HVAC reviews in Plymouth, Minnesota

Sabre is a lifesaver!! My AC and water heater went out and they came to the rescue extremely fast! Jason installed my AC and did an amazing job, I couldn’t be happier with the communication and explanation of the job that needed to be done! Hats off to Jeff, Justin (water heater replacement) and Grant for all the hard work and coordination to get everything done so quickly! Thanks Sabre, highly recommend!! If you want the job done right for a fair price!! 😊

I had an excellent experience with Jake from Sabre Plumbing, Heating & Air Conditioning Inc who performed warranty maintenance at our home. He did an amazing job cutting the drywall to give us access to duct damper lever, and the work was done with great precision and care.
After completing the work, Jake even installed a vent cover where the drywall was cut, making it look seamless and professional. The technician was efficient, thorough, and left the area spotless. I highly recommend their services!

Sabre is the best! They have helped me multiple times with prompt and helpful feedback - on the phone and in person. It was so nice of them in the past to help me trouble shoot on the phone to save me the money of a visit. And today when I had an emergency that needed a visit, Austin came out promptly, and did an awesome job fixing my plumbing problem. He is professional, courteous, and very knowledgeable.

I love this place! Jeff is so responsive, patient and spends the time to troubleshoot and explain the situation for the best possible outcome. Nick is very proficient, friendly and an excellent plumber. Sabre is the only plumbing/heating/air company I will EVER call! Thank you.

Early one February Saturday morning, while out of town during Minnesota’s first bitter cold spell of 2025, I was alerted by my thermostat app that the inside temperature in our house had fallen below the preset warning limit. My furnace had stopped running, no one was home, no one was going to be home for quite a while, and the temperature was falling by the hour.

I had my neighbor check things out and we quickly determined that the furnace would not start, that it wasn’t going to be a simple fix, and that I needed to get the help of a heating professional. I called Sabre Plumbing, Heating and Air Conditioning’s 24-hour Emergency Service number and left an urgent message requesting emergency service. Sabre was the company that installed our furnace.

I received a callback from their dispatcher and she stated she could have a technician at our home in 45 minutes.

Mike S. arrived as promised and in a very short time, he determined that the blower motor was defective. Unfortunately, that particular blower motor was not a common size and Mike did not have one on his truck.

Mike left the home but continued searching for the replacement motor. He checked with other Sabre technicians, his management, and several local heating parts suppliers, keeping me updated frequently on his progress and part status. Unfortunately, he wasn’t able to locate a replacement locally, but after a long search he was able to find one in a rural part of the state, and he made arrangements to have it couriered early Monday morning. At about 7:00 AM Monday I received a call that the part was in hand, and that the technician was on his way. They had the furnace up and running, heating the home by about 9:30 that morning.

Mike did all that he could to source the part, and he kept me informed every step along the way. In addition, knowing no one was home, and that we were vulnerable to pipe freezing, he returned to the home later Saturday evening (with our permission of course) and setup a space heater in the utility room to help keep the pipes from freezing. He clearly went out of his way, and above and beyond to help us when we really needed it. Please thank him for all his help and effort that February weekend.

I will definitely reach out to Sabre if I ever need heating, cooling or plumbing help or service in the future. They surely showed their best that weekend.

I had them install a gas unit heater in my garage. They were responsive, prompt, professional and cost effective. I would recommend them to anyone looking for HVAC services.

Nick at Sabre has been absolutely incredible to work with over the past year! He’s consistently responsive, professional, and thorough—always quick to handle any issues or maintenance tune-ups we've needed. It’s clear that Sabre takes pride in their work and values their customers. I would highly recommend them to anyone needing plumbing or heating services. Thank you, Nick and the Sabre team, for being such reliable and trusted partners for homeowners like us!

My experience with Sabre has been very positive. Very personal level of customer service and excellent techs. Jake recently came out to address a question I had and took care of it in short order. He also clearly explained some operational elements of the system that were helpful. Sabre did the HVAC installation when we built our house 5 years ago and they stand behind their work.

Had a tech come out to resolve a tankless water heater issue on 10-6-25 in Elk River Minnesota on a newly constructed house early afternoon . Water would get hot initially then 2-3 minutes later get ice cold.

I was at work while the water heater was being inspected. The tech did not communicate with me what his findings were, what he did, etc. All I wanted was a brief follow up of what his findings were. Nothing.

Had to follow up with the emergency line later to get any details regarding the visit. The tech claimed there was no issue. When I exited the shower that morning of 10-6-25 I was shivering cold. UNPROFESSIONAL!

Replace my 24 year old furnace. Getting quote was fast and easy. Good price and value. Technicians that did the replacement were polite and got the job done in less than a day.

Similarly to the pattern of other new build home owners who had Sabre install components of their homes (I built with Creative Homes)-I just had my water heater soldering come completely undone, had the pipe come off clean and flood my basement. The house just turned 5 years old this month. I called them originally to come emergency fix it because the water is turned off to the house and they had convoluted pricing and were ready to rip me off even more with hourly fees and it took three phone calls to get it scheduled with a price of “minimum $600”. No ownership, no accountability for their work, no respect for their brand. Find someone else or if they did your original install-GET IT INSPECTED. YOU’VE BEEN WARNED.

We had a plumber come out to troubleshoot a pressure drop issue. They were very thorough, inspecting the plumbing throughout the house, and were able to determine the Water Softener was the problem. Once the Water Softener fixed we had the Retrofitters come out and install a Whole House Humidifier. They called before leaving the shop to give us an ETA and arrived earlier than expected. For a very reasonable price they finished the work in less time than they quoted us and gave us great instructions on how to use the system and other useful tips for keeping our whole HVAC system in good working order. I would call them back out again if we ever had another issue.

Customer service at Sabre has been really helpful. They followed up with us to register our appliances and gave us time in spite of running past the registration deadline after closing of our home. When asked if they could help us with installation of bidets and shower filters, the representative made sure we were taken care of, scheduled a quick appointment and the service technician really tested all the plumbing to make sure it works well!

Best supply house in town,

Pleasant, efficient, always good service

Just nice, awesome, helpful people.

Lackluster no will to work or help anybody, if you have somewhere to go don’t be in a hurry

Good people quick to unload helpful at front desk too

I’m about to missed my next load I checked in 6:30 my appointment was 7:00am

They too slow to unload if you come here don’t book load before u got empty

They hold trainings and Doug in tech support rocks!

Ken tennous is the best salesmsn in HVAC business.
He goes out of his way to help out on weekends and always willing to let me vent when something goes wrong.
Thks Ken