Reviews of local pros in Troy, Michigan

4.7 based on 1272 reviews Back to the listing
    5

    I’ve used this company twice now due to their speedy and professional service. The receptionist was extremely friendly, the technicians were both kind and knowledgeable and explained everything to a T. Their prices were comparable to the company I used in the past, Moat importantly I was able to get a same day appointment for both service calls, the first being one of the hottest days of the summer.

    5

    I have used this company a few times for my work and home and can say they are very honest company, the service techs did a thorough job in making sure the service and repair was done right.
    And at a very fair price.
    I highly would recommend them to family and friends.

    5

    This company is most professional I've ever seen and experienced. I searched them on Google back in 2009 and I had nothing but great experience with work, the results, the timing, availability, and professional work. The entire staff is great all around. Just recently I had two full ACs and furnaces replaced and it was done in ONE day. Great prices and many options to chose from.

    5

    I highly recommend this company. The techs are not only knowledgeable, but friendly and honest. I actually look forward to seeing them when we have an issue. If you are looking for a reputable heating and cooling company, definitely give them a call.

    1

    I'm really bummed that I'm writing this review because I really wanted to like this company their reviews looked very promising and Carla seemed very knowledgeable about the Bryant 90i secondary heat exchanger failure. But thats about all the positive things I can say. I set up an appointment to have my secondary heat exchanger replaced as well as the primary heat exchanger their pricing was far more attractive then other companies. I had them come out to my residence they flipped on the switch to my furnace seen that it was leaking and said "we are unable to complete the repair because there is a leak" I explained the leak is because when I had the inducer motor replaced during the summer the technician did not have the gasket to seal the inducer housing to the face plate. But when you replace the secondary heat exchanger the entire faceplate will be replaced solving the problem. The heating and cooling tech said the front office will call you. Carla calls and explains to me that the inducer motor is leaking and will need to be replaced. I explained that part is not even 6 months old and its impossible for it leak as it is a motor that rides on a shaft that spins a fan. And she goes you can replace it to the tune of 1200 plus the 800 for the secondary heat exchanger which would make the repair around 2,000 and her recommendations would be a new furnace at that point. I tried to explain there is a gasket behind the inducer motor that has failed and the problem will be solved with the repair and her response is we don't do banaid repair. Have the other company come out and replace the gasket then we will come back out to do the secondary heat exchanger. Also thats a service call of 150.00. Im trying to explain that my furnace problem is part of the problem you're fixing. After going back and forth and realizing they never came out to do the repair my furnace their goal was to sell me a new furnace or charge me a service calls going back and forth over the phone was completely a waste of my time and theirs. I called another company out they inspected my furnace and determined my leak was apart of the repair they were already completely. They replaced the secondary heat exchanger and it solved my problem their cost was more expensive than Heating Plus cooling but what the point of having attractive pricing if there is no intent in completing the job they were contracted to do. I'm not sure if there was a language barrier or what was causing the confusion but I think this whole situation was a headache for all parties. Long story short there are better companies in the area that actually want to complete repairs instead of try to sell you equipment you dont need.

    5

    We had our thermostat stop working. I called the company and they made a visit within an hour. Yaz was extremely professional and thorough. He diagnosed the problem and fixed it. He also made some good suggestions. We are extremepy happy with the service. They charged us very decent amount. I would recommend them to anyone and we plan to use them again in future.

    5

    Yaz was wonderful! When I called my warranty company for a heating issue, the initial company contacted couldn’t come out until next Monday, so they contacted Ultra Climate Control and Yaz was able to come out the same day. Yaz was kind, patient, early to the appointment, professional and extremely helpful. Would definitely use again in the future, thank you so much!

    5

    This is our 3rd time working with Ultra and Yaz. We finally needed our AC unit replaced instead of repaired. Yaz is professional, courteous, and timely! Hopefully, we will not need any repairs for some time, but if we do we will definitely be using Ultra again.

    5

    Our furnace died the day after Christmas and 1.5hrs after calling for a free quote they were at the door happy to help. I cannot say enough good things about this company. They are professional, efficient, friendly and ready to help quickly.

    5

    I would highly recommend Ultra Climate Contro. Yaz was extremely responsive and was able to come out within hours of calling to evaluate my AC. He respectfully provided multiple finance options and answered any questions. Our new AC was installed within 3 days. The process was seamless!

    5

    Yaz and his team were punctual, competent and left everything clean. Extremely reccomended. During the selection and installation of our new HVAC, Yaz explained the available options and costs. Thanks!

    5

    I recently had the pleasure of working with Ultra Climate Control, and I must say that their exceptional heating and cooling services in my home in troy mi exceeded my expectations. From start to finish, they showcased professionalism, reliability, and a deep commitment to customer satisfaction.

    Ultra Climate Control stands out in providing extensive heating and cooling solutions tailored to meet individual needs. Their team of highly skilled technicians possesses a deep understanding of the latest HVAC technologies and constantly keeps up with industry trends.

