Constraction reviews in Walker, Michigan

Booko Brothers General Contractors were recommended to us by our insurance company after a pipe burst in our basement. Working with them on the insurance claim was incredibly easy and quick. Every single person who came out to the house was really friendly and professional. I was asked for feedback or to confirm that I wanted to move forward with what we decided every step of the way. There were several cost saving recommendations made, which helped us keep out-of-pocket costs down and allowed us to improve what we previously had in some areas. It was a great experience from start to finish and I'd be glad to hire them for another project on our house.

Very professional people and the staff is super helpful and nice 👍

What a great company. They replaced my garage door and siding after my girlfriend drove through the garage door on accident. Can't say enough good things about this company. Thank you, thank you, thank you!

We've had nothing but excellent experiences with this company. The owner responds to issues right away, stays in touch throughout the process, is thoroughly professional and reliable, and makes sure the work is done right. You couldn't ask for more. Highly recommended!

Top notch customer service!! Booko Brothers had Dylan come and write a reconstruction estimate for my kitchen after a water damage incident. Even though I was not able to hire Booko Brothers on this project due to a couple of complications, Dylan has been very helpful throughout this whole process. He returned every one of my phone calls very promptly and helped me understand where we were at in the process and what the next steps would be. I will definitely be calling Booko Brothers if another need arises.

The recent tornadoes in Portage left my roof in poor shape. I contacted Booko Brothers about a bid to replace my roof. Dylan Ball came out and assembled a bid for me in one day. After approval by my insurance company Booko Brothers had a crew on the roof in less than a week. They installed a new roof and facia in one day...Looks great! A job Well Done!

I own a condo in a historic building, and we had a water leak issue that damaged my bathroom. Booko Brothers expertly managed the entire process of renovating my bathroom, from navigating the insurance claim to scheduling and overseeing each step of the repair process, including having to deal with some unforeseen challenges due to the eccentricities of my building. They were a pleasure to work with, and my new bathroom is beautiful!

Great experience from start to finish! We had damage from a very intense storm and after we called Booko Brothers Dylan found a time that worked for us and came out right away. He communicated directly with our insurance to work out all the details and responded to all our questions immediately as they came up during the process. He took extra time out to advise and help us compare different colors of the full size shingle samples outside against our property and left them with us so we could take the time we needed to decide. Their office was also quick to respond to questions and help us with the process. The team was great and highly skilled to complete our roof in one day. Great communication and we love how the work turned out. Highly recommend!

This company's performance of my house repairs was horrible. I had a burst water pipe in my bathroom. It took them 5.5 months to complete the repairs. My insurance company paid for me to stay in a hotel the entire time. I consulted another construction company about how long it should take to complete the repay. They told me that a house that was burned down would be torn down and rebuilt in 90 days. There were 2-3 week periods where no one would show up to do the work. They lost my towel bar parts that were in my bathroom and they complained about having to pay for a new one. Biggest thing is I wanted light colored wood flooring in upstairs. They brought me two samples of dark flooring and one sample of light flooring. I chose the light flooring. The problem is that it was cheap flooring that they probably had in their warehouse. The problem is any time fluids are spilled on their floor the fluid slips between the cracks and causes huge gaps in the flooring tile spaces. I had another construction company looking at it and was told that it was cheap flooring and that the flooring cannot be fixed. I have to save up money for a new floor that I should not have to pay for. Also, when it came time for me to sign off on the repairs that were done, they intentionally over billed the insurance company by $2500. I scratched out the repair/product replacements that never occurred. They got angry with me. I called their main office but got no where. The supervisor that I was having problems with was the one answering the phone and refused to give me the owners contact information. If you hear their name, run away from them. A bad experience as a whole.

I had a terrific experience with Booko Brothers. They replaced our roof and did great work, were efficient, professional, and fun to work with. Dylan Ball was detailed oriented and followed up after the project was complete to ensure everything exceeded expectations. I highly recommend this group. Excellent job.

Great customer service

My online order came in. Picked it up with no issues.

We signed up for a kitchen makeover that was supposed to take 3-5 days as part of their advertised promotion. This was to include new countertops, cabinet and drawer faces. Because we wanted a little more done to our kitchen than the scope of their project we started the demo ourselves. They began work and it quickly became obvious this was going to take more than 5 days. Six weeks after they actually began work Covid closed everything down (which we understand, but they were already 5 weeks past their completion date). When things opened back up, it was several weeks before they found the time to get back to us. Drawer faces were installed crooked, crown molding was put on backwards with barely any attempt to hide the seams, the wrong size drawers and counter tops were ordered and we had to wait on those to get re-ordered. They had to bring in a new contractor to fix all of the things done poorly by the first contractor. We had to spend extra money on materials and made a support wall ourselves because they did not plan appropriately for the weight of the countertop. By the time it was finished it was a 5 month project and we had to delay putting our home on the market, which has hurt our ability to sell. We had difficulty getting calls back when we wanted to address these issues. Eventually they promised a significant discount because of all of their mistakes. How much did we get off of our $24,000 bill? $500. Don't use home depot home services.