Reviews of local pros in Ionia, Michigan

We were having issues with the water softener that came with the house we just bought. Wilson's analyzed our water samples (for free) and came out to our house to try to regenerate the old water softener, which ended up still not doing the trick. It was then recommended we get a new softener, which they came and installed in less than 1.5 hours. They even removed our old softener for us for free. Scheduling was quick and everyone who works there is super professional and helpful. I recommend them 100%. Can't wait to finally wash the orange out of my tub for the last time.

Wilson's plumbing was wonderful with taking care of my water problem. Service Representative, Nick and the office team was amazing to work with. Both demonstrated team work and excellent communication skills to keep me informed of arrival time. Nick was very knowledgeable and took time to explain the issue with me and the steps needed to solve the problem. I would highly recommend Wilson's to my friends and family for their plumbing and heating services. Extremely satisfied with their service.

Very professional and easy to deal with. The technicians were prompt and here when promised. They were very well spoken, polite and informative. Problem fixed quickly. Over all they did a great job.

Two guys from “Wilson” just came out and replaced a part in my water heater and they also noticed that a new thermocouple that a different company installed was cross threaded and he was able to fix it and repair everything else so quickly. I was very impressed with their politeness and skill in the trade…one guy was only 18 but you would’ve never known because how he carried himself. Awesome job!

Surprisingly affordable for an evaluation. Many years of experience. They came out fast and were able to fix my old boiler without any problem, plus advise me on some other issues of concern. Cost was $105.

Wilson heating, cooling & plumbing was phenomenal. Our furnace stopped working and they came out that day. We had to order parts and the next day the parts were in and the furnace was fixed. They were super professional and right on time. We definitely recommend!

Wilson HVAC put in a Furnace and Central Air. They made it easy for me.... the office staff, the techs....no surprises, prompt, courteous, removed all old eqpt.....I believe they are above a 5 Star status!! Thank you to all at the Wilson HVAC business. You are highly recommended to anyone needing your services.

It's Christmas Eve, they came for an after hours emergency cause my circulating pump on my broiler stopped working and was leaking. They arrived at a great time. Very nice. Very quick. Very knowledgeable, got my broiler up and running in about an hour. Couldn't have asked for me. I'm SO RELIEVED to have this fixed on Christmas Eve during a blizzard. Thank you Wilson's, thank you very much.

Top notch in terms of professionalism and knowledge. Would highly recommend!

Couldn’t ask for better service!! Fast, professional and caring. Would give 110 stars

Unbelievably fast service! We had 3 plumbing items installed, and we couldn't believe how fast they were! A shout out to, I believe, Nick and Rob for their professionalism and fast service! And all for a very reasonable price! We will definitely use them again for any future plumbing or heating needs!

Great News, Caysen just left. He was so fast and efficient and I have heat in my bathroom so quickly it was unbelievable. Thankyou so much for your prompt attention in getting this difficult situation so quickly resolved.
Once again I am impressed by this family business. Gabby and Collin rescued me from an emergency situation of a terrible flooding from my ceiling. Thank you

After Christmas and right before New Years, Wilson’s came out for routine maintenance on my furnace, at which time it was discovered my heat exchanger was cracked. They shut it down immediately and I was able to take an emergency appointment and get my furnace replaced before a cold snap arrived and brought bigger issues with it. Thank you to Wilson’s for making what could have been a much more stressful situation a pleasant experience. The 2 person team that replaced my furnace were professional and friendly, and you could tell they really loved their job.

Our kitchen pipe burst around 6 this morning while my husband was trying to thaw it out. We called Wilsons as soon as they opened at 8 am and the pipe was fixed and water back on by 8:35! We also have some other things that need to be taken care of that aren't urgent so they took note of those and will getting backto us with pricing on that stuff as well. In addition, they helped us out with a water softener issue while they were here.

We were told to give Wilson’s a try since Canfield Plumbing has become outrageously expensive. We could not be happier with the work and professionalism of their people. And their rates much more friendly. We’ve used them for 2 different projects and we’ve recommended them to our neighbors as well.

I love Wilson's! They are family-owned, which is important to me. They go above and beyond to help a customer troubleshoot before charging for a service call. They are very fast in an emergent situation. I have never had to call them back for the same issue because the problem is always solved the first time. They are also very competitively priced. I will definitely use them again in the near future.

Wilson’s gave us great service ! Our AC stopped working and I called at 8am in the morning and they had someone at our house by noon the same day ! Fixed the problem and reasonably priced for service call ! Will definitely use again !

We recently went from our geothermal unit to a new high efficient propane unit. We had issues within the first week and when they were notified, they had someone knocking on our door within hours for the repair. Our home has never been so warm.
I believe we dealt with Chase, from the beginning to end complete satisfaction. As business owners ourselves, we'd like to add their customer service is superb and very appreciated. We understand, the different variables with buying new equipment, and that our workers are human. Mistakes, and part failure are just equations. Thanks for being an honest, trusting outfit. Look forward to the return in the spring for an add on to our unit.

Wilson Heating, Cooling & Plumbing saved the day when our hard water turned our old softener into a glorified paperweight. Nick swooped in like a water-whisperer, diagnosed the issue faster than you can say "iron buildup," and pinpointed exactly what we needed. Bill, the man with the plan, recommended the same unit he uses at his own place—talk about a vote of confidence! Nick and his assistant handled the installation like pros, quick and clean, no mess left behind. Amy made the payment process smoother than our newly purified water. The price? An absolute steal for the quality and service. If your water is harder than a calculus exam, call Wilson’s—they’ll make it painless and get your pipes singing again. Highly recommend!

Wyatt and Gabby were my installers. They were friendly, professional, hard working and installed my new furnace promptly. They explained everything they were doing from start to finish and I am definately a happy customer. Great company to work with!

Colt and Gabby arrived on time and ready to change out an old furnace with a new one! They were friendly, professional and efficient! Their concern and respect of property was appreciated. I would recommend Wilson’s Heating and Cooling without hesitation!