Reviews of local pros in Troy, Michigan

4.7 based on 1272 reviews Back to the listing
    1

    Not very professional when out in public. I witnessed a worker in a work vehicle pulling a large AC unit down Dixie highway, when he was passed by multiple cars he was waving his hand with profanity in an upset matter (you know what I’m talking about). He then proceeded to tailgate for a stretch of time. Again I say, how unprofessional.

    5

    Great company and a great staff. I really like working with them.

    5

    The staff is very knowledge and has great customer service.

    5

    Dennys did an amazing job! Quick and professional.

    1

    Called this company 10 times spoke with the father and son 25 days later still no response. Not the way you run business. Imagine if you need an emergency service. STAY AWAY
    I have records to prove the # of call attempt made.

    1

    Truck drivers when you R delivering here back in into it doesn’t cost $1 million to put up a sign otherwise, the people are great

    1

    Ordered Two booster fans January today is March 8th....can you see the problem? Honestly the people aren't rude but if you are not ok to not get 1 phone call back/update or get the job done for 6 months then go with Matheson Heating also in commerce and did the job in less then a week.

    5

    Absolutely amazing guys, always get things done in a timely and professional manner!

    5

    Denny's does very high quality clean work. Very work very efficiently and will get your hvac needs done in a timely manner.

    5

    Quality work at an affordable price! The people who work there make this company the BEST in the HVAC industry!! Keep doing what your doing!

    5

    All the men and women that work for this company are
    Friendly and whole hearted. They believe in doing quality work, with a quality attitude. I 100% would recommend this company for all your heating and cooling needs!

    Thanks dennys!

    5

    Had Denny's out after hours. Quick response time, good service and very professional. Tech had my walk in going and back in service. Thanks Denny's, you guys are the best!!

    1

    My air conditioner at my restaurant has been out all week. I called on Monday and they said they would send out a service tech that day. No call, no show. Called again tuesday, they said they would send somebody out. No call, no show. I called again Wednesday and asked if there was a way to find out if someone could actually come out and they told me no, they are too busy to actually guarantee if anyone can show up

    1

    Highly suggest taking your companies number off of your vehicle if your employees don’t know how to properly drive. I had van 20 cut me off multiple times and kept speeding up on my rear when trying to get over.

    Older white gentleman with a beard. Not sure if he’s having a bad day, but HOPEFULLY this complaint finds you well and some type of coaching is done. Unfortunately in most cases, NOTHING happens. Have a good day :)

    5

    The people in the office are always nice and you can tell they have a smile on there face when they are talking to you. The tech that came out to fixe my unit was extremely nice and he gave me a lot of information on how to keep the space heating properly.

    5

    A+++ service I 100% recommend Denny’s Heating and Cooling for your HVAC&R needs! Denny’s employs a talented pool of service technicians and installers who take pride in their work on a daily basis. All employees work extremely hard, rain or shine, and do whatever it takes to get the job done. For friendly, prompt and professional service Denny’s should be your call!

    1

    I haven't had any work done by them so I can't say how they are as a company but their employees are aggressive drivers. I just had one of their trucks cut me off on Dixie highway and then want to mean mug me like it was my fault. I followed him for miles up Dixie highway and he didn't use his blinker once. I hope it was just someone having an off day. Have a nice weekend.

    1

    LILLY THE LIAR!!!!!!! Lilly from your dispatch department promised a tech would be out on 10/6/2025. never showed. promised again on 10/7/2025. again NOTHING! never again calling.

    5

    I couldn't be more impressed with Denny's Heating & cooling. From the moment I called, their customer service was prompt, friendly, and professional. They scheduled me quickly and showed up right on time---something that is rare these days!

    The technician was knowledgeable and took the time to explain everything clearly. He diagnosed the issue with my furnace efficiently and had it up and running in no time. The pricing was fair, and there were no surprise charges---just honest, quality work.

    If you're looking for a reliable, honest, and high-quality HVAC service in the Troy area, Denny's Heating & Cooling is the one to call!

    1

    Van 50 likes to cut in front of people and cause traffic to avoid collisions. The huge dent in the back of the van makes sense based on how they’re driven by staff

    5

    Heating Plus Cooling Ltd in Troy did a great job with my HVAC service. The technician was professional, showed up on time, and explained everything clearly. I’d definitely recommend them to anyone in the area looking for reliable heating and cooling work.