Reviews of local pros in Eagan, Minnesota

Was able to make a same-day appointment for basement drain cleaning. Tim arrived in the time allotted and was personable and professional throughout the process. After listening to my concerns, he was able to diagnose the problem and began cleaning out the impacted pipe. Very thorough in explaining what he was doing. Job well done!

Excellent. We had to get the sewer line checked on the house we are buying. Because of financing, everything had to happen very quickly. Our realtor was able to schedule quickly, Nick arrived on time on the correct day, then gave us a courtesy call with his findings, before submitting his report to his office. Wonderfully smooth movement throughout the process😄

Jonathan was awesome ! Professional personable and definitely knew his way around a 50 year old bathroom for such a young man. Thank you for doing an excellent job … we highly recommend him !

Amazing company! I had two other drain cleaning company’s out that could not fix my sewer line issue and would not give a warranty. Nick with Ron The Sewer Rat came and solved our issue and gave a 6 month warranty in case there are other issues in that time frame before we put a liner in our sewer line. Highly recommend them.

Jordan came out to look at the plugged floor drain in our laundry area. We had another plumbing company come out in mid November when this happened previously, and they said they had solved the problem. After $371 for that service, we had the same problem recur yesterday so clearly they did not solve it. Jordan explained what was causing the plug and how we could prevent it. He was extremely thorough and very knowledgeable! Would highly recommend their service.

Honest, efficient and the BEST company in the Twin Cities for sewer cleaning. We had technician Nick out today and he was more than helpful in explaining the cleaning process & giving us recommendations. Super honest company (which is rare to find these days especially in this industry) and I would recommend them to anyone!

Erik was awesome! He had a difficult job to do, yet he accomplished the task! He was knowledgeable, gave explanations for each thing he had to do. I expected the cost to be higher, however I feel the charge was reasonable for the job at hand! I will definitely use this company again! Thanks, Erik!

Ron the Sewer Rat was great to work with. Price could not be beat, no surprise prices or add on fees, what they quoted is what we paid. I submitted a service request Monday night after hours and was called back within minutes to set up a time. They also added us to a priority list and were available sooner than originally scheduled.

We thought we needed our main drain snaked but turned out to only be a connecting pipe, very open and honest. Tech gave thoughts on other things we might consider for future but not at all pushy. He did a couple other fixes and adjustments to alleviate some minor issues while there.. Definitely didn’t feel taken advantage of like many of the large outfits make you feel. Nice all around experience, felt taken care of.

I spoke with someone yesterday to schedule a drain cleaning, and she scheduled me for their earliest available, tomorrow (Thursday). I got a call early this morning (Wednesday) that an appointment cancelled, and they could have a guy out to my house in about an hour. Gerve was here within the 30 min window they provided, he was able to diagnose the problem in just a few minutes, including video footage of my sewer connection, and he was finished with the work about an hour later. Transparent pricing, no messes left behind, and friendly, straight-forward service. Very satisfied with my service today.

Jordan arrived on-time to clear a drain. He worked diligently and efficiently to get the drain cleared. No mess, no fuss. Very professional experience from the initial web request to the final bill. Very pleased and done at a reasonable price.

Thanks to Jeff for coming today and solving our main drain issue. You were professional, timely and scoped both the main drain and out to the street. Found rust in the main drain causing clogging and did the necessary scraping and clean out at a reasonable price. Thanks for your kindness and help while we were out of town! We'd definitely recommend you again.

Was able to get someone here quickly, when I needed them. Got plenty of notice as they were arriving. Jordan, our technician, was professional, courteous, and efficient. He explained everything in a way that was easy to understand. We’ve had Ton the Sewer Rat to our house a few times over the years, and will continue to look to them when we need help!

I made an appointment request for a toilet that was leaking at the base on a Saturday, and someone from the company called on Sunday. They were able to schedule an appointment for Monday morning. It was all incredibly fast, which I was thankful for.

Ezra came out and assessed the leak. He gave me multiple options on what could be done, including which options would be cheaper and which would be more expensive. I ended up having the entire toilet replaced, which Ezra was able to do the same day. We love our new toilet. Ezra was clearly very knowledgeable and did a great job removing the old toilet and installing the new one. The old toilet had a power flush apparatus, and Ezra had no problem uninstalling it. He was friendly and kept me up to date on the timeline. I would 100% use Ron the Sewer Rat for any plumbing needs.

