Tree reviews in Fenton, Missouri

We have used Ray's tree service 3 or 4 times over the past six years. One time was to remove an extremely large tree that was very close to our house and the roots were damaging a retaining wall. The other times have been to trim dead branches on our property. They have always done a great job at a reasonable rate. We have never had a problem and we will continue to use Ray's tree service. The most recent experience we had with Ray's included the workers going above and beyond. My kids had a rope swing that was broken and they put it back up for us! That is a company that has earned my business for life!

I have used Ray's Tree service many times in the past with all good experiences. However, this last service was very poor and the response from Ray's was not a customer service oriented response. They did the bare minimum of limb removal and left many smaller limbs still touching my garage. They also smashed a piece of lawn art, that was a gift from my wife 20 years ago. They immediately denied doing it, which was not true, since it was in one piece when I left that morning. Ray's Tree service was way below par on this job. Poor work, poor private property protection and an extremely poor response to my concerns.

Ray's did what they said they would, in the time frame given. They cleaned everything up and caused no damage, which was a concern. They know what they're doing and do it well :) The guys were friendly, even being a hot day. I will recommend Ray's to anyone needing tree service.

I recently contracted Ray's to remove a hazardous tree from my property and trim a few branches over my house. I received several bids and found them to be in the middle of the road price wise.

My first impression of the company was a nice gentleman who thoroughly inspected my trees and surveyed the property. He was clean cut and professional.

On the day of service, the men arrived and their equipment all seemed like it was well maintained and good condition. The men were dressed in what seems to be standard safety apparel. They approached me with a kind greeting and explained what approach they were taking. They explained we were welcome to watch but requested I keep all pets and people inside or at a safe distance when outside.

Once work began, the men seemed to communicate well and take every precaution. It seemed safety was their priority. I watched early as limbs began to fly and was really impressed.

I returned several hours later to see their progress and they seemed to be wrapping up the removal. Only a log stood where the huge oak once was.

A little later they approached the trim on the side of the house with equal concern for safety of their men and my home.

Once the work was complete, the whole crew began raking and blowing all the minor debris that comes with this kind of job. By the time they left, my yard seems nicer than when they showed up. And my hazard was safely eliminated.

Thank you Ray's for your excellent work. You will be highly recommended in the future.

Hired Rays to "dead wood" 4 trees. Price was by far the best, but I found out why. Ray asked to park his truck in my driveway overnight on Friday saying he would finish the job if there was no rain on Saturday. Saturday came (not a drop of rain) but no Ray. Called him and was told his daughter was sick and he could not make it. Stuck with a Giant truck in driveway for 2 days no access to garage.

Ray when working has a tendency to use your tools. On the last day of the job I found my rake down the street from my house.

Also each day ray did come I had to clean up their tobacco spit filled bottles, and drink cups from my yard.

And Finally...the work....I feel like I have to have the same 4 trees "dead wooded" by a more professional company now, as Ray's really only cut about 1/2 what they should have cut. 1 week after they came a giant dead branch fell out of 1 of the 4 trees onto our patio. When I called Ray about the low level of work he claimed he would come take a look. That was 4 weeks ago.

I'll update this review if anything changes.

Once upon a time a woman needed an Austrian Pine tree removed. Poor thing died. She called Ray's and they sent three men named Rusty, Andrew A. and Greg to help her. They arrived on time and were very professional. The men were courteous to her. They cut down the tree, cut it all up, and removed it from her yard. The men also cleaned up her yard and her driveway where they worked. The job took about 2.5 hours. It was a good experience and the woman was satisfied. Thanks, Guys. You're the best!

Cynthia S.

Ray's Tree and Lawn Care (specifically Robert, Harold, Steve, and Dakota) were a great crew! They arrived on time, spoke with me before beginning any of the work, completed the work in a safe, professional, and timely manner, and answered all of my questions. The follow-up crews that came for the stump removal were equally as professional, and I was very pleased with the overall outcomes!

My mom who is elderly recently had Rays prune and trim two 100ft trees in the back yard as well as take a couple big branches off a tree in the front and they did a great job. They had 5 guys work on her trees for a couple days using the best of equipment and while I’m not going to mention price, it was very competitive. She’s on a fixed income but didn’t have a choice with getting these trees trimmed. It had to get done. They were also respectful and left her place cleaned up. I’ve used a couple other companies of smaller scale do work on my trees and when I thought the pricing was going to be competitive they were outrageously expensive. So very happy on multiple levels. I believe the estimator who helped us was Don. Thanks again!

One of their crews, who were especially incompetent and actually appeared to be impaired at several points during the day, severely damaged local power lines while attempting a tree removal. This incident left over 180 homes without power for more than five hours in the middle of winter.

