Reviews of local pros in Becker, Minnesota

Fast response time! Knowledgeable and honest technician who was also very polite and efficient. Gave recommendations to help us with our planning for a new furnace (we know ours is on borrowed time!) but wasn’t pushy and fixed what was wrong so we could get by a little while longer. We have used Wilson HVAC in the past and have had consistently great, knowledgeable service.

My wife and I moved into our first home in April. It's a 120-year old home and needed a new furnace and water heater and A/C installed. I got quotes from a handful of different HVAC options and ultimately landed with Wilson HVAC for a competitive price for amount of work I needed done and professional-looking website. The guys who came out were great -- likable, knowledgeable and trustworthy. The work took a couple days longer than expected, but they did a fantastic job.

My only complaint with Ken Wilson is his poor and unreliable communication. He's impossible to reach. Leading up to the project, during and after, I was (and still am) unable to reach him by phone; the number listed at his website is either disconnected or goes straight to voice message. Sometimes he would call me back, sometimes he wouldn't. Not once could I reach Ken by phone. All documented communication like quotes and bills were by email. The guys who did the work never communicated what time they'd be arriving each day or whether the work had been completed; we'd just wait to see if they showed up the next morning. It's been three months since all the work was completed, and I've still not received the rebates I was due for both gas and electricity, nor can I get ahold of Ken to confirm he submitted them. I still have a remaining balance to pay off; I can't reach him nor has he followed up requesting the final amount. Should I ever have an emergency or need follow-up work done, I'm not sure if or when I'll be able to reach Ken or anyone else with Wilson HVAC.

Ken's obviously got great reviews from others, and I'd gladly give him a positive 5-star review on merit of the work done; but be wary trying to communicate with or reach him in a timely or professional manner.

They repaired my system 2 times over the time I lived there. Reasonable price, prompt service, great work.

I recently bought a home in the area and wanted to find a local reliable HVAC company to install a garage heater. Ken, who came out explained my options, and didn't try to upsell me things I don't need.
The installation went smoothly and I am happy with it ever since. I have had them install a mini-split AC as well after winter, which went just as well.
I will continue working with Wilson HVAC in the future if the need arises, and would recommend them to others.

Wilson HVAC installed the ductless heating and A/C system in our Park Model home and we couldn't be happier with the unit or the service that we recieved. Highly recommend!

Had this unit installed by Wilson’s, since day 1 the unit has leaked water. First was the unit was leaking water from the cut they made in the roof leaking above the Sheetrock soaking it, at which time we didn’t have insulation installed yet thank goodness. Had them come back out he spent time putting junk around the pipe on the roof, said it was fixed. Than a few weeks later started leaking again, again same issue they said they would replace the piping at this point and redo the entire set up, not sure if they did that or not since I was not home. So again after they said it was fixed shouldn’t have any issues, it started again this has happened now more than 20 times, after the 4th time they came out I have tried calling them and left messages with no response back. I paid good money for this to be installed correctly and it leaks water all over the place. Luckily I kept all communication with this company, as I tried to reach out to them again with no response. So maybe they will read this and get back to for once, if this is not fixed and done right or my money back to have it completed correctly by another company I will fine filling a lawsuit for damage on the roof and ceiling in garage, and who know we’re else this water has traveled. Hopefully someone gets back to me because this is getting real tiring to deal with.

Update - as the unit continues to leak, ken called me this evening with a new plan to get the leaking to stop, it’s been very frustrating as this has been ongoing. Hopefully after all of this it stops leaking. It’s been 3 years now battling this thing, so they are willing to make it right and fix it.

Carefree Country Club has utilized Wilson HVAC for many years. They have provided quick thorough service at an affordable cost. Ken is detailed and extremely knowledgeable to service all of our needs.

I found Wilson HVAC to be very professional. I had a mini split installed. The installers arrived on time and were easy to work with. I later had a plumbing issue and when I called in a panic, someone arrived to look at/repair it the same day. When the hot water heater went out the day before an Open House to sell my place, they again got someone over, determined the correct unit, located one and got it installed by that evening. If I hadn't moved, I'd still be calling them for service! Great quality people and company!!