Reviews of local pros in Lee's Summit, Missouri

I’ve wanted to go here for years after always hearing the commercials! They were so helpful and friendly and made our experience very pleasurable!!! Will definitely go back next time we need yard items!!!

Top quality product, and a very helpful and informative staff!

Service here is pretty good, and they can always give great advice on what will help improve your lawn. They have excellent seed blends, and the sod is typically good. Not a huge selection of landscape plants, though.

This is certainly my go-to place for the best local lawn and garden advice in the KC area. They have great programs to follow that really do make caring for your lawn or garden idiot proof. Everytime I go in I am greeted by friendly and extremely knowledgeable staff to help me make the best and most cost-advantageous choices.

Grass pad is always great. The staff is absolutely amazing and prices are way better than the box stores and the quality is top notch. Thanks for the help w the monster tree!

I had a couple questions about the best grass seed to use for my application. I thought I was at a good place to get some answers. I approached a lady behind the counter and after ignoring me for about 30 seconds she looked up and said I'm closed. I told her I just had a couple questions about grass seed if she didnt mind. She basically threw a facial fit and said what. I told her I would find someone else. I then approached a guy at the front of the store and asked him for help. He told me to follow him. We walked to the rear of the store where he got behind the counter and asked what my question was. I asked why he couldn't answer my question up front and he said he didn't want to get in trouble for answering questions up front. He then answered my questions and $375 later I was on my way. Yes, this will be my last visit. No, I don't appreciate playing thier games. Feldman's has good products and has always treated me with respect. I will buy my grass seed there from now on.

I get all of my yard products from grass pad ONLY!! No big box store products for me!! Staff is very friendly and very knowledgeable. I love the clinics they put on every year!! Keep up the great work!!

Love this place!!!! Marc and all the other staff are very knowledgeable about what they do. I had the only golf course quality yard all through the summer drought. reasonably priced and the price gets better the more you buy in bulk. Thank you and ready for another season with the Grass Pad Lees Summit!!

after i bought weed n feed i needed a seed sprayer. so i walk in and i was greeted with "what are you doing here?" as a former bartender im trying to remember when i ever would dare ask that. after i made way through their gestapo sales team they only had one seed sprayer for $200 ish. btw i share a property line with grasspad. they didnt just do this with a customer, they did it with a neighbor.

Grandson works there and 1st time buying at this location. Prices great and people helpful. The way they have organized outstanding. Just a good experience and will come back.

Always have the most knowledgeable and helpful employees. Went to pick up sod and fertilizer and had to wait for the sod to be delivered and when they truck arrived the gentleman unloading the skids brought one right to the back of the vehicle and loaded us right up. Best place to shop for all things needed for your yard and garden.

The Grass Pad has been a game-changer for me (and my yard). Their staff is extremely knowledgeable; they have had solutions to every issue I've brought them. All of their staff has been extremely friendly as well, and even on the busiest of days they have gotten me in and out quickly. Truly a great place to do business!

They are friendly and knowledgeable staff. They have a good Idiot Proof Program that I use every year. I like how they get you on their email list so you never miss when its time to buy the next step of their lawn program. Plus in their emails they have helpful knowledge about their products. They have some Saturday classes through out the year to help educate you about lawn care.

3 yrs ago, I decided to start using the "IDIOT PROOF" lawncare system on both my daughters yard and mine. we both got fungus, neither ever had it before. bought their expensive fungus fighter to stop it and that worked. next yr same thing. this years my daughter put the fungus fight down (a month ago) as they have added that to their pamphlets. I did not. Last weekend I put down step 3, as directed by dates they say, and this weekend BOTH my daughter and I have fungus again. we live on opposite sidea of town and none of our neighbors have fungus. they want me to believe it lives in the soil and it is just a coincidence yet neither of us had it until we started using the program and none of our neighbors have it. I walked my dogs past a hundred home and none have it. ironically when I was in their asking them why and having them tell me it is what it is, 2 more people cane in asking about fungus. amazing. they also tried to say it could be something else or a dog peeing in the yard. the dog must be able to jump fences, to pee if both front and back yard, as well as run across town to my daughter...all in the same week. needless to say, not using this program any more.

Customer service is not completely a lost art. Steve at the Lee's Summit store was very friendly, knowledgeable and helped the girlfriend for a good period of time, showing her flowers that would work with the design in her head. While I'm 200.00 broker, she's happy..And when she's happy (fill in the rest of the line)...Thanks Steve for a peaceful night. 😆

I've lived in Lee's Summit for ten years and absolutely couldn't say better things about the Lee's Summit location. Very knowledgeable staff, very polite and very attentive. Not to mention, the young employees I have encountered and who see me on a regular basis are very respectful and kind, always upbeat. I really enjoy coming to this location.

Great customer experience, incredibly knowledgeable staff. I'm putting down some macho mix, rennovator, and snowman this year -- excited to see the results.

I’ve come here for the last 2 years and got the kit multiple times. For some reason my number, name, address isn’t in the system, they lost all my points and have to create a new profile and start all over. Today I spent 394 dollars for the spring 10 set up. I get home to work on the yard and put the prevent down and I have NO grass seed. I call to verify that I bought it and Richard said yes and I should have it. He wants me to drive over there again, I said no as it’s pretty far for me. I say I would be in Wednesday I guess. Very disappointing when you spend so much and the order is wrong.

I've been doing business what's the Grass Pad for 5 years the products are excellent and the employees are very very knowledgeable and helpful. Wished I knew the gentleman's name that waited on me today he was working behind the counter back where they sell the grass seed. He sold me a couple of different kinds to blend together. Some other businesses need to send their employees over there and have them trained concerning customer service. If they were six stars that's what I would give them

This was an excellent experience. The staff was very knowledgeable and super friendly. We have been looking to purchase coco hull mulch. Grass pad is the only place in town that had any. They offered no contact loading.
Thank you grass pad for your professionalism knowledge and friendliness. Yes, I will highly recommend you to all my gardening friends

Great selection of flowers and reasonably priced. They were also able to give us some information on when to seed our lawn. I've heard good things about their grass seed. I hope it works for us 🤞