Reviews of local pros in Anoka, Minnesota
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First time using a home cleaning service and the results were great! Kaylee and Aurora were awesome. Thank you!
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I couldn't be happier with JW cleaning! Aurora did a incredible job cleaning my chandeliers and bathroom- everything sparkles like new. Aurora's attention to detail was obvious! She was efficient and obviously takes pride in her work! Would highly recommend!
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I would give this AMAZING woman owned business 10 stars if I could! My husband and I were in a huge time crunch and needed a move out cleaning done and these ladies really delivered! They only had a 4 day notice and Jen was so great at communicating and sent, Kailee.
Kaliee was so sweet, professional and arrived on time! She worked so hard and fast. It looks immaculate when she was done. I would recommend this company to anyone needing a cleaning service. I am sharing with my family and friends for sure! Once we are settled in our new home I will definitely be reaching out again!
Thank you ladies!!! You are rock stars! -
Josandra and Aurora did a great job cleaning today! They really got into the corners! I am so happy with the thin layer of dust that was removed on the baseboards. They were very thorough!
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Breanna and Daisy did a deep cleaning on my townhouse.
It is a spotless as a new construction model home.
My house has never been this clean‼️😊😀👍 -
JW Cleaning as a company is kind, generous and provides top quality cleaning services!! We are thankful to have found them for our commercial space.
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Great first time experience with JW Cleaning. Thank you Caitlin and Nora for an amazing deep clean to start off the new year!
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Aurora did an amazing job cleaning our home before a holiday Xmas party!! We're so blessed to know a loving and trustworthy company!!!
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Kaylee did a deep clean on our lower level and it was a WOW moment for me when I walked thru the door. She did it great job!!! I'm so pleased as I am very particular. Thank you, Kaylee!
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I was so happy to see my very clean house when the cleaners were done. Shiney clean oven & frig and floors & bathroom, etc. I can recommend them. Also very accommodating with timing.
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Highly recommend JW Cleaning. Leah and Aurora are amazing - their attention to detail is over the top! It’s our first experience working with a cleaning service; we did our research and happy to support a local company based in north metro Minneapolis.
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I originally found JW Cleaning online. We have a 2000 sq ft condo in the north loop of Mpls. All one level, no pets, no kids + are very well versed 'cleaning clients' in the way of pick up, clearing all counters, areas, etc. First, this company communicates ALOT, which I appreciate. Their original quote for an initial deep clean was 2 times the amt. than we have ever paid to have someone clean our condo. But, I thought. I will give it a try. The first time the team came, I was very impressed. The cleaning, while very expensive, honestly was worth the expense ($425). I was very happy. I then scheduled a reg. cleaning one month later. This time $260, again, alot more than we are used to paying for our one level unit (considering we are very clean people, etc.) -- yet, I agreed. However, instead of sending their 'experienced' cleaners (their language), they sent in someone new. This time, I was very disappointed with the cleaning + communicated right away with pictures, videos, etc. of my shower, sinks, etc. The owner offered to send someone to re-clean, but we could not make a time work within the following 2-3days. She then refunded me $50 for the inconvenience. I was satisfied. One month later, I scheduled another cleaning. Because the cleaner had to park 2 blks away, I was told I would be charged an addtl $12 for my cleaning. I thought weird, but agreed. This time, the service was very bad. The floors in my bathroom were never done, the shower doors never wiped down, the entrance to the shower never wiped (a great deal of dust at the lip of my shower), the area behind my tub (just tile on top of the tub area) never wiped, my kitchen sinks were 100% forgotten (never cleaned), I found debris (garlic bulb leaves) behind my kitchen garbage, the kitchen floors never done and loads of dust bunnies throughout the house. I reached out to the owner. I asked for a refund of $60, she was okay with that. When I asked for the refund, she then 'let me go' as a client because they found the parking was too much for them. 24hrs later, I ended up just cleaning my entire house again on my own. I found many more things that were never touched which resulted in cleaning myself for over 2hrs. The owner did respond to say thank you for my clear communication each time. Here's the thing: I am def not unreasonable nor a rude person. The owner mentioned that my cleaner was not an 'experienced cleaner'. Their first service was wonderful. Therefore, I assumed that with each clean -- I would receive an 'experienced cleaner' each time. Wouldn't one expect for $260 that you would receive 'experienced cleaning' each time? Sadly, this is the tale of so many cleaning services. There to impress you on the very first clean so that you hire them again. Then once they have you as a client, they send in a contracted team that does 1/4 of the effort. Again, the owner was nice when we corresponded. I am only giving this (less than perfect) review because I use reviews of local businesses when I hire them as to save myself time, energy, effort + money. I assumed with their current reviews that I would never run into their scenarios I experienced. If your time is valuable + service value is important to you in a time when 'where we spend our money is very important', then I find it important that you should know this information re: JW cleaning before hiring them yourself.
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I appreciate your response, Jen. Truly.
I am simply comparing a value of your services to the cost you are charging.
Clients’ schedules + calendar adjustments are a part of all everyday business in 2025.
Having grace + patience for mistakes is given — yet after 2 attempts + the second cleaning, much worse, which resulted in having to clean my own home for two hours is not acceptable. At the price point you are at, you will have higher expectations of your clients. We spent over $1000 with your company for ONE good clean. This is why I took the time to write my review. It is important for those in the future to understand your business model. -
JW cleaning is a great business! I've worked with the owner to help support her on a few business items, she's passionate about offering the best service to her customers and wants to ensure she offers a great experience for her employees!
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I had my house deep cleaned today by Leah and Kaylee, and I’m over the moon. This was my first time ever getting my house professionally cleaned and my gosh as a mom of three always on the go this was worth it! This was the best gift to myself. They are wonderful!
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Caitlin did a wonderful job, she was thorough and friendly! My Dad’s place looks great! JW Cleaning office staff did a great job with communicating and scheduling was easy. Thank you! 😊
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We couldn’t be happier with the exceptional service provided by Caitlin & Josandra. Every corner of my home sparkled — floors were spotless, surfaces gleamed, and even the hard-to-reach areas were meticulously cleaned. It felt like walking into a brand-new home!
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House smelled so nice and ckean. Nora did an amazing and thorough job. 1st time having my home cleaned, quite nice to come home to. Thank you!! 😊
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Alexis was very friendly and
did a fantastic job! Our house has never looked this clean before. She was very thorough and went above and beyond what we expected. We would love to have her everytime.
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I always hire Jenn and her crew for all my cleaning needs. Whether it is for my clients and their homes or for my personal house. Jenn has all the great qualities as a person too. Honest, caring and pride in her work and business. I will always support her. So happy to come home to clean house.
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Kaylee and Josandra did a deep clean on our house today. They did an amazing job. I was home and was able to watch them work. Neither of them ever stopped. They were thorough and careful. Everything looks great.
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Caitlin, Aurora, and Kallie did an outstanding job on our home. JW Cleaning worked with us patiently to meet our goals and standards, and went above and beyond after a little initial confusion on our end as first-time clients. The owner, Jen, personally reached out to ensure we were completely satisfied and went the extra mile when she didn’t have to. If you’re looking for a company that truly puts the customer first, we highly recommend JW Cleaning.