Reviews of local pros in Becker, Minnesota

Ken was very thorough, knowledgeable, reliable, and patient. He was so good about following up on things; working with him was a great experience.

I called this place early am, explained my furnace was working & it was cold in the house. The person took my information & said someone would contact me when they opened @ 8 am. No one ever returned my request. I called another company.

Kyle came out to find the source of a squeak in the furnace. He found the cause and then gave the furnace a nice little tune up. Very friendly and courteous too. Thanks, Kyle.

Always professional and dependable. Highly recommend.

Super great! He explained to me why I wasn't getting heat very nicely. He was very thorough with his inspection. I would definitely recommend this company!

They did a great job. Came to my house on luckily same day service when my furnace was making a weird noise. Was in and out of my house in like 10 minutes since it was simple

Ken is very thorough, he found the problem with our furnace and fixed it right away. He finds ways to improve things. Ken is very honest. I would very much recommend Wilson HVAC.

We have worked with Wilson HVAC on a number of heating and cooling needs. We have always received prompt, professional service.

Wilson HVAC is very educated and informative.

We will use Wilson HVAC in the future.

Kyle came to our home the day after calling. He was pleasant, efficient, knowledgeable, answered all my questions and replaced the thermostat. Things are now working. I would request Kyle again. Thank you.

We called Ken when our furnace went out in 20 below weather. He was on it. He came right out and had a furnace installed the next morning. He was very reasonably priced, even in our emergency situation.

Our air conditioning was not working properly. I called and received a call back fairly quickly. Kyle arrived early afternoon and repaired the air conditioner. Very happy with the service.

Joe is the gentleman I see the most, and I absolutely love his visits. He's always so happy, while knowing exactly what needs to be done, how long it will take, and if there is an alternative that might work better. Very knowledgeable, accurate, and a gem to work with. Very happy with my service

I am a first time homeowner and have never had to use a fuel oil furnace before. Since I have moved in there have been many issues while learning about this, and every employee at this company has been friendly and informative since the first time I called for assistance. Couldn’t say enough good things about their service and staff

I'm not much to lavish praise for any reason, but these guys did a good job in a good time frame. My system needed a control board, at first. Then the blower motor a week later. That problem didn't surface right away, as it wasn't needed during the cool snap that came right after the initial repair. But when it was, they got here soon after I notified there was a problem and they handled it. Now the system really moves the air!

Highly recommend! I had them hook up a furnace in my detached garage. They showed up early to make sure they had the parts they needed and ran through how they were going to hook everything up to make sure I was happy. Excellent customer service.

10/10 would recommend. The gentleman who came out for our furnace on 10/15/20 was incredibly kind, professional, and quick. Should we ever have any problems again with our furnace this company will be the one we call.

Highly recommend Wilson HVAC. This is the second time I've used them in both times I've been very happy. Their customer service is outstanding and they communicate everything that they're doing so that there aren't any surprises. Very professional and I will definitely use them again.

A very knowledgeable technician provided several options to meet our needs for our aging ac and heating system. We ended up with a mini split which provides heat & Ac all one quiet unit. Great price no mess left behind just quality service.

The home inspection that was performed by Wilson HVAC did not detail the basement not heating, even though they obviously knew about it. They have acknowledged multiple times that they were aware of the problem yet failed to notify me nor the realestate agent. This failure to document and provide this information will cost me as I need to fix the basement heating.

I have spoken with my realtor and he says no information was given to him regarding the basement not heating. No such documentation has been recorded by Wilson HVAC even though they have said they knew about it at the time.

They will not reach out to me nor answer phone calls placed to contact them. They stopped replying to my emails as the last email was sent by me. I have contacted another business to have this fixed and they are quoting at least $200 to diagnose the problem, and this does not include the work to complete the actual procedure.

Wilson HVAC clearly DOES NOT stand by their business or work, and they have made that quite apparent. They were authorized to INSPECT, and they failed to do so. Basement heating is included in this, and other businesses I have contacted to see if an inspection would cover this said it absolutely should have been disclosed to the realestate agent. It should have been recorded in the documentation that was provided to me as well. They are a dishonorable business and I am very unhappy I let them inspect my home.

Ken and Kyle came out four times combined and $2,000 later our problem is still not fixed. We were told by Ken before they came out the third time we weren’t going to get charged for drive and work time and we were charged. We feel very ripped off and taken advantage of.

In reply to the company -

You came out to fix our heat, not air conditioning. You created a problem to “fix” a problem. Where nothing was fixed in the end. You took our A-coil out and cleaned it at your shop,l without consulting us on it and then told us that we’d have to schedule an appointment to have you guys reinstall it. Little did we know months later it’s cost us over $500.00. I do not recommend your company to anyone.

Put in a Mitsubishi Heat pump system onto house 1 month ago and sofar works great. KEN Gave me a very detailed job proposal on the install and followed through.
Update; March 16, 2019
I thought I would update after 1 year of usage. Heat pump off peak power averaged 64 cents per day to run. Excellent system to date. I did manually shut it off at subzero even though it was kicking out heat. I thought why overwork it. Nice to have as another backup heat source when those poor folks in Princeton had their gas cutoff. I use electric baseboard and a gas fireplace as my other heat source. I only use the electric baseboard as backup for subzero. The heat pump and fireplace heats my house otherwise. The heat pump also was great for summer airconditioning I just could not hear it run. This is a great system .