Landscaping reviews in Minneapolis, Minnesota

I've found FJ to be very reliable and reasonable I've been using their services for 6 yrs. In that time I've had one very small issue. I called and it was taken care of within a few hours. I like the fact that the majority of the time I can talk to a real person. Also, love the fact I can pay thru their website. Jim is as honest as you can get.

What a terrible experience. I was referred to FJ by another lawn care service who was booked for the Fall and unfortunately did not read reviews before calling them. What a mistake. They showed up over 2 weeks late for Fall cleanup despite multiple calls when the agreed upon time lapsed. Worst of all, they charged me for 40 minutes they weren't there for a total of $383 for a tiny city lot, claiming it took nearly 2.5 hours with 3 guys.

I contacted Jim for resolution and as confirmed by many other poor reviews, got nowhere, although after a while he did offer to give me a 2 weeks of snow removal (admission of guilt?). Never wanting to deal with this business again, I filed a dispute with American Express and won after a month-long investigation, so now there is on-record precedence for filing claims against the shenanigans they pull.

This is my second season for lawn care with this company. Last year was a little hairy....but I gave them a second chance and they have bent over backwards to accommodate me. Ron is great and Kelly keeps in touch with me regularly. If I have any problems Jim will do what he can to make things right. I would recommend to anyone in need.

Recommended to replace our regular for the past three years who gave us short notice that he was quitting the business. Called F.J. Lawncare after looking at their reviews and not finding anyone else that could get to us on short notice. Two days after our contact there were two of their workers on the property as promised. They not only did a terrific job, but explained what they were doing and asked if there might be anything else we might need after assessing our site. The best this property has looked in over 10 years of our 48 years of living here. Matt & Leroy are pros!

This man is very unprofessional, rescheduled with me four times due to personal issues. Wants money upfront, finally agreed to do per time and then on the first snow he called at 4 o’clock in the morning to cancel at the last minute. Shares his professional life, which is very unprofessional. Please Beware.
********I am adding my response to Jim
( the owner) see below regarding his comment to my review……..
Jim, I have no idea where you got that I was suing Sandoval? Not true!! However, this is not any type of retaliation, but a true review of your company and you.
I have every single email that you sent to me that shows how unprofessional you were and and that is what I stated in my review.
I also just now decided to look at some of your past reviews, and it looks like other people have ran into the same situation.
My review will remain, as it is the truth.

I used their snow removal service at my home in a residential neighborhood from December 2021 through February 2022. Here’s my honest review of the pros and cons of their service.

Pros：
1. The owner is really nice and genuinely seems to want to ensure his customers are happy.
2. They usually show up within 24-hours of the snowfall event.
3. If there are issues with the service, the owner is responsive and will make it right.

Cons:
1. There are often issues with the service and I’ve had to call them back out several times in a few short months.
2. They show up at all hours of the night. Between the noise of their snowblower and the crew shouting to each other, they always wake me up and a neighbor has complained on a few occasions.
3. After one large snowfall event, they didn’t show up at all. I ended up shoveling myself and this was ultimately what led me to look for another service. When I explained this as my reasoning for canceling their service, the owner blamed me for not calling to tell him that they didn’t come out. (To be fair, he discounted service for the month).

Final Thoughts: If you won’t mind having to call them back out to correct frequent issues with the service and won’t be disturbed by them working at all hours of the night, then this could be a great company to go with as the owner will work to make any issues right. My problem, and the reason for mine being a 3-star review, is that I do mind.

Update: After cancelling service I was informed via a text message from the owner that were I to want to use his service next year I would have to pay for 3 additional months of this winter season (months I will not be receiving service for) and that it had “always been that way”. I had no contract with him, nothing was provided or even said to me indicating this policy. I informed him that this policy ensured that I would not be using his service ever again in the future. He sent me an angry text in which he used all caps to scream at me. I’m downgrading my rating from 3 stars to 2 stars based on this hostile reaction. Very unprofessional behavior.

I had FJ lawn and care come out and do work on our commercial property and Jim was amazing. He was respectful and knowledgeable about the property, and they type of grass we had. I have scheduled this team to come back monthly for the remainder of the year and next as long as we own the property. Thank you Jim and you team for the out standing work. If I could rate 10 Stars I would have!!!!

I recently hired FJ Lawn Care and Snow Removal for the first time this winter, and I am extremely satisfied with their services. Despite the relatively mild winter in Minnesota, FJ's prompt and thorough snow removal left a lasting impression.

From the beginning, FJ's team was responsive and attentive to any questions or concerns I had. As a first-time user of a snow removal service, I was unsure about the process, but their friendly and informative approach put me at ease. They patiently walked me through the entire procedure and addressed all my doubts, ensuring I felt comfortable with their services.

When it came to snow removal, FJ demonstrated exceptional professionalism. They promptly cleared both my walkways and driveway, leaving no trace of snow behind. Their attention to detail was evident, and I appreciated their commitment to providing a complete job. Despite the limited amount of snowfall this season, FJ did not compromise on the quality of their work.

What sets FJ Lawn Care and Snow Removal apart is their reliability. They were always on time, never leaving me waiting in uncertainty. Their punctuality and dedication to meeting their commitments were commendable.

Based on my experience, I wholeheartedly recommend FJ Lawn Care and Snow Removal to anyone in need of a reliable and responsive snow removal service. Their promptness, thoroughness, and excellent customer service make them a standout choice in the industry. I will undoubtedly be utilizing their services again in the future.

These guys do GREAT work. I loved working with them.

We had the best time working collaboratively with the Tom and Ryan. The deck design, flagstone walk way and fence exceeded our expectations and transformed the backyard. We love the rocks that are incorporated throughout. When we went on vacation, I found myself missing our yard!

Potluck is a professional, talented, and wonderful design + build studio to work with in on all things garden-making. Potluck beautifully redesigned my backyard and their work is stunning. I will be working with them on future garden and landscape design projects. I couldn't recommend Potluck more!

Working with Tom was the collaborative and creative landscaping experience we were looking for! We love the artistic considerations reflected in the placement of boulders, wood and plants. Not just hostas and daylilies, either - fun native plants that continue to grow and change in the 3 years since install. Would recommend working with Potluck any day!

Working with Potluck Design has been an absolute pleasure! Their exceptional communication and easy collaboration made bringing my front yard vision to life in fall 2023 a breeze. They seamlessly integrated my ideas into their thoughtful design, creating a beautiful space. Now, as they work on my backyard, I'm eagerly anticipating their innovative concepts. Their approach feels like a true partnership, a rarity in landscaping. Highly recommend Potluck Design to anyone seeking a collaborative and inspired landscaping experience.

Ryan and Tom are super easy to work with and transformed our backyard patio into beautiful and functional space. Highly recommend them!

Great customer service.

Amazing company filled with incredibly hard working people!

I’ve seen Abdi work from day one. he’s built this business from the ground up. He helped redo my parents’ garden with new shrubs and fresh planting beds. Looks amazing now.

Did a fantastic job with weed removal and mulch.

abdi's team is really informative. really experienced.

Abdi and his team were great!

Abdul is Awesome! Our landscaping was done efficiently and turned out so great!