Constraction reviews in Chesterfield, Missouri
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First time in this showroom and I was really excited to see what they had. We were looking for faucets and light fixtures. We were greeted at the front desk by a woman who was pleasant enough, but basically pointed us toward the back. So we went back there, wandered around lost for 20 minutes or so. We had several questions but nobody offered any assistance. We were the only customers in the store. I found that to be extremely rude, so we left. As we walked out, the woman at the front desk told us to have a nice day. Not "can I help you with something? Did you find what you needed?"
So we went somewhere else and spent our money where we were well taken care of.
I'll never look in Ferguson again.Official response from representative 18.09.2026 13:20We're sorry to hear we failed to meet your service expectations, Mindy. We always want our customers to feel welcome and supported at our store, but it sounds like we fell short this time. We'll share your feedback with our team and use it as a training opportunity. We hope you give us another chance to turn things around on your next visit. -
I have never had a worse experience. We purchased a new dishwasher on ferguson.com in March, it was installed and has never worked correctly. We have been reaching out to get this resolved for almost 6 months. We have had EIGHT visits to our home. Today is the last straw, our sales person (Megan) has repeatedly dismissed phone calls, not responded to emails and not followed up. She promised us last week that the new unit was at the warehouse, to be delivered no later than tomorrow. We started calling today to get a delivery time...guess what? No delivery scheduled. We called and asked to speak with her, but she was with a customer, we asked to speak with a manager, that person was supposed to call us back. Couple hours later, NOTHING. Called again and asked to hold for the manager, after 30 seconds I was dumped in to voicemail, called back and got the recording that they are closed. We will never buy anything from Ferguson again and I highly recommend you don't either. The customer service is the most awful I have ever encountered...and I still don't have a dishwasher. Unbelievable.
Official response from representative 09.09.2026 13:28Hi Bethany, we're sorry for the inconvenience with your dishwasher and we understand your frustration. We value our customers and want to make sure we provide you prompt, and professional service. To make things right, could you please reach out to Anna Droste, Showroom Manager, at Anna.Droste@Ferguson.com? We appreciate your feedback and hope we can serve you better next time. -
They knew what they were doing with replacing closet mirrors in an older home. Professional, knowledgeable, friendly, reliable and reasonably priced.
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I paid roughly in labor $900 an hour, In and out in 2 hours, pleasant people to talk with but to help figure out my leak problem or walk through it with me in person did not happen, 9' crack repair and it leaks above the repair, worse than before, tried to get them to come out and view it in person, but they had me send pictures of the leaks and diagnose that, they did what they said they were going to do, but my problem was I wanted a company to work with me on figuring out a permanent solution. So, I'm moving on to another company.
Official response from representative 11.08.2026 17:35John, we don't have you in our system as someone we have done work for. When you have a chance, please give our office a call at 314-620-8153 so we can get the details to understand this review. Thank you. -
I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a large void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.
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Highly recommend this company! Dan is super easy to work with--very responsive! He does exactly what he says he will do and when he says he will do it!
The install crew was just one of the best construction-type experiences I've ever had as far as being courteous, on time, very professional, super skilled and efficient.
And my fence (6 ft pressure treated dog ear panel) just looks perfect. I could not be more pleased with the results!!! -
Electric work outside and inside.
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Phil simply does outstanding work. Always timely and at a very reasonable price. Highly recommeded.
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I have hired Cast Contracting for numerous projects over the past few years. They are reliable and reasonable. I highly recommend them.
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Cast Construction was super responsive and then after quickly showing up as fast and effective in repairing breakers in my electrical panel. Top notch work.
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We have worked with Cast Contracting on both personal and professional projects. Their work has always been completed on time and beyond requirements of our contract.
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Excellent work! They have done projects from full bathroom remodeling to painting and handyman projects! Fast and reliable.
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First time with Phil. He responded to my request to install a new garbage disposal, and Voila it was done. No hassle, no fuss, just a solid good job. I will reach out to Phil again for some remodeling work.
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I called Cast for a serious electrical problem 2 other companies couldn’t figure out. Phil came, diagnosed the problem in less than 30 minutes, I was with electric within the hour! Need someone knowledgeable? Call Cast!! They were courteous , professional, and fast! Thank you Cast!!
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Phil worked on a variety of things for me from electrical to carpentry. He took what I asked him to do and went beyond to make it correct and safe. He finished on time and was very fairly priced. I will be using him again in the future!
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Phil is awesome to work with. Very detail oriented and more than willing to work with you to get your project completed on time and on budget. We've worked with him on several projects already and have a few more that may be in the pipeline. Highly recommended!
Ben & Gena Holthaus -
They did a great job on our bathroom remodel. Phil went above and beyond to help us deal with inspectors. They took care of everything from tear down to clean up at the end. Cast is great
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We have used Cast Contracting to totally redo our kitchen, also to completely redo our upstairs with hardwood floors, and a new tile floor in our downstairs bath. We plan to use them in the near future to do redo our master bath. The work they do is outstanding, you will NOT be disappointed.
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Hired Cast Contracting for electrical work at our business. Extremely knowledgeable and professional. Highly recommend their services.
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I was referred to Cast Contracting through a friend of mine. My wife and I are very happy that we made the decision to work with Phil and his crew on our project. They truly took care in the quality of the work and even finished before the deadline! I would absolutely use Cast Contracting in any update we need in the future. Thank you!
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Installed an induction range for us, enlarged the opening in the granite island, ran new electrical, works like a charm. Always on time, did a great job controlling the dust and left it nice and clean