All reviews for Comfort Plus, LC Heating and Cooling

My furnace broke on new years eve. Another company I contacted didn't have the part to fix it until a couple days later so I called Comfort Plus and left them a message new years eve night, and Chris got back to me very shortly after. He had the part and came to my house and fixed it early on new years day which was awesome and very much appreciated since it was like 5 degrees outside! He was very friendly and professional. He fixed it in a fairly short time and gave me the rundown of it. Definitely would recommend them!

Comfort Plus is not the cheapest, but definitely fairly priced for the quality product and service they provide. Last winter, I had an old (really old Montgomery Ward furnace built like a tank and about as efficient) and the heat exchanger finally gave out and as a result I was getting high carbon monoxide readings. Chris came out gave me a couple pricing options to help with the unbudgeted expense to replace it with more efficient unit. They got the furnace installed the next day, where others would be 3-7 days out for installation. Understanding I couldn't afford to install both a furnace and new a/c, they also did the prep work so that I could replace my 20+ year old a/c in the spring without having to uninstall and reinstall the furnace. No more carbon monoxide, lower gas bill and house doesn't shake when furnace kicks on.

Just had new Carrier 16 SEER a/c installed prior to first 80+ degree days and very happy on how well it cools as well as how quiet the condenser is compared to my old unit. Have to go outside by the unit to hear it run. Again, Chris provided me with options of units and upon getting other bids, pricing was inline with the quality of comparable products and even better than some other lower quality brands. Got quote on Good Friday and was installed the Monday after Easter. Other quotes lead times were 14-21 days and I would be very uncomfortable with this early hot April weather.

They also handle making sure all products are properly registered with manufacturer for warranty purposes and submit for any available rebates with DTE and Consumers. Lastly, the crew that did both installations we're professional, knowledgeable, very friendly and left job site cleaner than it was before installation. Needless to say, I trust Comfort Plus for any HVAC needs now and in the future. I recommend you still get multiple quotes for piece of mind, but be aware you get what you pay for in this world and Comfort Plus will do the job right the first time saving you in the long run.

I’ve been using Comfort plus for years and just recently got my 20 year old furnace replaced. This service & each one prior was fast, the problem was fixed the first time, everyone is kind, professional & the pricing is fair. Highly recommend.

We have used Comfort Plus Heating and Cooing on 3 occasion now. The first was an emergency call the morning that we were to leave for vacation when our hot water heater sprung a leak. Chris and his time replaced the system while were away. They also installed and new heating and AC system in my mother in laws condo. Recently, our AC unit of 22+ years had died and the furnace on an earlier inspection was on its last leg. We call Comfort Plus, received an estimate and approved the work order. Their team of technicians arrived ahead of the schedule. They took great care to insure that our personal belongings were protected during the installation. They were very professional and kept me up to speed as the installation progress. When completed, they lead technician walked me through the operation of the newly installed system. I would highly recommend comfort plus to anyone in need of a new heating/ cooling or hot water system.

Nothing but great things to say about this company. We just purchased a home and wanted to replace the dated (33 year old) furnace and A/C before it completely died on us. I had quotes from multiple companies in the area but Chris seemed to be the most down-to-earth and professional. His team was extremely friendly, clean, and helpful with any and all questions related to the process and function. As an authorized Carrier dealer, it made sense to go with Comfort Plus. I will be using them for all of my HVAC needs in the future.

We were very impressed with this company in the summer when our AC stopped working. They were friendly, honest, and very proficient. That being said, when our furnace started having issues, we didn't hesitate to call Comfort Plus for help again. They arrived within 30 minutes of calling. We were again thoroughly impressed and very happy with our service. Our problem was promptly identified and quickly fixed. We would recommend them to anyone! Thank you for saving us a second time!

Comfort Plus continues to exceed my expectations with their professionalism and honesty. They have taken care of my home and business HVAC work for over 13 years. Chris and his team go above and beyond every time I call for service. We are currently dealing with some issues with the landlord at our business and Chris has been my saving grace. You will not find a better and more honest Contractor.

I have called on Comfort Plus for a few years to help extend the life of my old furnace and AC. When it finally came time to replace them, Chris and his crew (Nick, Nathan, Nolan and Kevin) answered my many questions and installed the new systems quickly and efficiently. They walked me through how everything worked and cleaned up very well after themselves. It can be difficult to find good service these days, but Comfort Plus does not disappoint. Thank you to Comfort Plus!

We had Comfort Plus out this past week to replace our furnace and AC. We called a few companies out for quotes but, Chris stood out from the rest. He was highly recommended by our friends. He spent time answering all my husband’s questions as well as explaining the Carrier products. Also, liked the fact that they are 4 star certified! Nate and Kevin showed up ON TIME, were VERY PROFESSIONAL, and POLITE. I have worked in the City of Troy for the past 33yrs with the public and have lived here for 19yrs and just have to say how extremely impressed I was with this company and their crew. I will definitely recommend them to others.

The team is great! They are always honest and take good care of my systems.

These guys are great! They dismantled and removed my old heating and cooling system. They are professional, friendly, and performed and awesome installation for my home.
The new Carrier heating and cooling system have helped me to reduce my monthly electric bill, and the new digital thermostat can be accessed and programmed easily from my mobile phone.
Thank you, Nick! Thank you, Comfort Plus Team!

I inquired about registers and if they had any in stock. The guy working there was very helpful and shared the type of material I needed, supplier info, and also other stores that could have my product. Even though I didnt go to the store, the guy went out of his way to help out. Great customer service!

