All reviews for Errund

Very disappointing experience. Paid $170 for our house to be cleaned, but came home to a house that was hardly touched. Carpets had NOT been vacuumed, not one surface in the house had been dusted, one of the bathrooms was not even touched, the floors were mopped but still had spots that looked filthy/untouched. The kitchen appliances were not touched. Basically, the cleaners cleaned 1.5 bathrooms, wiped kitchen countertops & quickly ran swiffer mop over bare floors. We paid for 6 hours of cleaning. Received 2 cleaners for 2 hours & they did a terrible job. I contacted Errund to let them know. They asked for photos so I sent several. They offered to send the same cleaners back to fix later or 1/2 hour credit for a future cleaning. No apology was ever made. Nothing was done to make things right. I tried to work with them but they just made up excuses (e.g., "we dont fix scratched stove tops - it's not scratched, it is dirty because the cleaners didn't clean it...) or they would ask if our daughters nursery was part of the bedrooms asked to clean... umm, yes, the nursery is one of the bedrooms that was supposed to be dusted and vacuumed.
I love leaving positive reviews & providing gratuity to service professionals, especially around the holidays.. but sadly, I believe we were taken advantage of and that nobody with Errund cares, or cared to try to make it right.
Strongly discourage anyone on here to use this company. If you need cleaning service, we have used Two Maids and a Mop our of Plymouth before. They are very good & more reasonably priced. They weren't available on short notice which is why we went through Errund.

Started with Errund for a residential deep clean and was paired with one of their “professionals” the night before they were supposed to clean our home. The individual was easily found on social media flaunting drugs, guns, etc. I cancelled the cleaning and contacted customer service to explain that this is not the type of “professional” we wanted in our home. I was told that I would be charged none the less and that they do not screen their contractors. Horrible customer service.

Save yourself a headache and use Handy or another service instead!