HVAC reviews in Brooklyn Park, Minnesota

Our house has a lot of history with Marsh. When we bought the house in 2002, we discovered that the original owners kept years of detailed records of major installations as well as service calls. When, early on, we had an issue with our AC unit, we saw a Marsh sticker on the furnace so we called them. Our AC was old enough that it didn't use the standard condenser motor size. Regardless, the folks at Marsh managed to source a replacement motor for us. We have used them for all of the maintenance on our gear since then. 13 years later, we decided to replace both our furnace and our AC units. My first call was to Marsh as we have every reason to be loyal and give them our business. Rob came out and set me up with a quote. He was very pleasant and professional to talk with and we not only talked cost but we briefly looked at how venting would need to be arranged for a new high efficiency furnace. Rob went over all available rebates and walked me through all of the line items on the sales sheet. Once we decided to pull the trigger, Rob came back out in order to do some measurements and make sure everything was in order for when the installation would take place. I was also pleased to find out that Rob is a lead installer as well as a sales representative. It is nice when the sales guy knows the install process as well as code related information so that there is no confusion or surprises when the install date arrives. Speaking of install dates, we were scheduled for a Wednesday install but I got a call from Rob indicating that, if we wanted, they could do it the preceding Monday. Sweet! Rob and the install team showed up when they said that they would and jumped right in. They got the old equipment out and the new equipment in. Everything went extremely smoothly and they were winding up in good time when the electricians showed up to wire everything up. Throughout the process, they deferred to me for any decisions that needed to be made and answered all of my questions, including the dumb ones. In the end, the install was clean and very tidy. I was especially impressed with the fit and finish of their work. Considering the sheer amount of sheet metal fabrication required to marry up a new furnace with existing ducts, everything looked like it came from the factory. Very impressive. We are thrilled to have our new furnace and AC and we couldn't be more pleased with marsh Heating and Air Conditioning. We will continue to work with them on all of our climate control related needs. Highly recommended.

it is really tough to beat the partnership between Marsh and Costco. we had five different quotes and all came out about the same but with the costco discount the Marsh install ended up being about $1,000 less than the competition. installers arrived early, worked pretty quickly and did a nice job of replacing and cleaning up old electrical, piping, and ducting so everything is more compact and organized. also were nice enough, after having a very minor misunderstanding, to throw in some extra 5" filters for the new furnace. absolutely recommend Marsh and with the Costco member discount really tough to beat the deal on a high end lennox furnace.

My husband and I have been impressed from when we got the quote to the actual installation of the HVAC. On time, professional, very organized and answered all of our questions. They worked with us to get rebates which made a big difference in offsetting the total cost. I would highly recommend

Great people, communication, and service. Ironically I ended up not using them for a furnace replacement as I was given a 'family' discount through another provider, but I was blown away by Marsh's communication & service - always responsive & willing to help in any way they could. They serviced our old furnace in our house for years & kept it running well beyond the expected life!

I'm a perfectionist, and am rarely fully satisfied with work I have others do on our home, but Marsh's installation of our new Lennox furnace and air conditioner was an exception. Every part of the process met or exceeded my expectations. I was especially impressed by their attention to detail in making the installation look nice. They went the extra mile to make sure every thing was perfect. I highly recommend Marsh and purchasing through Costco.

The best home repair experience I have ever had. Jay Wallish was the salesperson he was on time and professional. He answered all my questions and he delivered a proposal quickly which gave me the 2 options I asked for.
The installation crew was also on time and completed the replacement the same day as promised. They came prepared with all the equipment necessary to make whatever was needed to complete the installation.
I know it is only a furnace but it is beautiful.
Great company, Great People, and a Great Experience

We purchased our new furnace/air conditioner through Costco, and Marsh Heating & Air Conditioning installed them. From the estimate through the finished installation, everyone was phenomenal to work with.
They were on time, professional, knowledgeable, and hard working. They put down a drop cloth along the path they needed to travel, and cleaned up at the end! They answered all of my questions without making me feel silly for asking.
They were also very personable, and worked well as a team. This was the best customer service experience we’ve ever had. We will definitely be calling them for any tune ups/repairs needed in the future. They’ve gained lifelong customers.

We were referred to Marsh by two friends who had excellent experiences and we also were very impressed by the person at Costco representing Marsh. We called and made an appt. Rob and Kelly worked with us carefully to find the best furnace and air conditioning systems to fit the needs of our home. Excellent communicators; very much felt the family-friendly business touch. Lee scheduled our appts., kept in close contact with us, and was great at following up as our install time came near. She has a very wonderful personality for working with Marsh clients. Very enthusiastic and friendly and very detailed. Our install team, Tim and Derek, did a fantastic job! Spoke to us prior about exactly what they would be installing and checked in a few times to let us know how it was going and to give more information about the systems and the wireless thermostat. The furnace is working perfectly and we enjoy being able to control it remotely using our phones. We are very appreciative for the all the professionals at Marsh who worked with us so kindly on this overdue project! Sincerely, Mark and Nancy Carpenter

Great service. I have been using Marsh Heating and Airconditioning for the past 5 years for both furnace and HVAC. You guys are very responsive, knowledgeable, prompt and thorough. Top marks for reliability and professionalism.

