Reviews of local pros in Barnhart, Missouri
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We used this company after needing some minor electrical work mandated by a home sale inspection. My wife told me she was impressed by the professionalism of the tech that came to our house (on time, clean, competent, friendly). I had a solid experience with their call takers and managers. Would use again.
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Their technician was late and so my boyfriend had to leave for work before he was completed. The tech was warned that I have two cats and to make sure that he was cautious that they didn’t escape when locking up. I got home to one of my cats missing because he was not cautious and let him escape. I know no one was there to supervise but as a service tech that goes into multiple houses per day, you’d think that they would be more observant to that kind of thing. *The star rating has nothing to do with the actual service provided and just the experience I had with my cat being let outside.*
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I was surprised to come and leave my review and see anything under five stars. I believe there was a leadership transition so perhaps there was a window there....
As for myself, I am a painting and drywall contractor and get asked for an electrician referral often. I always refer this team. They have saved so many of my clients money by identifying what does NOT need to be done as well as what DOES. They are well versed on all the regulations and code in pretty much all municipalities. Its rare to find quality and service like this and not be the high end on pricing either. Highly recommend at minimum using them for a second opinion. -
Second time using. Quickly assessed issue and fixed.
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Q provided quick, professional, polite, honest, and excellent service!
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What a great service so friendly and informative we now have a full time plumber won't use anyone else
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Could not be more pleased with the work and customer care that was shown. Would definitely use them again and recomend this company .
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Have used them 3 times now. Tyler who was out yesterday did a great job.
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We were concerned with a small leak. He was able to very professional and able to fix rhe issue quickly.
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Excellent service, friendly staff, resolved my flooding basement very quickly. I absolutely recommend them to everybody.
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Everyone from the office to the installers was great,professional, and courterious.
Thanks A Lot -
Queeshawn was on time, very polite and professional. He provides honest & excellent service.
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They are extremely good and knowledgeable I would recommend them for all your plumbing needs .....top notch
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Really professional and friendly.Q came out to fix my water pipe and was very quick at finding the leak and replaced it in a timely manner,will use them for future problems
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Great customer service. Tyler was helpful and explained everything to us. We have used About Plumbing for a few years now.!
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Technicians were very professional, polite, and explained everything. During job, they were very deliberate, efficient thru whole process. Upon completion work area was cleaned. Great people.
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Showed up in an in bliss cannabis hat. Couldn't get my shower to stop leaking because they didn't have the part to fix it and charged $315 to install an outdoor frost free faucet.... Will NOT use again....
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Showed up on a holiday quickly! Beat the city of Pevely to shut the water off. Fixed it, gave advice, knowledgeable, and almost 2 months later we're happy with our service....Just wish it wasn't a holiday 😉
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Great work. Jon was the best.
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Called "About Plumbing" for my broken pipe. Reanna Kemper and his partner did the repair very quickly and had my water back on in no time and was very professional. All my questions were answered and they showed me what happened. Couldn't have asked for a better team. Way to go "About Plumbing" you are now my A team for future plumbing needs.
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I would give them less than one star, but it won't let me. They are way over priced for what you get. They messed up so bad, I got a discount, but still paid too much for the unprofessional service. Had to argue to get that. They know I am leaving this review and didn't care.
They can probably do basic plumbing repairs, but major repairs like water main replacement will be a nightmare. They didn't even do the plumbing right and had to fix that when they came to fo the landscaping and electrical repairs. I feel bad for some of the employee's. They do the best they can with what they have to work with. They tell me they are plumbers not landscapers. Talk to the boss a few days after the initial repair. He says he's a licensed electrician and landscaper as well. Which came in handy for him when his guy, who is a supervisor, broke the breaker box in my garage pulling the electrical wire with a backhoe (instead of shoveling to locate it, which they used shovels to do the repairs) that was exactly where he was told it would be. Cut my cable line where they were told it would be. Snagged the electrical conduit that was marked and the gas line to my garage that was marked.
They made a 7 foot mess of dirt (much of it high) for what was probably and 18 inch bucket. My gate won't close with out lifting it. One spot it was at least a foot high over the original grade. Removed a step paver, then ran over it and broke it, along with 2 other pavers. Then they buried them.
They didn't show up with the parts they needed even though they knew what they needed. So the boss left multiple times to get known parts needed.
They needed a tiller and brought back an aerator, because it had rained this morning and too wet for the undersized tractor they brought. I will have to fix it myself at some point.
I will be making a social media page with pictures to give a complete detailed break down of the unprofessional job they did and all the things I was told from office staff, owner, and supervisor. This is just a fraction of my experience.
I might live in a trailer, but it doesn't mean I should get unprofessional work. Sadly I could have done better, but stupidly thought water mains had more requirements. Apparently all you need is some pex pipe and a shut off.
I would not have believed this was real if I hadn't witnessed it myself