HVAC reviews in Plymouth, Minnesota

We are very satisfied with home energy heating and cooling. We wanted our furnace tested for piece of mind and our tech, Charlie, was very helpful. He answered all our questions and we will definitely call them if we need help in the future.

I signed up for the State Fair promo and went in with low expectations not knowing if they would try to sell me services or products. Peter was great - far exceeded expectations. He was thorough, explained everything he was doing, what areas we needed to watch and what I could do as a homeowner to help keep my units going strong. I would recommend him!

We signed up for a pre-season furnace checkup at Home Depot. They use 'Home Energy Center' for their HVAC work. The technician from Home Energy, Tony, arrived on time and was friendly and professional so I would rate him 5 stars. Home Depot, on the other hand, was not good on the communication part. After signing up in store, I never received any communication about the appointment until Tony arrived. It was my understanding that I was to get an email confirming the appointment and then a call prior to the actual appointment time.
So hopefully Home Depot will get their act together in the future.
Only giving 3 stars on this review.

The team arrived on time at 7am in the morning. The team members were great to interact with and completed the full installation. Quality of work was excellent and completed earlier than anticipated. We are very satisfied with the company and team members.

My technician Charlie did a heating tune up and did a fantastic job. Clearly explained all the work he did and what he saw. The price was only $8.88 as part of their black Friday deal partnership with home depot.

We did our home fall tune up today. Our tech was running early so he completed the job before he was scheduled to start. Very nice for a Friday afternoon. He was in did all the checks sent photos and was very professional.

Had Home Energy Heating & Cooling come out for a State Fair furnace tune-up deal. They were professional, helpful, and fast. Great experience with their regular maintenance and checkup.

Smooth and efficient service

Fast and efficient service at a reasonable price. Our tech Keng M was very polite and knowledgeable. He also walked me through maintenance for our furnace and humidifier. Would recommend!!

Joe Larson is the best! He explains things in details and answers all of my questions in tge best professional way. At the end, he ask again if I have any additional questions that he is happy to explain.

Our tech Austin, was handsome,he was on time, he also cleaned up after he done. That was so nice of him, knows how to talk to his customer. He is great!!!

Amazing Service and Even Better Results!

My wife and I recently worked with Home Energy in Plymouth, MN, and honestly, it was one of the best decisions we’ve made for our home. We had a really old furnace (like, borderline dangerous) with a heat exchanger that was almost rusted through, and our AC was way too small for the house and installed completely wrong.

John Adams came out for a consultation, and he was fantastic. He explained everything in a way that made sense and didn’t make us feel overwhelmed. He went over all our options step by step, and we ended up choosing a Rheem Prestige 3-stage furnace with a 16 SEER AC unit. We also decided to add a Halo UV purifier and an AprilAire humidifier to improve the air quality and comfort in our home.

Let me tell you—the difference is night and day. The new furnace is so quiet we barely notice it’s running, and the uneven hot and cold spots we used to deal with are completely gone. The air in our home smells so much fresher and cleaner thanks to the Halo UV system, and the installation team did an amazing job. Everything was done neatly and professionally, from the taping to the electrical work. It’s clear they care about doing the job right. The electrician they had at our house was phenomenal!

On top of that, the Rheem EcoNet thermostat has been a game changer. It’s super easy to use, and we love being able to control everything from our phones. Plus, it’s already helping us save energy, which is a huge bonus. It gives so much more functionality than thermostats that are 3rd party like Nest, Ecobee, etc.

Overall, we couldn’t be happier with our experience. Home Energy made this whole process so smooth, and the results speak for themselves. We’re already telling friends and family about them, and we’re definitely looking forward to working with them again in the future.

Thanks again to John and the entire Home Energy team—you guys knocked it out of the park.

Our technician Caleb was great! He was very helpful and honest. We have an older furnace and will definitely remember the service we received when the time comes to replace it and for future maintenance issues.

