Home Services reviews in Lee's Summit, Missouri

I hired a cleaning service for the first time ever, and Clean Heart Maids absolutely amazed me. Coming home to a sparkling, beautifully scented house was the best feeling. Every detail was thoughtfully taken care of. I’m already excited for our biweekly cleanings!

My house has never been so clean! Highly recommend them. The girls that came to my house were so nice and they were so detailed oriented. Nothing like having a super clean home.

Ashley has cleaned my apartment a number of times and I can’t say enough good things about her. Not only is she incredibly thorough and meticulous with her cleaning, she is also always so kind when she comes. Highly recommend!

Clean Heart Maids truly lives up to their name! Their team was prompt, professional, and incredibly thorough. Every room in my home felt refreshed and spotless—the attention to detail was outstanding. They didn’t just clean; they cared.

I especially appreciated their use of eco-friendly products and the respectful way they handled my space. Booking was easy, communication was clear, and the results were beyond expectations.

If you’re looking for a cleaning service that combines heart, hustle, and high standards, Clean Heart Maids is the one. Highly recommend!

My first time ever hiring a cleaning service for our house! I was blown away by how amazing Jeaneth, Natalie and Kimberly were. There attention to detail were amazing and they were so friendly and professional. Would 100% recommend clean heart maids!

Sadly, this is the second time we have used CHM and this experience was awful. We have a 1700 sq ft house: 3bed 2.5 bath. I would say our house is overall clean, we had actually cleaned the bathrooms the weekend before our service, and we don’t have places for Knick knacks. We were quoted $475 which seemed steep, but it was a deep clean so we understood.
The crew was running two hours late, which wasn’t a big deal so they showed up to our house at 3 PM. Because they were running behind I think CHM sent more help to get the job done. You could tell it was a very rushed job Because they couldn’t get out the door fast enough at 5 PM on the dot. We have carpet in the three bedrooms and LVP throughout the rest of the house and carpet on the stairs. My husband brought up that they were tracking mud up and down our stairs and they played our toddler whom we don’t let even have shoes on in the house for it. They didn’t address The mud they tracked in on the stairs, did an awful job with all of the stainless steel and I ended up cleaning it myself afterwards. I made a comment to the lead cleaner that it seemed unreasonable for them to call and ask for two more hours of cleaning time and for us to pay them when we were quoted for 75 for the entirety of the house. They sacrificed by not touching the basement or our stairs which you have to go up and down to even get into our house to the main level. So they cleaned the three bedrooms, two bathrooms, kitchen and living area and said that it was nine total hours of cleaning work between all of the people that were present. I have absolutely no idea how that could’ve been nine hours worth of work and how they would’ve filled that time with what was done. I will post pictures below of before and after and things that I found to be very disappointing. Included in the clean is even cleaning your blinds on your windows, which we don’t even have so there went a lot of time that would’ve otherwise been dedicated to that. When I called to talk about my disappointment, they were able to offer me a 10% discount which is honestly a slap in the face because there are so many influencer discounts out there for 10%.Our cleaning service was on January 27 and we didn’t get billed for the balance until March 10.
When I called to speak about my dissatisfaction with the service, I was told that the $475 is just a quote. But based on that logic and then quoting us for the entire house, I feel as though I should’ve only paid 2/3 of their quote if they’re only going to clean 2/3 of the house that they quoted.

What was so amazing was I watched the last person mop her way out of our house to this top of the stairs to then walk out the door. I point-blank said I don’t think our hallway was mopped at all and she said oh yeah we ran out of time and turned around and walked out. So they couldn’t even finish mopping the 10 feet of hallway that we had which is absolutely insane and that happened right in front of my face.

I normally wouldn’t be so picky, but all of it combined was just ridiculous. Even the top of my refrigerator I could see exactly where they wiped and didn’t even bother to extend their arm out to reach under the cabinet. It was very lazy work and you will see in the before and after Below the picture that looks good with the stainless steel.

Apparently, this cleaning company only does a good job for the influencers in Kansas City not the everyday day customer. I would never recommend them again.

