All reviews for Ray's Tree Services

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    1

    Will not recommend any one to use them. Their service was worst than bad. Signed contract with them in April and show up once for two hours and only did very little and since then never show back up to complete the job. Been calling yet no one took the time to return call or bother to check what is needed to be done. Is unbelievable that company of such still can be around. If i am the owner I either fire those incharge or shut the business down completely. There is no way any business should provide poor quality services to their customers.

    1

    We had Flora spray for sweet gumballs last spring. It was a windy day and my husband asked the man if it should be done another day because of the wind. He said no its fine. When we saw a few months later that new sweet gum balls where coming out we called and complained we we told it doesn't always work and there was nothing they could do about that. Now we have a yard full of sweet gum balls and more in the tree. The Flora spray cost almost 300. Don't waste your money on this product. I know we will not be using this company again either.

    1

    I have used Ray's Tree service many times in the past with all good experiences. However, this last service was very poor and the response from Ray's was not a customer service oriented response. They did the bare minimum of limb removal and left many smaller limbs still touching my garage. They also smashed a piece of lawn art, that was a gift from my wife 20 years ago. They immediately denied doing it, which was not true, since it was in one piece when I left that morning. Ray's Tree service was way below par on this job. Poor work, poor private property protection and an extremely poor response to my concerns.

    1

    One of their crews, who were especially incompetent and actually appeared to be impaired at several points during the day, severely damaged local power lines while attempting a tree removal. This incident left over 180 homes without power for more than five hours in the middle of winter.

    1

    This company is no longer the Ray's Tree Service of years past. Received an overpriced estimate for storm related branch removal (resting on roof of home) . 4-6 weeks out for scheduling the job. If I wanted the job done in 1 to 2 days it would be 2 times the cost. 1.5 times the cost for 3-5 (?) days. That folks is price gouging. Ended up making one phone call to a competitor of Ray’s and getting the job done within two hours, at half the amount of the 4-6 week Ray’s estimate. No more Ray’s Tree Service for this homeowner!

    1

    Showed up with no advanced notice 3 times. Broke fence when they had a big branch fall on it. Their truck in my driveway left 10 oil spots. The 3rd tree taken down, but the stump has not been grounded out. No communication with me about competing the job

    1

    The company came out to trim my bushes. I was unhappy with the result. I emailed them pictures (after the trim) with descriptions of my expectations. An arborist came out to the house to discuss it. We disagreed on symmetry & the difference in height between the two bushes. I spent 2 hours outside on a ladder fixing the mistakes. When I asked for a discount, he paused, chuckled, then reluctantly agreed. One star.

    1

    This company scheduled a two-hour window to come measure the circumference of a tree to be taken down in order to provide an estimate. Company didn't show, and didn't call. Scheduled for the next day; again, company didn't show and didn't call. Company, unaware our cameras capture vehicles and people on the property, claimed a guy came by and took a picture. Never happened. I just hate when companies send invisible men in invisible trucks.