Josiah arrived promptly during the given service window. He was very polite and professional and started out by asking if we had any concerns. He went about doing the tuneup. When he was completed, he asked if we had any other concerns and answered a few questions I asked. Went over the inspection report and then asked to insure that we were very satisfied, and had any more additional questions. Overall, we are very satisfied with Josiah’s work and professionalism.

Peter with Home Energy Heating and Cooling was terrific! I am very satisfied with his service. He was early, efficient, went through everything he did, and explained things I should think about regarding the life and health of my furnace. Showed me the photos he took, and was very kind and personable. Highly recommend!

Had very good luck with Home depot home energy services. Very good service technicians. Overall, happy with the install.Now we'll see how my new rheem furnace performs this winter. Everything went well from the bidding process to the completion of the installation.

Our service technician Josiah performed a furnace tune-up. I appreciate that he took the extra time to talk me through what exactly he was going to do and also explained to me and my 7-year-old son how different parts of the furnace worked. He gave me a good summary of the health of my furnace upon completion. I had a boiler on site that I had some questions about and he also afforded me the extra time. Great, prompt service, and was easy to get along with.

Our home has a boiler system with baseboard registers. Had service plus out to take a look on Sunday night. He could not work on the water system only the boiler itself. He recommended calling a plumber. Enter Home Energy… Charlie Yang was our service technician. Charlie was knowledgeable about boilers and the water system. He went through a process of elimination to determine the problem. The fix Charlie employed did not help the problem initially but he stuck to it and solved the issue. Price was unbelievably good for the time Charlie spent determining and fixing the root cause. I will call Home Energy first next time my boiler system is having an issue…they can actually work on your home heating system. Well done Charlie!

I called in to have a Tech check out my heat pump becuase it was making some loud noises we have never heard before.

They told me a $99 diagnostic fee applies.

When the tech got to my house he said he would not even look at the heat pump - he rfefused to even go outside and look at the unit because it was 20 degrees outside and he did not want to burn out the A/C compressor. I would need to have them come out when the temperature was between 40-50 degrees.

What he did was go to my thermostat and set the heat pump not to run below 40 degrees and then he went to do a check up on the furnace, but his CO measurement tool was not charged up.
so he did not even do a complete furnace check out.

here's the problem: I did not ask for a furnace Tune up, I asked for a diagnosis of heat pump noise. He fed me a line about Heat pumps should not be run below 40 degrees bacasue they are not designed that way. That is mis -information and he does not understand how this system is designed to work with the furnace as the Auxiliary heat that takes over at the setpoint that can be 20-30 degrees as I had set it. The Compressor on this unit is safe to operate below freezing and has a specification of reduced capacity at 17 degrees F - the manufacturer is stating that this unit can run at that temperature , but capacity is reduced.

I was charged $99 and got a tech who does not understand how a heat pump / Furnace is supposed to be setup when the main idea is to burn as little Gas as possible even if its more expensive. Or maybe he was trained to set heat pump to not operate below 40 degrees F.

We went through Home Depot to have our furnace and ac unit updated in a house we bought in August. These guys came out and installed it late September. Every worker we worked with was great (especially Caleb), and we’ve had a lot of them out. The furnace (Rheem R98MV070) wasn’t working within two weeks. The pipe work was questionable, but serviceable. It kept turning off on its own and we’ve had to run it on emergency heat only since then. First we were told it was something faulty in the furnace, now we were just told that the installers were not trained on installing them properly. WT🤬. Don’t even get me started on the ac unit and crap thermostat that races high in the sunlight. Again, the guys who came were great, but…

Charlie did a wonderful job, he was friendly and diligent and when he was done even the outside of the unit looked better and like new. That was a bit surprising since I hadn’t realized it was showing some aging.

Mitchell Salak was friendly and knowledgeable. He found the issue with my furnace system and got it fixed with a very reasonable price. I was very pleased with his service. I would definitely recommend him to everyone.