Marsh did an amazing job for us. They gave us a very competitive quote and installed our new air conditioner on time and as quickly as possible due to expected hot weather. The installers did a great job and cleaned up everything following their install. Subsequent to that, Michelle in the office sent in for our energy rebate AND registered the air conditioner with Lennox. They get 5+ stars from us.

Very friendly, honest and caring. They were prompt and took our situation seriously. They were fair and reasonable, in fact they told us about a promotion that was coming and let us use the discount early. We were referred to them from a friend/family member and they didn’t let us down.

Lee, in the office and Rob, the estimator were tremendous. I unfortunately didn’t catch the name of our Installers but they all listened and were awesome! We couldn’t be home during the installation but we felt very comfortable leaving them in our home to do the work.

We appreciate your people and your company, thank you!

I would highly, highly recommend Marsh Heating and Air!! From the beginning when Rob was here to give me an estimate, he was so thorough in explaining everything, to installation. They were so professional, were very careful and conscientious about my home, and again after everything was done went over everything with me. I was so impressed!! Even the City of Maple Grove commented what a great job they do when they were here for the inspection! Thank you for doing such an amazing job!!

Went through Costco for new furnace and A/C.
Was SO pleased with Marsh Heating & Air right from the start. Sales person Gordon was knowledgeable, friendly & didn’t try to over sell us. Was very responsive to calls & questions. He brought us heaters to use until our new furnace could be installed. Installers were phenomenal. Showed up on time, polite, explained what they were doing, cleaned up. Customer service great too. A great experience. Would highly recommend. So happy we went through Marsh Heating & Air.

We had used Marsh Heating & Air for a furnace and air conditioner replacement in our old house and could not have been happier. So we used them again for an HVAC replacement in our new house. Rob (sales person) explained our options thoroughly and worked with us to get us the Costco deal. The installation was quick and done well and the install team was terrific. If could give more than 5 stars, we would.

Very good deal, professional install, well worth it. Several bids, this was the best, was a deal through Costco so had a rebate from them.
Was happy it was a good brand too.

Went through Costco and what a great experience--from the estimate to the installation of our new energy efficient furnace! Jay demonstrates excellent customer service skills and the technician crew was efficient and neat! I thought the house fan system wasn't working after install, however, Marsh speedily sent out a knowledgeable tech to inspect and all was good! Turns out the furnace is extra quiet and efficient, unlike our dated original "dinosaur". So pleased with our service, we will be hiring Marsh in the spring to replace our AC unit. Thank you!

Marsh Heating & Air Conditioning deserves a glowing 5-star review! Their service in fixing my furnace was exceptional. The technician was prompt, professional, and efficiently diagnosed and resolved the issue. The transparent communication and fair pricing added to the positive experience. I appreciate their dedication to customer satisfaction and the warmth they brought back to my home during a chilly time. Marsh Heating & Air Conditioning is my go-to for HVAC needs, and I highly recommend their top-notch service.

I am totally Thankful for this amazing company (Marsh) & Kathy and Aaron & the whole installation crew and also the tech Tru (not sure on spelling)that came out the next day. They did an amazing installation for us with obove and beyond cleaning up afterwards. Everyone was so caring, kind & informative. Thank You All ❣️ Highly recommend them.

We decided to get a quote from Costco for our HVAC needs, Marsh Heating came out to give us the bid. We decided on Marsh to install our new furnace, AC unit and thermostat after dealing with the sales rep, Rob Schorn. He was very helpful, informative and friendly. Also, the team of installers that came out shortly before Christmas were fantastic! Very fast, and professional. They did a great job. We are so happy we chose Marsh to do the job, reasonably priced as well. A+

We couldn't be more pleased with Marsh Heating & Air. Our 30+ year old A/C broke down during the hottest part of the summer (mid-July) and Marsh had the best bid to replace our system (via Costco). Our salesman Rob was very friendly and professional, and after we signed up, he actually spent more than an hour diagnosing & fixing our old unit so we would be comfortable until the new unit was installed! Way beyond the call of duty - it is so great to see that outstanding customer service still exists today! The installation went very smoothly and quickly - our furnace room looks better than it ever did! I would certainly not hesitate to recommend Marsh to anyone!

Bought a new AC and furnace through Costco and Marsh. Kelly gave us a great bid. Mark and Tim were great. It took exactly one week for us to have the items installed. Highly recommended!