This company is no longer the Ray's Tree Service of years past. Received an overpriced estimate for storm related branch removal (resting on roof of home) . 4-6 weeks out for scheduling the job. If I wanted the job done in 1 to 2 days it would be 2 times the cost. 1.5 times the cost for 3-5 (?) days. That folks is price gouging. Ended up making one phone call to a competitor of Ray’s and getting the job done within two hours, at half the amount of the 4-6 week Ray’s estimate. No more Ray’s Tree Service for this homeowner!

Showed up with no advanced notice 3 times. Broke fence when they had a big branch fall on it. Their truck in my driveway left 10 oil spots. The 3rd tree taken down, but the stump has not been grounded out. No communication with me about competing the job

Five star experience. Highly recommend the company. Estimator (arborist) came out a second time to modify the contract. Office staff professional. Job scheduler called the day before the work was scheduled to confirm and state the arrival time. Work crews arrived 10 minutes early (no problem). Work crew (four men) very good and talented. Did exactly what I wanted. Price was a good value.

I had a hazardous tree removed and the stump ground out. From start to finish, they made it all so easy! They sent an Arborist out to my home to provide me with a free estimate the day after I called, and the estimate was an extremely fair price. I signed that day and within 2 weeks the tree was gone. 2 weeks after that, the stump was gone as well ( you couldn't even tell that a tree was once there!). I definitely recommend them for any tree work and will use them again!

Highly remarkable! I had a tree removed and some pruning done. Ray's is reasonably priced, the office staff and the tree crew was very professional and proficient with their work and did a fantastic job! They used a piece of equipment called a Spider, which caused very minor damage to my yard. Before I could even call, Ray's had a worker out who repaired the yard perfectly. Great service!
I highly recommend Ray's Tree Service.
Jim H. Creve Coeur Mo.

Excellent service!!

I was recommended to use Ray's from a close friend who had previously had some work done. I am glad i took his advise.

The crew arrived on time and in a professional manner. John was well rounded and was very in depth of the work that was being completed. 3 small trees and some overhanging brush over my driveway were removed as discussed as well as some clearance in the back yard by the pool and deck. Clean up was outstanding as well. I'm impressed considering the amount of tree work and different companies that i have used in the past. Great job and very professional crew you guys sent out.

Thanks alot. Will be recommending to any and everyone!

After having some not so good experiences with other tree removal companies (STL Tree Services in particular), I HIGHLY recommend Ray's. They tackled a large Pin Oak removal so easily and professionally. They gave a great bid, arranged electrical line drop, had a full crew show up on time and had all the heavy machinery needed to make a monster job look easy. They cleaned up thoroughly and even followed up a few days later with laying seed where there was a very minor bit of lawn damage. Don't waste time with any other company than Ray's.

I have used Ray's in the past and they did a terrific job, so I called them again. Even though I called more than one company to get a quote, it was Ray's that returned my call promptly and came out immediately to give me a quote. If people don't call me back, then they obviously do not want (nor have earned) my business. Without getting another quote, I stuck with Ray's and was very happy once again. While I cannot comment on the price (other than saying that it was reasonable), the team was professional, courteous and did a fantastic job...both cutting down the large limbs and cleaning up afterwards. Kudos to the team of Mark, Jimmy R, Andrew, Dustin and Adam. I highly recommend Ray's and will call them again in the future.

We had a great experience with Ray’s tree. Easy to work with, reasonable and accurate quote, and great communication. We had a tree removed along a fence line, and they went above and beyond by bringing a sheet of plywood to temporarily fill the fence gap until we could install a new section. We couldn’t be happier with the experience

Joe and the entire Rays team are easy and excellent and do superb work!

On April 28 2023, we had two maple trees that had grown large over our driveway and required pruning and general shaping. The branches were interfering with cars parked on the driveway. The crew - Dustin W., Adam D., and Jimmy R. came out first thing in the morning and proceeded to trim the maples and did a great job of making the trees much more compatible with the view from the street of our two story house. Our house looks much cleaner and we no longer worry about visitors having issues with parking on our driveway. The did a great job of cleaning up and took some extra effort to make sure the remaining trees looked good since the bigger trees blocked the view until they were trimmed. They were very friendly and communicated well so we knew what to expect. Very happy and will continue to use this company's tree service. We have had very good luck for years with Ray's Tree Service and are very glad the tradition continues.

Ray's was very professional and easy to work with. The crew had a lot to work around including being right next to a busy street so we were very impressed with their work. We would definitely recommend them and will be using them for all our tree needs in the future.