All reviews for Top-Tier Heating & Air Conditioning

Very professional and friendly. Ran into an electrical problem, but they stayed until it was resolved. Jeremy is so nice and super easy to communicate/work with. Will definitely call them again!

These guys are amazing! Installed a new central air and furnace in under 5 hours. On time, professional and great to work with. Also they cleaned up everything and hauled away old stuff and yard and basement cleaner then before. We highly recommend them. G. Barker

I don’t often write reviews but this company is well deserving of a 5-star shoutout. I was referred by a neighbor during a recent AC outage in my home. With an indoor temperature of 85 and 2 uncomfortable dogs, I was in need of ASAP assistance. Jon was extremely efficient, down to earth, and knowledgeable. He prioritized my service within less than 48-hour turn around (plus communicated an early availability during the day of which I was grateful for). not only did he repair my AC in less than an hour, he also provided me with simple tips and knowledge to use moving forward. Seriously exceptional service from a team who clearly cares about what they do and aims to do it well. I will definitely be contacting them again in the future if the need arises. Thank you, Jon!

Jeremy was able to find time in his day to double check Dean's costly estimates. I will certainly be calling Top-Tier next time I need any service. They have earned my future business!

I highly recommend Top Tier Heating and Air Conditioning. They were quick to respond to my call regarding a furnace inspection for my parents. Findings from the inspection revealed high levels of carbon dioxide. They installed a new furnace the following day ensuring the safety of everyone in the house. The technicians were pleasant, helpful and knowledgeable. Please consider Top Tier for your heating and air conditioning needs.

They did a great job and was fast. I signed the contract and they came in the next day. The furnace was replaced in 5 hours. They even relocated the flue pipe so it was up to code.

They came on time! Dressed like professionals, took off their shoes, and fixed my broken boiler fast. In and out and while he explained what he fixed and didn’t try to sell me something I didn’t need! Very good company.

I had an exceptional experience with Top Tier Heating & Air Conditioning! When my HVAC stopped working, they promptly responded on the same day I contacted them. Shane's expertise and efficiency in diagnosing the issue were remarkable. He provided me with a quick and competitive quote for a new system, and their generous warranty gave me peace of mind.

I greatly appreciated Shane's patience in allowing me time to review the details and get back to him. On the day of installation, they arrived punctually first thing in the morning, demonstrating their commitment to customer satisfaction.

What impressed me the most was their outstanding availability and flexibility. Unlike other companies, I didn't have to wait for weeks to get the installation done. In addition, they put down their own sheets/ carpeting around my house on the areas they were walking on so they didn’t dirty my floors. No company has ever done this and I always end up having to mop after lol. This level of service truly sets them apart.

I am delighted with their service and would wholeheartedly recommend Top Tier Heating & Air Conditioning to everyone in need of HVAC assistance. Thank you for a job well done!

The world needs more companies like Top Tier. There premise is the Old School ways. Do what you say you’re going to do and do the job right the first time. From office to job site, everyone’s attitude was pleasant, courteous, respectful. I will and would hire them in a heartbeat!

Fast and efficient service ! Got the job done right! They also went over and above and drained a problem water softener. Well done

WOW!! A professional quality service where the quality shows. Fantastic customer service. Great communication with immediate response. Technicians were amazing. Very pleasurable experience. Love the rapid response to my needs. Super trustworthy, reliable and they gave a shit about our needs. Great financing options. Look no further Top Tier is your best choice. You will be glad you did.

Jeremy, the owner of TopTier has been doing work for me for many years and the results have always been amazing! He and his team never cut corners, they always take their time to make things look great. Their prices are always fair and the service is courteous and timely. I will never go to anyone else!!!

I had a gas leak main line for my furnace. The gas was shut off for safety top-tier came out and had it fixed within 2 hours. I have used them in the past for AC replacement. I will use this company everytime, they are honest and dependable. The prices are better than other quotes as well. Highly recommend.

I recently had the pleasure of working with Top Tier for a HVAC service call and I couldn't be more impressed. From the initial consultation to the final installation, their team was punctual and knowledgeable.
They took the time to explain every step of the process and offered clear options without pressure. The technician was efficient and tidy—no mess left behind—and the system has been running flawlessly ever since.
I highly recommend to anyone looking for reliable, honest, and Top-Tier HVAC service!

Some of the most professional and respectful guys I have worked with. Came to my house and basically finished up within a few hours. Explained everything to me before they left, and left the place nice and clean. Definitely would recommend them to anyone who needs a new boiler/furnace. Great service.

Great guys, super friendly.. made custom duct worked and cleaned the space better then it was before starting!

I highly recommend Top-Tier Heating and Air Conditioning. They installed a furnace and an air-conditioning unit for me in my townhome.
The whole team is very professional and knowledgeable, always on time, and communication is excellent. A special thanks to Jeremy for his patience working with me to choose appropriate models and for quickly responding to my emails, text messages, and phone calls. I really appreciate that Top-Tier follows good professional practices like getting permits to make sure their job reflects local HVAC installation codes

I had an issue and Top Tier responded in less than 24 hours, the day before Thanksgiving! Extremely knowledgeable, friendly and willing to help. Highly recommend and I know who I will be using for all my HVAC needs! Thanks again for giving us peace of mind before the holidays!

I recently reached out to Top Tier Heating & Cooling in Ham Lake for a free estimate, and I was blown away by their responsiveness and professionalism. Within moments of submitting my inquiry, I received a phone call followed by a detailed email. The very next day, they were at my home, ready to provide a quote—which was incredibly reasonable.
From start to finish, the customer service was absolutely phenomenal. The team that installed both my furnace and AC was outstanding: knowledgeable, helpful, respectful, and polite. They took the time to explain everything clearly and made sure the job was done right.
If you're looking for a locally owned business that delivers top-tier service and top-tier quality, look no further. It’s no surprise they’re called Top Tier—they truly live up to the name. I would recommend them to anyone without hesitation!

this is our 2nd job request with Top Tier. they did our range hood and bathroom fan installation. very satisfied with how communication and actual work are done. always swift! highly recommended!

Great experience with Top Tier heating, and Jeremy! He was honest, reliable, and very professional from start to finish. Pricing was upfront with no surprises, he explained everything clearly, and gave me some great maintenance tips to prevent further issues . I’d absolutely use them again and recommend them to anyone needing heating work. He even drove through a blizzard to procure an additional part to save Christmas for our family!