House Cleaning reviews in Eagan, Minnesota

Had them clean area rugs and chair this last Spring. The area rugs turned out beautiful. The chair was an expensive purchase with high quality, indoor/outdoor fabric. There was a line where the hair oils had accumulated from people resting their heads but otherwise not used that often so pretty clean. Whatever they used to clean that line took out the color and the chair has dirty stripes on it from the machine. Looks worse than before they cleaned it. I'm very disappointed. Asked the cleaner about it and he thought when it dried fully it'd be fine. It's not as you can see. Polite, on time cleaners but the chair bothers me. It's ruined and not very old. The ottoman also had the striping that you see. Looks just terrible.

Great communication from start to finish! Arrived on time. Clear pricing. Easy payment. Best of all, my carpet and couch look and smell brand new.

We had water damage in our living room ceiling from a cracked shower pipe. The owner Mark communicated greatly with me and he was at my home in a matter of a day to dry out the water damage that occured. It was a pleasure to work with Mark. He was first class with me and was super helpful throughout this process. Thank you Steam Master and thank you Mark for your help!

Today I used Steam Master for my carpet cleaning, and I couldn’t be more satisfied with the service I received. Mark and Kevin were the technicians assigned to the job, and they were both fantastic.

Mark, in particular, was incredibly knowledgeable about carpet cleaning and the products that would work best for my carpets. He explained everything in detail, ensuring I understood the process and what to expect.

From making the appointment to the final cost, everything was transparent and straightforward. There were no hidden fees or unexpected charges, which made the experience feel very honest and trustworthy.

One aspect I really appreciated was the lack of a sales pitch. Mark and Kevin asked what I needed done and did exactly that – no upcharging or trying to sell additional services. It was refreshing to work with a company that prioritizes customer needs over making a quick buck.

The results were truly amazing, and I will definitely be using Steam Master again in the future. I highly recommend their services to anyone in need of carpet cleaning.

Overall, my carpets turned out great and I’m very happy with the results. The only concern I had was that during the service, one employee seemed to be struggling with the solution and was being yelled at quite a bit by another team member. The repeated scolding came across as a little unprofessional and left me feeling unsure about how my carpets were going to turn out. That said, the finished product looks very good, and I appreciate the work that was done.

We have used Steam master carpet twice now both with amazing results the recent cleaning they did Our carpet is old and they were able to make it look almost brand new again. They are patient and accommodating… They moved all the furniture, so everything got clean. I didn't have to do any work myself, which was nice. , when the cleaning was done, they had put the furniture up on foam blocks until it dried We also had them do our events. Which had not been done for quite some time I would highly recommend this company 5+ stars!!!

Kevin and Caleb were excellent! They called to ask if they could arrive earlier than planned then called when they arrived. They both seemed anxious to do great work and answered all my questions while they quickly got to work. I could hear them consulting each other on details as they proceeded with the steam cleaning. Very pleased with the service and these two workers!

Hired Steam Master for a long overdue cleaning of a pretty dirty cream velvet couch. Two friendly and professional technicians came and spent about two hours cleaning it. They managed to improve it far more than I anticipated which I was super happy about.

I noticed after they left that although it was super clean, the stripes in the pile weren't going away (the tracks of the steam cleaner). I called to ask if I needed to vacuum them out and the owner came out himself, conditioned the couch and brushed them out for free. He was super friendly as well and answered all my rogue questions about caring for velvet. Highly recommend.

Very disappointed about them NOT taking accountability about an oven situation. You will see below my before and after picture. They put the foil in the wrong place.

Molly and Lei were fantastic!

Punctual! Polite! Perfection!

Excellent services performed by skilled professionals.

Nicole, Mya, and Jennifer were awesome!

Excellent service and very friendly staff! My house is spotless after every visit!

Nicole’s attention to detail is amazing. One of the best experiences with a cleaner ever.

They did a terrific job and I will definitely be utilizing their services again. Thank you, ladies!!

5 stars, 2 maids went above and beyond what I had hoped for. Friendly and dedicated to providing a great experience.

Great cleaning as always. Nicole and Mya left the house sparkling from top to bottom

The staff was nice but it just a terrible cleaning. I had them back again and it wasn't much better. They agreed the service was poor but still charged me full price. I would not recommend them at all.

wow, the two ladies did a great job, very thorough and was happy with the outcome. would highly recommend

This is false advertising. Two maids of Eagan came to my home , took my money , and left my home filthy . When I reached out they admitted to not cleaning my home and refused to refund me for services not received . I’m not able to post more than one picture here but my stairs are full of hair and dirt , bathroom toilets were not cleaned , tubs never got washed. , floors not swept or vacuumed . Do not use this company unless you want to be scammed .