All reviews for Ray's Tree Services

Five star experience. Highly recommend the company. Estimator (arborist) came out a second time to modify the contract. Office staff professional. Job scheduler called the day before the work was scheduled to confirm and state the arrival time. Work crews arrived 10 minutes early (no problem). Work crew (four men) very good and talented. Did exactly what I wanted. Price was a good value.

I had a hazardous tree removed and the stump ground out. From start to finish, they made it all so easy! They sent an Arborist out to my home to provide me with a free estimate the day after I called, and the estimate was an extremely fair price. I signed that day and within 2 weeks the tree was gone. 2 weeks after that, the stump was gone as well ( you couldn't even tell that a tree was once there!). I definitely recommend them for any tree work and will use them again!

Highly remarkable! I had a tree removed and some pruning done. Ray's is reasonably priced, the office staff and the tree crew was very professional and proficient with their work and did a fantastic job! They used a piece of equipment called a Spider, which caused very minor damage to my yard. Before I could even call, Ray's had a worker out who repaired the yard perfectly. Great service!
I highly recommend Ray's Tree Service.
Jim H. Creve Coeur Mo.

Excellent service!!

I was recommended to use Ray's from a close friend who had previously had some work done. I am glad i took his advise.

The crew arrived on time and in a professional manner. John was well rounded and was very in depth of the work that was being completed. 3 small trees and some overhanging brush over my driveway were removed as discussed as well as some clearance in the back yard by the pool and deck. Clean up was outstanding as well. I'm impressed considering the amount of tree work and different companies that i have used in the past. Great job and very professional crew you guys sent out.

Thanks alot. Will be recommending to any and everyone!

After having some not so good experiences with other tree removal companies (STL Tree Services in particular), I HIGHLY recommend Ray's. They tackled a large Pin Oak removal so easily and professionally. They gave a great bid, arranged electrical line drop, had a full crew show up on time and had all the heavy machinery needed to make a monster job look easy. They cleaned up thoroughly and even followed up a few days later with laying seed where there was a very minor bit of lawn damage. Don't waste time with any other company than Ray's.

I have used Ray's in the past and they did a terrific job, so I called them again. Even though I called more than one company to get a quote, it was Ray's that returned my call promptly and came out immediately to give me a quote. If people don't call me back, then they obviously do not want (nor have earned) my business. Without getting another quote, I stuck with Ray's and was very happy once again. While I cannot comment on the price (other than saying that it was reasonable), the team was professional, courteous and did a fantastic job...both cutting down the large limbs and cleaning up afterwards. Kudos to the team of Mark, Jimmy R, Andrew, Dustin and Adam. I highly recommend Ray's and will call them again in the future.

We had a great experience with Ray’s tree. Easy to work with, reasonable and accurate quote, and great communication. We had a tree removed along a fence line, and they went above and beyond by bringing a sheet of plywood to temporarily fill the fence gap until we could install a new section. We couldn’t be happier with the experience

Joe and the entire Rays team are easy and excellent and do superb work!

On April 28 2023, we had two maple trees that had grown large over our driveway and required pruning and general shaping. The branches were interfering with cars parked on the driveway. The crew - Dustin W., Adam D., and Jimmy R. came out first thing in the morning and proceeded to trim the maples and did a great job of making the trees much more compatible with the view from the street of our two story house. Our house looks much cleaner and we no longer worry about visitors having issues with parking on our driveway. The did a great job of cleaning up and took some extra effort to make sure the remaining trees looked good since the bigger trees blocked the view until they were trimmed. They were very friendly and communicated well so we knew what to expect. Very happy and will continue to use this company's tree service. We have had very good luck for years with Ray's Tree Service and are very glad the tradition continues.

Ray's was very professional and easy to work with. The crew had a lot to work around including being right next to a busy street so we were very impressed with their work. We would definitely recommend them and will be using them for all our tree needs in the future.

A Ray's representative was at my house the day after I called to inquire about using their services. The man that came out was very knowledgeable and made great recommendations on trimming our trees. The crew showed up a couple of weeks later as promised and did the entire job in approx. five hours with absolutely no issues. The clean up was spectacular. Very professional all the way around and I highly recommend them to anyone.

