Electrical reviews in Kansas City, Missouri
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Same day service, courteous electrician and knowledgeable. Called for basically one job, and ended up giving the man 4. Reasonably priced. Would definitely call again!
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My son had them do work for him. They never finished the job. Let him sit without power for weeks though out the house. Charged him over $3000. For a job they never did.
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JR was a rockstar! Addressed all our problems and was super professional.Would recommend to anyone!
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This company told my tenants they'd call me the next day and never did. They never answer the phone. I tried every day for a week. Not sure it's still a running business. There's no reason to be ducking me so I don't know what's going on.
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This is the 3rd time we have used Lynch and they are awesome! Prompt, professional and reasonable costs. We use them for our commercial office building. Highly recommend them!
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Matthew the technician saved the day in our kitchen. Would could had been a fire hazard he diagnosed the problem and quickly remedied. He took the time to explain what he was doing to us, and was very friendly and professional. Thank you for saving the day Matthew!
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Took a very long time to come and complete work. Didn’t complete job as requested. Within a month, the power all stopped working again which is what he ‘repaired’ the first time. Despite it being his error, wanted to charge more to redo the work.
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No smile, did the bare minimum, didn't take our concerns seriously, didn't rule out all possibilities, and he just seemed like he wanted to get on to his lunch break.
We felt as if we caused him some nuisance to come to our house.
The awkward silence at the very end was, well, very awkward. -
Never answer the phone to schedule appointment I already paid for through AHS. Voicemail is full.
UPDATE: We canceled our initial appointment due to illness, but that is not the issue. In our attempts to reschedule the appointment over the course of the next many weeks, we never received a call back or email and their voicemail was full every time we tried to call to reschedule - many times. -
They gave me a quote for a job that needs to be done at my parents house, but they will not return my calls to schedule the appointment to come out and do the job. I have left several messages and I have also called a few times where there was no voicemail available to leave a message.
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Life is Pretty Simple. You make a mistake and it's your responsibility to make it RIGHT! I made a previous error and confused Lynch w/a Plumber. Lynch is always communicative, works professionally and to be honest cannot believe they came back out to my rental after I made such an error in a review. There were very few companies that understood low voltage switches. They are honest, professional, and good service at an affordable price. I 100% recommend them. Thank you
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Had a terrible experience with them. They were assigned to fix a power outage in my master bedroom, upstairs hallway and upstairs bathroom. The first time the electrician came out he couldn't seem to figure out what was wrong and didn't seem very motivated to figure it out. He basically left without knowing what was wrong and said the warranty company would get back to me. I asked the warranty company to send me a different electrician because the one from Lynch didnt seem to know what he was doing. The warranty company said I had to stay with Lynch for now. I then asked the warranty company that they send a different technician this time and they sent the same one a few weeks later. This time he spent a little more time troubleshooting and came to the conclusion that the power is stopping somewhere in the wall and that it must be from an overloaded circuit. I asked how he can be certain its an overloaded circuit if he hasnt found or seen the exact issue cutting the power since it is in the wall. He just seemed to be guessing and I wasnt convinced, mainly because he hadnt physically found the root cause. The warranty company doesnt cover overloaded circuits of course and wouldnt pay to fix anything. I told them the guy was guessing cause he still never found the cause of the outage and did not think he knew what he was doing. Lynch wants to charge me over $1200 to go into the wall and redue wiring to a circuit l. I demanded the warranty company send a different company out like i had asked to begin with and they agreed. The electrician from the new company right off the bat told me it had nothing to do with an overloaded circuit like I had suspected. He took some time to trace the outage and figured out eventually that the outlet in the hallway bathroom was all corroded. The power was stopping at the hallway bathroom and not traveling on to hallway and my bedroom. He replaced the outlet and the power was fixed. A pretty simple fix at that. While Lynch was trying to charge me over $1200 for something that didnt even need to be done!!! Highly annoyed with Lynch and how they wasted so much of my time and seemed incompetent
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The guys from Lynch were amazing! I live in an old home and needed a fixture replaced. They did so efficiently and then, when a section of the fixture was blinking, made adjustments to the fixture so it worked perfectly. Appreciate them!
