HVAC reviews in Harrisonville, Missouri

This was an amazing experience from start to finish. Called and was able to speak with a very friendly receptionist/scheduler and they were able to get someone out the same day! Technician was very courteous, friendly and efficient and was very kind to walk me through all he was doing and what to look for if we has problems in the future.
Will definitely use then again and highly recommend them. Thank you!

Both times we've had Balance Point to our home, they've come the day after we've put in the request. Erik always puts on shoe covers and is friendly, hard working, and professional. Our hope is that our home warranty company continues to send them for all our heating needs.

The Team at Balance Point did a great job for me. Below are some areas I wanted to mention as they really knocked it out of the park.
Quoting: Justin provided multiple options and explained the difference between each option. I’m sure I annoyed him with my insistence of understanding the pros and cons of each but he was patient with me and thorough with their explanation.
Communication: Kate communicated during each step of the process from following-up with the quote, quote acceptance, equipment availability, scheduling, pre-install, and post-install.
Install: I personally did not meet the tech(s) who installed my system but I would like to buy him/her/them a beer. My HVAC room is not the biggest, they were careful in removing the old system which resulted in no dents/dings in the walls. The ducting they replaced was 100x’s better than what was there before and would make Willis Carrier proud. They made sure to level the outside unit using gravitational technology that not all techs are proficient at.
10/10 would use them again and recommend Balance Point to the Dalai Lama himself.

The day I called about my furnace not working someone was at my house within two hours. The technician diagnosed the problem and I received repair or replacement options that night. No hard sell.
The next day they installed a new furnace, and got my humidifier working and replaced hoses( no extra charge). Everyone was so nice and professional. I would definitely recommend.

Balance Point installed new furnace for me. Totally professional and very friendly to do business with. Price was fair and surprisingly less than expected. Thanks Justin and your tech, mechanical installer John for a nice professional job! Definitely will recommend Balance Point Heating to others.

Balance Point is absolutely the best! First time we called was in May, and they worked us in that day, likewise Tuesday when our heater went out. Diagnosed the problem quickly, unfortunately ours is a mobile home so parts aren't usually in stock. To our surprise both times they had them by the next day and were up and running. Will always be calling Balance Point with our heating & cooling business.

We're confident in recommending Balance Point! Eric and Chris replaced an uncommon compressor in our A/C within a couple days sooner than we had expected. This professional yet personable service company was referred to us by Old Republic Home Warranty group.

Everyone at Balance Point was professional, friendly, and most of all, helpful. When my AC went out, they got Eric there as soon as he was able. He diagnosed issue and as soon as I made up my mind as to what I wanted, they had me on the books for install. I can't thank them enough!

We have had an A+ experience with Balance Point. Justin and the entire team are so professional. We decided to replace our 20 year old AC/Furnace units before they went out during a bad spell of weather (hot or cold). Justin came out and was so personable. He is very knowledgeable. He explained the different options and answered any questions that we had. The office staff were very polite and friendly. They kept us updated with the schedule. They also helped with filing the rebates. The installation techs were professional and respectful of our house. They ensured that they kept the carpeting covered and cleaned up after the work. Now down to the nitty-gritty. The thermostat temperature is set higher. The house is cooler. And the utility bill is lower. We will whole heartedly recommend the Balance Point team for all your HVAC needs.

Always great, fast, friendly service with competitive rates. I’ve never felt upsold on any service or installation in almost 12 years of using them.
I’m an out of the normal service area customer and they always take my call and schedule around my needs despite the additional driving by the tech.

Balance Point is fantastic. We've had them check our AC/Heating system several times. In the most recent visit, they were able to determine a configuration issue that was heavily impeding our AC performance that we would like not have discovered otherwise. Would highly recommend, and is our go-to option.

We have been with Balance Point for over 5 years. This is hands-down the best experience with have had with a Heating and Cooling company. They are responsive and quality minded. They helped trouble-shoot an ozone problem with an aging electrostatic filter in our home and I am forever grateful for that! Can't say enough good things about them. I don't refer unless I feel service is high caliber, which is the case with Balance Point.

The folks at Balance Point are great! We’ve got a maintenance contract with them, so our heating and AC are always operating efficiently. This is a simple way to save on our energy bills along with having the Balance Point technicians providing regular inspections, thereby trouble shooting small problems before they’re big and costly ones.

Very friendly and prompt service. My blower fan was not turning on when I got home from work and I was able to schedule a service call for the very next day. The technician that came out (Eric) was able to troubleshoot and quickly diagnose the problem. Although the system required a new control board, he was able to bypass it and get the blower running again until the new board came in just 3 days later. I would definitely recommend this company to anyone in the KC area.

When my AC quit working, I asked my Facebook friends for recommendations for a trustworthy, honest HVAC company and Balance Point was one of the suggestions. I could not be happier with their service! They were knowledgeable, friendly and had my AC up and running in less than 2 hours from the time I called them, and for only $200! I hope I don’t need them anytime soon… but they will be my official HVAC company in the future!

Balance Point is my go to for any HVAC needs. They are always prompt and courteous. Eric was my technician today He is extremely knowledgeable and takes the time to make sure I understand exactly what needs done and what he is doing. I would recommend Balance Point Heating and cooling to anyone in the need of repair or new unit installation.

I have used Balanced Point to replace my AC 5 years ago and my furnace in early 2022. I consider them a very competent, clean, and professional organization. There are also reasonable and fair with the prices they charge.

I used balance point to cleanup and replace work that another vendor did wrong. Dana and Brooke spent countless hours working with my warranty company trying to get clarifications and necessary requirements determined. Justin was beyond wonderful, while doing the repairs and install. I cannot find anything bad to say about them. I would give 10 stars if possible.

Balance Point has now been out to my home three times. I have had a/c and furnace maintenance done as well as some repair work done by Balance Point. Before balance point I have used several companies. Eric is the gentleman that has done the maintenance. He is very personable, professional and works hard. I would very highly recommend Balance Point to anyone.

Absolutely the best experience I have had with a HVAC company providing service. I contacted after hours and left a message, to which I had a return call within 10 minutes. Nothing urgent required, however put me on the schedule for the next day.

When the service tech, Eric showed up, he diagnosed the issue I was having within minutes and provided a full inspection and recommendation without the pressure of "purchasing" anything.

Resolved the issue, furnace was back up and running, paid the service call fee and will be returning to Balance Point for any follow up work and/or tune ups.

Thanks!

Every time my family has used Balance Point we have gotten the upmost professionalism and quality care. The individuals inside the office answering the phones are always polite, friendly, and quick to help. Eric has been our technician for the last couple times and he is fantastic! Always does a great job, is knowledgeable, and always gets the job done! Thank you Balance Point, your my first call and first recommendation to anyone HVAC needs.