House Cleaning reviews in Eagan, Minnesota

Terrible service, had my carpets cleaned living room, hallway, they didn’t do bedrooms as I asked along with closets. The charged me for 450 sq ft, the sq ft was actually 400 they added on 50 more feet and charged me for that and also they didn’t move furniture and they were in my home for 20 minutes cleaning the carpet.
asked why it was such a short amount of time to clean they said they are really good. Now my carpets looks worse then before I got them cleaned.
DO NOT HAVE THIS COMPANY CLEAN YOUR CARPETS, they are misleading, unprofessional and not trust worthy.
Sad that I should have had to watch them clean the carpets by following them around in order for my carpets to be cleaned and not decided.
How they have received 5 star reviews makes no sense to me at all.

I have used Steam Master Carpet & Upholstery Specialist before and have always had great service! I used them to clean my vents at two different houses that I've owned. They always come in explain exactly what they are going to do, how they are going to do it and give recommendations based on their experiences in a non sales pushy way. They did a great job with my vents and it had been years since they have been cleaned. I will continue to use them for all my vents and carpets needs in the future! I highly recommend them!

The two technicians Eric and Kevin were professional and thorough in their work. They were dealing with some old pet stains and did a great job. I will definitely use them again

Eric and Mark were at my home today, and I had to leave them a review because of the phenomenal work they did! Having worked with carpet cleaners in the past, I can confidently say they were above all the rest in how they got my carpets and upholstery cleaned! All I could say was WOW when they were done!

And beyond that, they were a pleasure to work with, very professional and accommodating. I could not ask for a better experience, and just wanted to say thank you so much!

They did a great job! I was so impressed with the job they did! Kevin was amazing! He explained and went over everything in great detail. Eric was so friendly and helpful! You can tell they love their job! 10/10! Would hire them for everything again!

Kevin and Caleb made our carpets like new again. Pet potty stains be gone! We are returning customers and would recommend them to anyone looking for thorough cleaning and friendly, knowledgeable service.

I had Steam Master come out to clean my townhome before moving out and my new house before moving in. I am so impressed. I always am. From start to end, it was fantastic. Scheduling was painless, quote was pretty accurate. Cassandra always does a great job. The technicians came out, explained everything before they began and ensured it looked how I wanted it before they left. They were kind and professional. I’ve used this company many times before, and I will continue to use them. If I could rate them 100 stars I would!

Fairy new to MN....First time using Steam Master Carpet Cleaning. Will definitely call them again for their services. Kevin and Caleb did a great job; professional, friendly, thorough and conscientious in doing a good job.

Today was my fourth experience with Mark at Steam Master. He has recalled each of our prior services and homes. Today Kevin, who is three plus years trained joined him. I had a sofa, three sitting chairs and 600 SF of carpet steamed and I have always had a positive experience and everything explained. They are very knowledgeable about fabrics and carpet types/quality. Thank you Mark and Kevin!

I cannot say enough good about this company. From the ease of making an appointment, the warm greeting when they arrived, and how much attention to detail they had in cleaning my carpet after I tried doing it myself😂😂😂 a very thorough and efficient process. By far the best value I’ve found. They are now scheduled with my neighbor and parents so they can get theirs cleaned as well. Thanks Mark!!!

Exceptional service! I recently hired Steam Master, and I couldn't be happier with the results. They were prompt, professional, and incredibly thorough. My carpets look brand new again, and the entire process was hassle-free. I highly recommend Steam Master to anyone in need of top-notch service.

Kevin and Mark did a great job for us- AGAIN! We had them out the last time we needed our carpeting and furniture cleaned of dog smell. We love our pooch but clean, deodorized carpets are tops! Thank you!

Eric & Kevin were professional & courteous while in our home. They did a very good job cleaning our carpets; especially, the high traffic areas. We will certainly use Steam Master again.

This has been my third time using Steam Master and they have always done a great job. I would recommend them to anyone. They have always been on time and done such fast and good work. Kevin and Austin were our cleaners most recently and arrived at 1pm, which was surprising because my time window was from 1-3pm. They payed attention to detail, as well as moved furniture around.

They are wonderful. They tell you upfront if the cleaning would work or not. Despite taking time to clean our sofa, they didn’t charge us as the stains wouldn’t come off. Such honesty is hard to come across. Highly recommend!

Caleb and Kevin arrived on time and were very professional. The carpets cleaned very well and the guys made sure they left everything beautiful

Erik has serviced my house twice and both times did an amazing job! Very happy with the results.

The staff was prompt and considerate. Vent covers were removed and replaced as part of the duct cleaning work. Carpet cleaning was well done. Great ratings!

Austin and kevin were very professional.They came in.They did the job in a timely manner, they discuss what steps, they would be taking
And what the final results should be after the drying period
They made sure to leave my home clean After the work, they performed
Thank you so much and for the additional information about other services that you provide . Look forward to using your services. In the future

We had steam master out today to clean our air ducts, and clean our carpets. Let’s just say Mark and his crew are more than outstanding. They were very thorough with their work and respectful of our home. They also were excellent at explaining and showing my wife on what they did. We will always recommend Steam Master, and will always use them in the future. Also always love supporting locally owned businesses.

We used their services to clean all the carpets of our home. We love how prompt and efficient they were. Highly recommend!