Ray's Tree Service did a great job cutting down and removing 2 huge trees from my backyard. I know it wasn't an easy job, but they handled it very well. Their bid was $2000 less than my other bid. I was very happy with their service! I will definitely use them again!

They did not tell me they would be filling my stumps with wood chips instead of soil. They also told me they would leave me some 18 inch cuts for me to chop into firewood, instead they left me with a pile of 4-6 foot logs.

We received an estimate from the arborist for a supposedly dead tree to be removed. When the work crew arrived they said the tree was fine and we agreed to removal of a vine from the tree. They supposedly also did some trimming although, if so, it was minimal. The office has charged the full price as if the tree had been cut down and removed despite our not being informed that this would occur. If we were made aware we would have proceeded with removal as the tree is gradually encroaching on our house and will need to be removed at some point in the future. We spoke with someone from the company and they were unwilling to consider even a modest reduction in the fee. There are many tree care companies. I would suggest using another one.

Hired Rays to "dead wood" 4 trees. Price was by far the best, but I found out why. Ray asked to park his truck in my driveway overnight on Friday saying he would finish the job if there was no rain on Saturday. Saturday came (not a drop of rain) but no Ray. Called him and was told his daughter was sick and he could not make it. Stuck with a Giant truck in driveway for 2 days no access to garage.

Ray when working has a tendency to use your tools. On the last day of the job I found my rake down the street from my house.

Also each day ray did come I had to clean up their tobacco spit filled bottles, and drink cups from my yard.

And Finally...the work....I feel like I have to have the same 4 trees "dead wooded" by a more professional company now, as Ray's really only cut about 1/2 what they should have cut. 1 week after they came a giant dead branch fell out of 1 of the 4 trees onto our patio. When I called Ray about the low level of work he claimed he would come take a look. That was 4 weeks ago.

I'll update this review if anything changes.

Steer clear of Ray’s Tree Service. They used my neighbor’s driveway to access my trees and left a large oil leak on the driveway. It took almost two months of unsuccessful attempts to remove it (scrubbing with detergent, power washing) before they finally resealed the driveway. They wanted to ridiculously seal two-thirds of the driveway

I would give ZERO stars if I could. Awful. Not to be trusted. If you do make the mistake of hiring him, be sure to be there when his men are working, to ensure they do what you want, and don't take the easy way.

Horrible experience with every level of this company. They will not complete all the work in the contract then dodge your calls. Don't worry while dodging your calls they are still billing you. Finally they emailed and said they wouldn't be returning. I can't believe people do business like this! Please trust all of these bad reviews! Find a better company.

Ray's cut down a tree at my neighbors house, hit our house with a branch in the process, and did not bother to inspect our house for damage or come to our door to discuss it despite the fact that our front door was open and I was clearly home. They left without as much as a glance in our direction. Extremely unprofessional and shady workers.

It took three phone calls to them to schedule a time to meet for an estimate (they never returned my first two calls). On the day of the estimate, they called to confirm our 4:30 pm appointment, and I confirmed the time. I also specifically requested that, if they were going to arrive much later than 4:30 pm, that they call me to let me know, so I could adjust my work schedule accordingly. By 6:45 pm, they had not shown up and never called to say why. I called the office twice while waiting for them to show up, and they had evidently gone home for the day. Such unprofessionalism - I am sick and tired of it. It seems to be the norm these days.

n the spring of 2017, I hired Ray's Tree Service to spray a gum tree. I was told that in order to do so, plywood would be placed on my lawn so they could get the truck close enough to the tree for propoer treatment. The truck arrived and they started spraying chemical at the tree from the truck which was still parked on the road. Shortly thereafter, a knock on the door - we cannot reach your tree so we are not going to do the job. Several days later Ray's Tree Service arrives again and starts spraying chemical at the tree from the truck which AGAIN was parked on the road. I walked outside and asked why they had not placed plywood on the lawn to reach the tree. The guy told me that it was not necessary and continued to spray from a huge sdistance at a huge, fully leafed out gum tree. This winter tons of gum balls are on the ground. I contatced Ray's and spoke to Bob Bushey and he said the need to place plywood on the lawn to get close enough to the tree never made it to the intruction sheet. I asked if I could get a refund. He said he would talk to the CEO. I just spoke to him after I contacted him (he never followed up on his own). He said "The CEO said there is nothing that can be done". Really?