to ensure that they knew exactly what I was looking for. Jonny arrived on time and was very personable. I was not present for the cleaning and they finished early and were honest and charged me accordingly. Our floors have never looked so good! I actually reached back out to them to find out what they used on them. I highly recommend and will be booking them to relearn the new house that we move into!

    5

    It was easy to set up the service appointment. Emily worked steadily and efficiently. The results were great!

    5

    We have used Locker Professional cleaning several times for our home. They do a fantastic job and the house looks so great when they are done. Highly recommend.

    5

    We had Calla come over and clean our home for the first time last week. To say we are impressed is an understatement. Young lady you do an amazing job. Your attention to detail is impressive. We look forward to using your services for many yrs. Thx again for your hard work and making our house look and smell great

    5

    LPCS was so great to work with! Sara, the office manager, responded quickly to my emails and booked me a Move-In cleaning in a timely manner. Calla and Aleyna did a great job on the cleaning! They were very thorough and took their time. Overall, a great experience and good company to work with! We will definitely be using them again for future services!

    1

    We did not get what we paid for. Unfortunately, we had a poor experience with the cleaning team at LPCS. We hired them for 8 hours of work before we moved into our home, but there was a lot of things promised on what they covered that were missed.

    Our floors in our bathrooms were not thoroughly cleaned, around the toilets were missed, as were the lighting fixtures to name a few. We did not go through everything with a fine tooth comb like we should have, but for almost paying $900 for a cleaning we figured things would have been perfect. This is considering they didn't have to clean around anything since we were not moved in yet.

    To make things right, for my wife having to cover the things that were missed they advised they would come back and hit the things that were missed at a discounted rate..... Pay again for things that were missed?

    We declined this and instead they took $125 off our bill. I will say some things they did well on. My advice, go over things in depth with them after the cleaning to ensure you get what you pay for.

    "We take pride in being fair, transparent, and responsive with our clients, and it's disappointing that this situation ended on such a note. That said, your feedback has been shared with our team and will be used to reinforce our commitment to quality and communication."
    - I asked to have the owner call me on 3 different occasions, so we could discuss the invoice and services rendered over the phone. The phone call never came, instead we received a collections letter.

    5

    I recently enjoyed working with Locker Professional Cleaning Services, and I couldn't be happier with their work. As a realtor, it's crucial to have a property looking its best before hitting the market, and Locker did not disappoint. From our initial meeting, they were incredibly professional and took the time to set clear expectations.

    The team was thorough and reliable, putting extra effort into areas that needed special attention. The transformation was astounding, and it truly elevated the property's appeal. Their dedication to excellence was evident in the impressive before and after results.

    I will use Locker Professional Cleaning Services for future listings and wholeheartedly recommend them to colleagues and clients. Their impressive attention to detail and professionalism make them a standout choice.

    5

    Absolutely wonderful! Calla and Lexi are professional, knowledgeable, willing to tackle any project, easy to talk with and do a great job keeping my home clean. I highly recommend Locker Cleaning.

    5

    Jaylene and Hector are great to work with. They have provided 5 day per week janitorial services, plus VCT floor care / Carpet cleaning for us for over a year and very satisfied. You should give them a call!