HVAC reviews in Crystal Springs, Mississippi

After reading all the great reviews I was excited to try them out. I couldn’t get a return call after trying for a couple of days! I’m sure they are great but I couldn’t get in!

My ac unit stopped working Sunday morning, Coleman's came out while I was at church and fixed my unit. Very fast very nice service. Will use again.

I really enjoyed talking with the repair lady and repairman, they seem to be able to answer all questions and knew how to do their job very well,I will definitely be using this company again.

Well, they tried....I had to hire someone else to fix my condenser fan. They put the wrong run capacitor on the fan motor causing it to overheat. Then they were yelling at me on the phone saying that I caused the fan motor to overheat because I moved the wires that they left sticking out of the unit. The other contractor I hired confirmed that their work was unprofessional and incorrect. Based on previous reviews, it seems their defense is to deny that they did it....here’s the card they left me.

They were extremely professional and fixed the problem in no time. Our Central Air Unit went out.. They explained the issue then resolved it.. My husband and I appreciated such great service.

Great people to work with. Professional & dependable. I called and was immediately placed on the schedule. I now have a working oven! They are also quick.

Had them out to fix my washer and and they supposedly got an emergency call and and was supposed to reschedule to make an appointment I tried calling them back 3 times finally got someone and they told me that they are going to refuse to work on my washer because I have dirty clothes on the floor and dirty dishes on the counter and in the sink (which the kitchen is not in the same area as the washer) why because my washer is not working... I would give them negative stars if I could they are very unprofessional I would advise anyone not to use them and to go elsewhere.... Lets see here I have been trying to find someone that works the area I live in for 2 weeks before I found these people... I have 3 people that live in the house a teenager and my mom that is in her 60's and can't afford to go to the laundromat so the clothes that were sitting in the laundry room (and they were pushed against the wall no were near the washer) was just that clothes from the time my washer broke...If my house was truly unsafe as they are trying to make it sound then way did they never call CPS....

They are amazing! The only ones to trust with my house. You will not be disappointed and you won't call anyone else after you experience their work.

I am very pleased with the service provided by this company. They were very prompt and very efficient. We will definitely use them again in the future should the need arise.

Ended up losing a lot of money on a refrigerator that still didn't work when he was finished. Couldn't give a true diagnostic. Didn't offer any compensation on the fact that it wasn't repaired based on diagnostic given. Couldn't inform me if it was fixable or not. Later told me that no repair is guaranteed to work. Could last 3 days or 3 months, but I thought a diagnostic would let me know the problem n if it was fixable. Ended up getting sum1 else who got it done. Told me what it needed, and what was incorrect. Felt bad bc of what I had already lost, and gave me a discount for references. So I did learn to check out any service provider completely. Like how long have they been licensed and bonded and years of experience. And the comment u made was not accurate. All that was not said. U didn't try to come out like u said. I called u on the next day of the first service that I paid $303 for and u said u couldn't come out till da next week. Then the next visit u did call to order a $17 thermistor and charged me $40 for. Along with da diagnostic and service, paid another $180. And when u came to return my old compressor I informed u that it still wasn't cooling properly. Then u was like u dont know what else needed to be done and that it had enough freon in it and left and said u would be back to check on it. But I ended up calling u to see if when were u returning bc I hadnt heard back from you, that's when u informed me over the phone that u had done all dat you knew to do. You did try to contact me to reach a resolution. So please state facts...And I told u dat I could take a loss on da compressor bc sum1 else did diagnosis it, but once I paid u to diagnose it, why didn't u tell me that compressor was incorrect or done incorrectly (when it took you almost 4hrs to install) and dat could be da problem and along with thermistor. I THOUGHT thru ur diagnosis that you could tell if it was fixable or not worth it. I was fine with taking about a $500 lost, but when you make comments that are completely untrue and leave out the negatives, I have a problem. P.S. you didn't even put my refrigerator completely back together like u found it. But I do wish you and business the best and that maybe next time you may have sum compassion for taking money for a service that was not up to par. If I paid sum1 to diagnose my car to see if they can get it running and they took the job, I would expect a running car. Or not to pay for the full service with no results. But dats when good customer service comes into play........AND I WASN'T GOING TO POST DETAILS BUT WHEN SUM1 CONTACTED ME AND ASKED ME IF I READ DA COMMENT DAT WAS POSTED, I WAS APPALLED....and if u have more to say, please feel free to contact me bc I didn't even hear all this when I called to ask what I was to do when I paid all my money and still didn't have a working fridge. Bc I could have bought a new one, if I knew I was going to go through this. Maybe refrigeration is not your thing, bc you do have great comments on AC work... cant knock dat, I keep it honest. And try to do da same...bc that was petty to post inaccurate statements..and there was never a mention of no warranty on your work for this repair bc I would have been a fool to accept it..

The integrity and work ethic of this company is excellent! They really took care of the issues with my A/C with the heart of a teacher. I recommend them to everyone!!

Arrived on time with a courtesy text to let me know they were coming. Got the job done and were very honest. Will definitely use again if needed!!!!

Very pleased with our experience using Coleman’s A/C, Heating & Appliance Repair. They were able to identify the issue with our refrigerator quickly and instructed me on how to avoid the issue in the future. I highly recommend calling them for your A/C & Appliance needs.

Coleman’s was extremely professional and it was easy to schedule service. They were prompt and got our front loading washer repaired quickly. I would recommend their service.

I highly recommend using this company they are a local small business. Mr. Coleman was on time, professional and able to repair my heating with out any problems. I would definitely use their services again.

Thanks again,

Kenneth

This prestigious company came to my home and did their best work. My refrigerator door wouldn't close and they came to my house and fixed it. I have great admiration for this company and would gladly recommend them to anyone.

Thank you guys so much for being so professional! You all communicated WELL and were very prompt! The customer service was top tier! Thank you! Thank you! Thank you!

I called Coleman because I had a bad experience with Environment Masters about a month prior. The technician arrived on time and was far more knowledgeable then the guys from Environment Masters. He fixed the problem and informed me on how to keep the issue from reoccurring. I'm definitely going to be a customer for life.

The Coleman’s were punctual, knowledgeable, and kind. They texted when they were on there way, explained all the maintenance they performed, and called later to be sure we were satisfied. I’ll definitely be calling on them again!

Very pleased with the services rendered by Coleman’s A/C Heating and Appliance Repair. From scheduling to completion team was courteous, professional and knowledgable. Once the installation of my new A/C unit was completed, owners provided detailed info on steps taken and provided maintenance tips to help with equipment longevity. They left my space just like they found it. By the time it was over I needed a sweater. I’ve already shared their contact info with all my family.

They get the job done with this family business. My interactions with them were very professional and warm. They clearly communicated expectations and delivered. I highly recommend them!