Easy appointments made on line by selecting a day & several hour time window.
Received a call confirming our need(s) and explaining all policies, fees, rates, & payment practices.
Received another call about 45 minutes before the technician arrived.
Received a text with photo of the technician about 25 minutes before he arrived. This was a nice touch to see & read a bit about who was coming to my home.
We had bathwater back up in the basement floor drain, so knew we had a clog or some similar issue.
Technician - Garvin listened to our problem, inspected the area, explained what he would attempt, and approximately how long it would take.
He took care to cover his shoes, and laid down runners, tarps, and towels to protect our flooring, rugs, & carpet.
He sent a camera down the main line & showed where our blockage (roots) was. He then brought in additional equipment to clear the line.
All was done quickly, cleanly, efficiently, and carefully. Garvin was polite, pleasant, and exuded confidence in his work.
Total cost was $380 for 1 hr 45 min of work.
Highly recommend!

This is the best home service company that I have ever dealt with! From the ease of making an online request for service, to the very prompt return call, then the great communication of confirmation of appointment time and updates as the appointment time neared, and the very courtious and professional service that the Service Tech (Jordan) provided. I could not be more pleased. The cost of the service was less than what I expected -- AND -- there was no attempt to "up sell" or make the project bigger or more complex than it was. I willhighly recommend this company for sewer cleaning. I also give additional cudos to Jordan for informing me of the best way to keep drains clear of sludge so the problem does not occur again in the future.

We tired of hearing the hammer noise when our washing machine or dishwasher were running. Hammer arresters were installed. Noise vanished. Homeowners happy. 7 mths pass and knocking returns during washing machine cycle. Warranty honored and arresters were replaced. Further discussions regarding potential Eagan water pressure changes, variability surrounding time of day (ie when the most Eagan water was being used), our personal water pressure reading and codes for new home construction. We didn't have a pressure reducing valve (PRV) and made the decision to install one, as well as an expansion tank. Lastly, because we opted to forgo the surprise of a leaking water heater, we replaced our 8+ year old unit. Ron the Sewer Rat was able to have the heater delivered and our plumber stayed to install it so we didn't have to schedule another service date.

Don't get the impression that they were 'selling' us. That wasn't the case at all. We kept asking questions about causes, best chance of a permanent fix, etc and WE asked them to quote the replacement.

Ezra was our plumber. I couldn't have asked for a nicer, more respectful, 'clean' worker, and someone who wasn't frustrated with our myriad of questions. He laughed as I poked fun at my own lack of plumbing knowledge and explained things at a level where I could understand. John, master plumber who fielded my initial call, spent a half hour on the phone with me as we talked through potential issues, what their resolution might be, and suggested that I contact the city to see if any changes had been made on their end. He was also gifted in bridging his high level expertise lingo to that of a novice.

This is our third time in 2025 using Ron. We replaced all our toilets in the spring. Then scheduled again to replace our laundry tub and faucet during the appointment we made for the hammer arresters to be installed. We were fortunate to have quick service appointments for all 3 of our requests. I don't know if that is always the case because we did avoid the busy summer season. We will continue making Ron our first call when a plumber is needed.

Note: The owner of Hessian Plumbing retired and sold his business to Ron. The Hessian web page still exists and their phone number gets answered by Ron the Sewer Rat.

I was really happy with the whole experience. I was very fortunate they had same day availability on a Monday. The technician who came out, Tim, was punctual, courteous, and he left the work and transit areas perfectly clean. Clog gone, great service, fair price 100% recommend this company!

I’ve used Ron the Sewer Rat several times over the years and continue to be impressed with their outstanding customer service. Most recently, we had an issue with our 20‑year‑old water heater, and Elmir walked my husband & I through two clear options—repair or replacement. After discussing the pros and cons, it was clear that repairing an aging unit wasn’t the best investment, so we moved forward with a new installation. Elmir handled the removal, installation, and cleanup with professionalism and care. I highly recommend this company’s plumbing services and will continue relying on them for future needs.

Michael was great!!! Knowledgeable, kind, on time, diligent, fast working, courteous, & very professional! He even took time to explain what the issue was, since I had suspected a potential problem that it turned out not to be. Couldn't recommend him higher! Rates are very reasonable & I will be using y'alls services again if needed.

My initial phone call went really well, their office staff asked great questions, clarified my issue, and quoted me a price in line with their posted rates. They were able to dispatch someone same day to clear a clogged tub. They sent a text with the techs information and picture. The technician who arrived did a great job, was professional, pricing was again transparent and clear. The work was completed quickly, double checked, and cleaned up professionally. Would be happy to use this company again.

Everything went very smoothly. They were quick, easy, and flexible with scheduling and communication and were able to prioritize my backed-up sewer line.

Garvin was my technician and he was great to work with. He was knowledgeable, walked me through the situation and process, completed the work to a high standard, and cleaned up the mess more thoroughly than I would've expected. If possible, I'll try to request Garvin for any future plumbing needs.