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This company was assigned by AHS warranty company. The tech showed up and worked for about an hour. Not sure he really knew what he was doing. Because nothing was repaired. Now the electric company is ghosting us. They basically have a tech driving around collecting service calls repairing nothing. Pretty good scam if you ask me. I immediately canceled my service through AHS. STEER CLEAR OF LYNCH
EDIT: Hired my own electrician. Found the corroded connection in less than a half hour and fixed! Steer clear of Lynch! What a joke! -
The worst customer service
I requested a service through my insurance on May 28, today, June 3, no one contacted me.
I called and they responded that I had to wait until next Monday. I tried to explain that it was just a change in a circuit breaker , but I still didn't have a chance until next Monday.
I am very surprised that the lack of efficiency. -
Here’s another bad review for this place. I think the only way this place keeps going is by working with warranty companies. There’s absolutely no customer service! They should’ve called me to schedule the first appointment, schedule a follow up appointment, and update me on a fan order, but I had to call them every time, they did not call me once. Several times when I called no one answered, I left a message twice that did not get returned or even acknowledged when I called in. First time I spoke with them I told them warranty company gave them the wrong phone number and gave them my updated number but when I complained to the office about not getting a call en route from the tech, I was told he called the number I told them was not valid. When we asked the tech what number he called he had my correct number on his paperwork but had missed dialed, this showed us that there’s no communication between the tech and office. tech was polite for the most part but did walk through the front yard where we were currently trying to grow new grass, so was not happy about that.
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I had power go out on a single wall in my kitchen but, no breaker in my panel was popped and every other outlet in house was working. The tech that showed up at my house was JR, after accessing the situation and checking every outlet in the house and outside we still couldn't find the source however, JR told me what he believed to be the problem and refused to leave until he figured it out and he did. He found the source of the problem and fixed it. My hero for the day. Thank you JR!!!!
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Lynch was contacted through our Home Warranty Company to come out, diagnose and repair. We had to wait a whole week in a 1/2 to even get an appointment with Lynch. The Tech J.R. came out and before he walked into the house he was demanding the service fee of $100. We paid him and then he came in and got to work after 1 1/2 hours of him doing God only knows what he let us know he would need more time and our Home Warranty company would let us know how to proceed in scheduling a new appointment. J.R. left our home leaving us with no answer on what was wrong. My husband tried calling the Lynch office and no one ever answered or even called him back to discuss the findings. The Home Warranty company reached out letting us know the claim was denied. How when we never ever had a diagnosis from J.R. So because of the lack of customer service and communication from both HWA and Lynch we cancelled our contract with HWA and will never use Lynch Electrical for anything. We called Hamilton and paid out of pocket and the tech diagnosed and repaired the faulty wire in 1 hour. So if you need a Electrician call Hamilton they were professional and got us taken care of in 1 day verses 1 1/2 weeks.
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Excellent communication and service for a switch repair. Called ahead of his arrival, showed up at the time he said and provided a quality electrical repair.
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JR and Seth did great work! We had issues with our electrical panel. They came out and replace it. Ivy coordinated with the power company and the inspectors and it went seamless! They are all so friendly and call back when they say that will! So professional! They were very particular and everything looks so wonderful at the panel!
JR came to our house to inspect the issue and was able to report back the problem. Luckily, we had a home warranty and Lynch worked with the company to coordinate a replacement of the panel since they don’t make the breakers any longer. We paid the warranty company fees before they came, and while we did have to pay a little for the panel, it was explained and collected up front.
It went so smooth, we asked them to quote another job while they were here! Thank you so much!!! We appreciate it!
Edit: JR came out again and put in an outlet for us! We appreciate his work and friendliness! Great job and thank you!!! -
My warranty didn’t cover the items, but Lynch went the extra mile to make sure my issue was resolved. Bob came out and fixed our outlets and replaced a broken circuit breaker. I really appreciate the great service and quick turnaround