I started using Clean Heart Maids when I moved to my new house over the summer and I have been so impressed by The quality of work and the amount of professionalism that the cleaners have and the organization in the communication from the office. Clean house day is one of my favorite days and I’m so Happy to have found Clean Heart Maids

I hired Clean Heart Maids to do a deep clean of our home for my husband and I. Drea and Lillian did a phenomenal job. The two of them got the whole house cleaned leaving the house smelling great and looking fantastic! I definitely plan to use Clean Heart Maids again for both maintenance cleans and any future deep cleans. Highly recommend!

We have been using Clean Heart Maids as our home cleaning service for the past four years and it has been the best decision (and investment!) we have made as a family. The Clean Heart Maids team has given me time back as a Mom to pour into other areas of my life that doesn't involve spending two hours on the weekend deep cleaning our home :) They are hands down the best cleaning service in Kansas City if you ever find yourself in need of a home clean!

With schoolwork and daily chores, it became hard to keep our large home consistently clean. After trying a few services, we chose Clean Heart Maids, and they’ve been reliable and done an excellent job every visit. We’re very happy with their work, and it’s given us more time to focus on other responsibilities. We highly recommend them.

⭐️⭐️⭐️⭐️ We’ve had positive experiences with this cleaning company. They do a great job on all the important areas like the oven + bathrooms and even leave little thoughtful touches like TP origami. 🥹

While we don’t always get the same recurring technician, they’re happy to try when requested. Since we’re a bit selective with strangers in our home, for that reason we give four stars. Personal preference, We really appreciate the effort and kindness when it happens!

And when our favorite tech does come out, it truly makes a difference. She’s genuine & personable, always checks if there’s anything else we want, and even shared a fun game rec on her way out this morning. Having that sense of familiarity and care really matters to us.

Thanks!

We finally decided that it was time to hire a cleaning service so we could spend more time as a family. We are very happy with the work that Clean Heart Maids did at our first deep clean service. I also added on our oven and was shocked at how sparkly new it looked. We look forward to the routine cleans in the future. We are very happy with their work and kindness.

I welcomed Clean Heart Maids into my home for the first time today. Have no idea why I waited so long. Their floor to ceiling deep clean was INCREDIBLE and I'm so glad to have them returning on a monthly basis. They're not cheap but you get what you pay for! I'm impressed. The women were so wonderful to work with and did an AMAZING job. Delayne, Katie, Haley P, and Ashley K - THANK YOU! I appreciate YOU so much. :-)

Team 7 did an excellent job as always. Thank you for scheduling them for me. Again time after time Team 7 demonstrates excellence.

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I love the way my house looks and smells. They are very customer oriented, VERY!!! Very Friendly. The owner is a really great person.

They answer calls immediately, set up and call the day before so you know when they will be there. Its so convenient and did I say the shine...Amazing!!!

I would highly..highly recommend The Cleaning Authority.

Super nice job by Cleaning Authority, Team 11. Very professional, friendly and respectful. It’s so wonderful to have a clean home without strenuous effort!

Amber and Team 11 consistently provide a high level of service . They aim to please and are easy to work with. Amber strives to please. Kudos to The Cleaning Authority’s Team 11! The Cleaning Authority has consistently provided a high level of service. They are true professionals at every level in the company. Communication between clients and management is excellent. We are very pleased with their services.

Prompt and professional service. I've had individuals clean my home before and this company is by far the best I've ever experienced. Thank you so much for you great attention to detail and hard work.

We have been on TCA’s bi-weekly clean service for about 10 months now and it has been amazing. Our home looks spectacular every time and it has been incredibly valuable. What their team of two can get done in a few hours would take me the whole weekend!

The team was thorough and systematic in approaching our house and stayed as long as it took to get the job done! Very respectful of our wishes to not use chemicals on countertops. I appreciated the friendly staff and ability to social distance while they were here. Definitely would recommend!

I have been using Cleaning Authority for years. Brian and crew have always gone above and beyond. My house always looks great. Everyone is super nice. Our 2 dogs love them too! Once we were selling our house and were out of town someone wanted a showing. We were able to arrange a last minute special clean to spiff up the house. And when we moved we arranged for them to clean the new house even while we were moving stuff in. They are the best!