Tree reviews in Fenton, Missouri

Great team of guys Cory, Tim, Harold, Vosh. They were professional, polite, helpful and hard working. Impressed with skills and team work. Definitely recommend.

Rays does excellent work. Cleanup was excellent. And their arborist jack explained everything in advance. He was great to work with.

Horrible experience with every level of this company. They will not complete all the work in the contract then dodge your calls. Don't worry while dodging your calls they are still billing you. Finally they emailed and said they wouldn't be returning. I can't believe people do business like this! Please trust all of these bad reviews! Find a better company.

The crew members are respectful, and professional. They worked quickly. They cleaned up tree, and debris really well. I will use service again if necessary!

Ray's cut down a tree at my neighbors house, hit our house with a branch in the process, and did not bother to inspect our house for damage or come to our door to discuss it despite the fact that our front door was open and I was clearly home. They left without as much as a glance in our direction. Extremely unprofessional and shady workers.

It took three phone calls to them to schedule a time to meet for an estimate (they never returned my first two calls). On the day of the estimate, they called to confirm our 4:30 pm appointment, and I confirmed the time. I also specifically requested that, if they were going to arrive much later than 4:30 pm, that they call me to let me know, so I could adjust my work schedule accordingly. By 6:45 pm, they had not shown up and never called to say why. I called the office twice while waiting for them to show up, and they had evidently gone home for the day. Such unprofessionalism - I am sick and tired of it. It seems to be the norm these days.

Friendly and professional crew. Easy to work with as they quickly cut down and removed tree. A few days later they came in and ground the stump and did a good clean up. Billed as quoted. I would recommend.

Very good experience. Gracious and professional crew and cheerfully willing to do what we want. Absolutely recommend this company. Our crew was Rusty, Herald, Josh and Isaiah. Service on Nov 17, 2020.

We had a tree removed this week as well as some limbs removed from another tree. Quick turnaround on getting this scheduled and Mark, Jimmy and Andrew made quick work and did a great job! Thanks guys! We are very happy!!

n the spring of 2017, I hired Ray's Tree Service to spray a gum tree. I was told that in order to do so, plywood would be placed on my lawn so they could get the truck close enough to the tree for propoer treatment. The truck arrived and they started spraying chemical at the tree from the truck which was still parked on the road. Shortly thereafter, a knock on the door - we cannot reach your tree so we are not going to do the job. Several days later Ray's Tree Service arrives again and starts spraying chemical at the tree from the truck which AGAIN was parked on the road. I walked outside and asked why they had not placed plywood on the lawn to reach the tree. The guy told me that it was not necessary and continued to spray from a huge sdistance at a huge, fully leafed out gum tree. This winter tons of gum balls are on the ground. I contatced Ray's and spoke to Bob Bushey and he said the need to place plywood on the lawn to get close enough to the tree never made it to the intruction sheet. I asked if I could get a refund. He said he would talk to the CEO. I just spoke to him after I contacted him (he never followed up on his own). He said "The CEO said there is nothing that can be done". Really?

Will not recommend any one to use them. Their service was worst than bad. Signed contract with them in April and show up once for two hours and only did very little and since then never show back up to complete the job. Been calling yet no one took the time to return call or bother to check what is needed to be done. Is unbelievable that company of such still can be around. If i am the owner I either fire those incharge or shut the business down completely. There is no way any business should provide poor quality services to their customers.

I have a mature River Birch Tree that took a beating due to cicadas and last year's drought. Ben, the arborist, came by and gave good advice. I can always depend on Ray's Tree Services.

I have used Rays several times and they always do a good job.

Ray's came out and removed several dead ash tree and their stumps along with trimming a bunch of other trees on my property. Both the sales guy doing the estimate, as well as the crew doing the work, were super friendly, professional, and did a great job.

Have used Ray's Tree and lawn for 20 years plus and have been satisfied every time with work performed as well as the customer service. From the women answering the phone taking my initial call to the Licensed Arborist that explained work to be done as well as the crew that performed the work. Will continue to use the BEST tree service in the St. Louis area.

We had Flora spray for sweet gumballs last spring. It was a windy day and my husband asked the man if it should be done another day because of the wind. He said no its fine. When we saw a few months later that new sweet gum balls where coming out we called and complained we we told it doesn't always work and there was nothing they could do about that. Now we have a yard full of sweet gum balls and more in the tree. The Flora spray cost almost 300. Don't waste your money on this product. I know we will not be using this company again either.

Called them to remove a damaged Silver Maple on my property line that was growing into the power lines. They informed me they were scheduling about 3 weeks out and ended up being able to fit it in within 2. They did all of the coordination with Ameren and removed the tree and all debris professionally and quickly. Their quote was far less than other bids I received. I couldn't be happier.

I would highly recommend Ray’s Tree Service - our experience with them was great. Their price, professionalism and quality were all excellent. They were curtious and did everything they said they would do, when they said they would do it. For those reasons and many more, I’m glad we chose Ray’s!

Ben came out and gave us an estimate and informed us what to expect out of the removal and their company. They lived up to everything he promised. John and his crew got that big stump out and really went deep so we could put sod down without there being a hump in our front yard. They got rid of all the wood chips too.
Everyone was very courteous and professional. I would use this company again, without a doubt.

We have used Ray's for years for jobs large and small. They have consistently been professional, timely, and reasonably priced. They have also been very responsive. They are careful in their work and excellent at tree trimming and removal. We highly recommend them.

We received an estimate from the arborist for a supposedly dead tree to be removed. When the work crew arrived they said the tree was fine and we agreed to removal of a vine from the tree. They supposedly also did some trimming although, if so, it was minimal. The office has charged the full price as if the tree had been cut down and removed despite our not being informed that this would occur. If we were made aware we would have proceeded with removal as the tree is gradually encroaching on our house and will need to be removed at some point in the future. We spoke with someone from the company and they were unwilling to consider even a modest reduction in the fee. There are many tree care companies. I would suggest using another one.