Appliance Repair reviews in Forest Lake, Minnesota

Well worth it to repair our oven rather than replace. Bilder Appliance Repair did great work and answered any questions I had.

As much as I don’t like it when my appliances break, it is extremely easy to work with Bilder, so that makes the process of getting things repaired much easier. They’ve come out to repair things several times at our house and they always do a great job. I never have to wait too long for an appointment - they are always fast getting out here. Our technician is always Dan, which we’re super glad about because he’s fantastic. Always on time, super friendly, knows what he’s doing down to the tiniest detail. We would happily recommend Bilder to anyone that needs to get something fixed!

If it were possible to give 0 stars, I would've done so. In my opinion, this company doesn't deserve a single star. We've been having ongoing dryer issues where it just wouldn't heat up. We got Bilder Appliances as a provider through the homesmart program, and it was the worst experience we've ever had. This provider has come over to assess and "fix" the dryer several times over the span of a month and more, and they have been utterly incompetent in identifying the issue. Every time they come, they replace the fuse, but do not do any diagnostics to find the root cause of the problem. Around a week ago, they came to do another repair with some new parts they ordered a week prior. It was the wrong part. They had the parts ordered more than a week prior to the service and just simply did not open the box to check if it was the right one. This repair was dragged on for so long that we ended up needing to buy a new dryer. For anyone considering repair providers, do not go with Bilder Appliances. Do not waste your time. We would never recommend such an incompetent team to anyone.

I recently had the pleasure of having my clothes dryer repaired by Bilder, and I couldn't be more satisfied with the service. From start to finish, the experience was seamless and professional.

Bilder managed to fix my dryer that was operating (not turning when fully loaded) in just one visit, which was incredibly convenient. Their expertise was evident, and they quickly identified and resolved the issue - bad motor. Not only did they get the job done efficiently, but they also ensured that everything was left clean and tidy afterward.

I highly recommend Bilder to anyone in need of appliance repair services. Thank you for the excellent service!

Sam came out on time, professional, competent, made sure the repair was done right.

Great service and technician Fern was amazing! Fern was patient, thorough and very knowledgeable.

Great experience! Steve was awesome and answered all of my questions, and my washer was fixed in no time.

Quick, easy and great customer service. I can't recommend highly enough.
Thanks for taking care of our broken ice maker.

Very impressed with this company. Kevin was our repairman and he was great - on time for both appointments, efficient, and didn't mind my obnoxiously intrusive cat :) Dishwasher runs great now, would use them again!

Our service was amazing, he was on time and helpful and fixed our washing machine efficiently!

Dave was very communicative, punctual, polite and extremely nice!!! He went out of his way to be helpful and explain everything along the way. He went above and beyond! He cleaned up everything before he left. I’ve never experienced someone that really wanted to make sure everything was great before he left!!
Will definitely use Builder Appliance for any service they offer.

Steve was great. He went above and beyond and was helpful in providing information about repairing and replacing the appliance I had issues with. Thank you, Steve!

Dave was great. Was able to fix the problem easily. Would definitely use Bilder again.

Javen is amazing:) professional and nice and quick! Hope I can personally request him for all my services.

I use the homeserve program through xcel and I’m happy they work with BILDER. Great technicians and customer service. Thank you.

Knew what the problem was right away and had the parts with him. Very knowledgeable, professional and reasonable priced. Would definitely recommend and will use them again in the future.

I've been having them service my appliances for many years. They've always been great people and did good jobs and resolved my issues.

Pleasant technician who is knowledgeable and skilled. Respected household with removing shoes, on time and gave clear explanation. This has been our experience with Bilder for years.

Very nice repairman. He was done on about 10 minutes. Gave advice about insurance claims also. Highly recommended.

Brian, the serviceman did an excellent job.Explain what he had to do and was able to complete the job without any homeowner headaches. Quick, prompt and professional.

I DO NOT recommend this business. They have been working on my $1800 Dishdrawer (both in my home and in their shop) for over two months and still have been unable to repair it. I’ve lost all faith in this company (and $$$) as well as the manufacturer (Fisher Paykel) who recommended this business. I feel like no one cares but maybe by posting this review, someone will wake up.