Reviews of local pros in Arnold, Missouri

Busch Heating and Cooling have done multiple projects for our business and home. They do great work. Professional, dependable and very nice.

10/16/2025
I was worried after Busch was sold that we maybbkt get the same type of excellent service. Thankfully that isn't the case. Same great service, professionalism and courtesy!

Older date
We've used Busch for years. Yesterday our air conditioning went out. They came first thing this am and fixed lickety split

Brandon did a wonderful job fixing our air conditioner. He had the parts needed for my repair and was able to fix it quickly. I highly recommend Bush for your air and heating needs.

I have now known Brandon for numerous years since he's almost always handled the furnace and air-conditioner maintenance. He has always provided excellent, friendly service.

Wehave been using Busch Heating & Cooling for 20 years and have had 3 HVAC systems installed in two homes, as well as repair work done by them. We trust Rich & Bill Busch. They take time to explain things well and don't try to upsell you. Their techs are knowledgeable & professional. They put plastic down to protect our floors during install. They worked quickly & efficiently. We had two heat pumps installed and the guys worked quietly enough that we were able to work from home. Plus, they planned the work so that we were not without AC on a very hot day! We signed up for a maintenance plan through them as well. Thanks, guys!

Brandon was thorough and well familiar with our systems. He does a great job of communicating what needs to be done. He was on time, friendly and informative. Much appreciated.

You all feel like family to us. Brandon is always wonderful and always give us good advice as well as doing an outstanding job. It was great to see Brandon today because he always gives us good advice and does an unparalleled job.

This was my first time using Busch Heating and Cooling. After being told by a different company that I needed a new furnace, I had Busch come out. They cleaned a couple of parts and my furnace was as good as new.

We couldn't have been happier with this company. The price for a new HVAC system was very reasonable. The whole team worked hard. They were very respectable of our property and easy to talk with and work with. They cleaned up exceptionally well. We would highly recommend them. A small family owned business and it shows!

They were excellent! From the beginning when using them for twice yearly maintenance to deciding when it was time to replace the 30 year old system. The new system choice was discussed & options explained. The day of the installation was seamless & Rich took time to explain the new system. The work space was SO clean. The “look” of the new system is impressive & very professional. We could not be happier.

Prompt service. Tech showed up within hours of me calling. Rich quickly diagnosed the problem (a bad gas valve), explained why it failed (improper installation by another company), ordered the parts, picked them up, and installed them all in that afternoon. He was even able to look up the warranty on the part even though the system was installed by the previous owner and saved us a substantial amount of money.

Rich was very professional, took his time. He cleaned and did maintenance on my furnace, also did cleaning & maintenance on my hot water heater. He did find the problem with the hot water heater right away, had the part delivered & got it installed.
I was very pleased for the promptness and extremely pleased with the work done.
Thank you Busch Heating & Cooling and especially to Rich!!

Brandon arrived on time and is always kind and courteous. He was doing my annual HVAC check. When he was finished, he cleaned everything up and gave me a report as to how things were functioning. I have dealt with Busch Heating and Cooling for years. Always get great service and They are honest and dependable business. I Will continue to use them for any future problems.

The house we purchased last month needed two complete HVAC system replacements. While Busch's pricing is extremely fair, it's their service that sets them apart from the rest. Outstanding. They delivered exactly what they promised - and were quick, clean, and courteous. They even fixed some things along the way that weren't in their original proposal - at no charge.

The entire experience was professional and friendly. Every stage from the call taker to the service tech was seamless. Chad, the service tech arrived on time He was friendly and honest.
Unfortunately, my 30 year old HVAC system needs replacement. I will definitely use Busch Heating and Cooling for the replacement. Their prices, equipment, and techs are professional, knowledgeable, and trusted.

I am so happy a neighbor recommended Busch Heating & Cooling 2 years ago. They come out in spring and again in fall to service, clean and check everything out Service personnel are professional and friendly. He did an awesome job and even took something down to basement for me. Highly recommend!

This was my first time using Busch Heating & Cooling, 10/10 recommend! I had an issue with my blower motor and Sam came out and quickly diagnosed the issue and had it replaced the same day. Busch was easy to schedule with, the service was excellent, and they are fairly priced!

We have used Busch Heating and Cooling for probably over 30 years- and in three different houses. They are honest, reliable, and fair. We recently had our main unit replaced because it was aging- 20+ years old. We were about to leave town for an extended vacation and they managed to do it all the day before we left town. With the recent heat waves in St. Louis, we were very happy to come back to St. Louis with our AC working really well! Our tech, Brandon, is awesome! Thank you for ALL the years of great service!!

They never disappoint. Prompt, efficient, friendly, explains problem clearly, and answers questions. Sam is a great technician. The young lady who handles your initial phone call is great. Highly recommend Busch and definitely will use them as needed.

The people I have dealt with at Busch have all been wonderful. From the person who answers the phone and deals with the customers to the serviceman, they have been considerate, patient and knowledgeable. Brandon always takes the time to answer my questions and make sure I understand what he is doing. I highly recommend Busch.

We had no hot water on Friday, I reached out on Saturday to see if they could install a hot water heater. I sent some pictures, was sent an estimate, financing info, after everything was approved they came to install the new hot water heater Monday at 12pm.
My husband was home when the installers came, he had NOTHING BUT GOOD things to say about the whole process. The guys were very professional, cleaned up and vacuumed before they left!
Would totally recommend Busch!!!!