    The first thing that struck me about Ultra Climate Control was their prompt response. When I reached out to inquire about their services, their friendly customer support swiftly answered my questions and scheduled an appointment for a comprehensive assessment. This attention to detail assured me that I was dealing with a company that values my time.

    During the assessment, their technician thoroughly inspected my existing heating and cooling systems and offered a range of viable solutions to optimize energy efficiency and indoor comfort. They took the time to explain each option, empowering me to make an informed decision that best suited my needs.

    Once the project began, Ultra Climate Control's team worked diligently, with great skill and precision. They executed the installation process flawlessly, ensuring minimal disruption to my daily routine. The level of professionalism displayed by their technicians was commendable, as they were punctual, courteous, and respectful of my property.

    Ultra Climate Control's commitment to excellence was evident in the quality of their workmanship. They installed top-of-the-line heating and cooling equipment with meticulous attention to detail, ensuring optimal performance and long-term reliability. I was thrilled with the results, as my home's climate control system now operates seamlessly, providing efficient heating and cooling year-round.

    What truly sets Ultra Climate Control apart is their dedication to customer satisfaction. They promptly addressed any concerns or queries I had during the installation process, ensuring that I was completely satisfied with the outcome. Their post-installation follow-up sealed the deal for me, showcasing their commitment to providing ongoing support and maintenance services.

    In addition to their remarkable services, Ultra Climate Control offers competitive pricing without compromising on quality. This is a significant factor for homeowners like myself, as it instills confidence that I am receiving excellent value for my investment.

    If you're in search of a reliable and efficient heating and cooling service provider in Troy mi and surrounding areas, I highly recommend Ultra Climate Control. Their expertise, professionalism, and commitment to customer satisfaction are second to none. Contact them today and experience the perfect climate control solution tailored just for you!

    5

    Ultra (and their employee, Yazeed, specifically) was recommended by someone whose opinion I trust, and they lived up to my high expectations: They were prompt, professional, reasonably priced and, most importantly, seemed honest. Given the positive experience, I’ve asked them to prepare an estimate to replace both my furnace and central A/C.

    5

    My air conditioning went out late Friday evening. I called and they answered the phone right away and even though they were booked for several weeks because of the heat wave upcoming they managed to get me in and get me fixed on Saturday late in the day worked until almost 10:00. Best experience I ever had with heating and cooling service!

    5

    Yaz came out to replace a motor on my furnace on short notice for a great price! He communicated very well throughout the process as well. I'll definitely be using them again if I have issues!

    5

    I was looking to have my furnace and ac replaced and already had two quotes and had a third one scheduled. Someone recommended Yaz to me, Yaz didn’t hesitate he drove 50 minutes that same day and explained to me what I needed and not what he wanted to sell me. Needless to say I canceled my third quote after meeting Yaz. Yaz completed my work today and did everything he said he would do. Yaz is a very honest and professional person, I would highly recommend Ultra Climate Control “Yaz.

    5

    Ultra Climate Control Heating and Cooling did a wonderful job installing my new furnace. I had originally called them to get a second opinion late on a Friday evening. Yaz called me back immediately and put an appointment on the books. After coming out he took me through his inspection and gave me overview on why it was necessary to get a new furnace. He was much more thorough that the other company had been, was upfront about pricing and didn't try an upsell me on something I didn't need.

    This was during the holiday season but he made sure to get everything installed quickly so i didn't have to worry about the old furnace going out. I would highly recommend Yaz and Ultra Heating and Cooling and plan to use them moving forward vs the more advertised companies out there.

    5

    I will recommend Ultra Climate Control to anyone that needs AC work. I've used them over the last two summers since becoming a first time homeowner and he's always been very responsive, professional, and reasonable. I will definitely continue to use them for my HVAC needs.

    5

    I had a great experience with Ultra Climate Control. Yaz and his team installed a new furnace and a/c for us (we had had some repairs done to our furnace by UCC previously). We were ready to finally get a new system, so we reached out for a quote and he was out the next business day. He answered any and all questions we had regarding the equipment —very responsive. We really liked that he was both providing the estimate and actually doing the work. Great customer service. Once we decided to go with Ultra Climate Control, Yaz scheduled the install very quickly. He and his team are professional and friendly and stayed late until the job was complete. We are very happy with with their work and will definitely be using them for service/maintenance and recommend them to family and friends.

    5

    Of the several local businesses I’ve tried over the past several years, Ultra has provided the best service hands-down. Yaz is very attentive, is diligent in his work and very helpful in explaining his opinion and methods. I’ll be happy to continue to use Ultra for future services.

    5

    Very quick and helpful. Came out on a holiday weekend and was able to go through, troubleshoot multiple options until the correct one was found. Talked to me about what was going on and steps that were being taken. Fixed the issue the same day.