I recently had a Carrier air conditioner installed from Comfort Plus. Chris was very helpful getting me into the correct unit and Nick was extremely thorough with the installation and service.

Price was very fair especially compared to the other companies that I received quotes from.

I highly recommend this company for any and all of your HVAC needs.

From start to finish, my experience with Comfort Plus has been nothing short of exceptional. Their team is a terrific example of professionalism and expertise, making them a standout choice in the HVAC industry.
The customer service is unparalleled. I scheduled an appointment at 10:30 PM, and the technicians arrived at 8:00 the next morning—an impressive turnaround time. They arrived on time, fully prepared, and with a positive attitude. Their knowledge and skills were evident as they quickly diagnosed the issue with my HVAC system.

The quality of their work is second to none. I needed to replace my 25-year-old A/C unit (which was leaking refrigerant) and furnace (which had a cracked heater core). The issues were thoroughly explained and demonstrated. Chris walked me through my options, and once I decided, the updated A/C and furnace were installed efficiently. The technicians made sure everything was running smoothly before they left and took the time to give me valuable tips on maintaining my system to ensure it runs optimally for years to come.

Chris followed up with me after the service to ensure everything was still functioning well and to address any further questions I might have had. Comfort Plus excels in every aspect of HVAC service. Their combination of expertise, outstanding customer service, and dedication to quality makes them the top choice for anyone in need of HVAC repair or maintenance. The price was more than competitive, and I am happy to support a locally owned business rather than companies that are owned by large investment firms. I couldn’t be happier with their service and will undoubtedly turn to them for any future needs. Highly recommended!

I am a new customer and I can’t say enough good about this company. Two very polite men came all the way to Canton, MI to replace the air conditioning and furnace. They also installed a programmable thermostat and showed me how to install. It on my phone and how to use it!!! These guys were great. Just like service we had back when…..

I am delighted to report the discovery of a true gem in Comfort Plus in the local businesses of Troy, MI through my recent experience of hiring them to repair a Carrier AC unit leak in my house.
We have an Carrier AC that is only approaching the lower end of its manufacturer's projected life expectancy but somehow was leaking water from the insider the house. I found Comfort Plus among the list of local Carrier-authorized shops at the website of Carrier. Chris promptly gave me a quote for possibly replacing the unit, but quickly scheduled for a service visit when I called back later expressing interest in having the unit repaired first.
The team of service technicians sent from Comfort Plus—Nick and Josh—were just wonderful. Courteous and considerate (bringing shoe covers when entering the house to get to the basement and taking the trouble to remove and put them back on whenever necessary as they started working on the repair), they were knowledgeable, professional, and very thorough in checking all the possibilities even though they quickly found out the cause of the leak was due to a clogged drainage pipe which they immediately replaced. Above all, they were extremely honest as they did not try to push for any other repairs that were not needed once they explored all options and concluded that the AC unit was working well again after the repair.
Comfort Plus and its excellent team are especially commendable in light of my recent experience with another local business. Before I went online to Carrier’s website, an anonymous “friend” from Nextdoor had recommended a family business in Rochester Hills whom I had contacted first for my repair needs. Without checking much in the basement, the guy they sent immediately diagnosed the problem as being “lower in refrigerant” and recommended “replacement” of the AC unit. After leaving me with a quote and a charge of nearly $100, the guy just left without checking or doing anything else.
I think we are lucky to have Comfort Plus serving our local community. Thanks so much again, Chris, Nick and Josh, for everything!

Great locally owned business! Knowledgeable and trustworthy. Always on time and on schedule for appointments, and very fair pricing compared to the big corporate hvac companies. Chris and his Comfort Plus team have been my go-to call for any heating and cooling needs for 8+ years now!

They replaced my furnace they are great!! Very professional, on time, great work ethic, answered all questions cleaned up. I HIGHLY RECOMMEND!!

I can not say enough great things about Chris and his team at Comfort Plus. They check every box when looking for the right contractor. Chris and his team were polite, responsive, prompt, and definitely do quality work. They are true professionals through and through, and I would recommend them to anyone and everyone.

Our furnace went out right before Christmas, and Chris, true to his word, was able to get his team out to me right away. With a family of six, I was concerned I may have to move out as heat is vital in the winter (obviously). They were able to quickly diagnose the issue and set me up for a replacement.

His team was very thorough throughout the entire process as they kept me updated during the installation. The technicians were friendly, knowledgeable, and super neat and tidy both in their workmanship as well as cleaning up after the work was complete.

All in all, it was an awesome contractor experience and if you need any HVAC work done, there is no need to look any further... give Chris and his team a call!

Chris’s and his crew came out 05/23/25 to remove and install an Air Conditioner and Furnace. I initially called about servicing my broken air conditioner. He called back and was able to come out quickly. Due to the very old age of my unit, I decided I didn’t want to fix but rather replace. Since my furnace was even older I wanted them both done. He had the items in stock and was able to come out on a day that worked good for both of us. They arrived on time and did a fantastic job. Very neat and conscientious of how and where piping and materials were placed and hung. His crew was friendly, helpful and so professional.
So far so good, furnace is working great. Will get to try out the air conditioner soon😊
I highly recommend Comfort Plus.

What a great company I would highly recommend them, the installer Paul was absolutely great very informative and did an awesome job, went above and beyond . Chris the owner was also very informative and pleasant, they acted like we were family. They don’t only get 5 stars in my opinion they get 10 stars!!!