Plumbing reviews in Liberty, Missouri

Beautiful hardware! Great staff

Not impressed with Neenan company customer service. Representative was not willing to help. Will not return.

Nice people ,nice facility... highly recommend...

Wonderful staff, always friendly and are great at getting me taken care of quickly when I'm in a rush. Prices are wonderful and they are always on top of thing's when we forget to add something to our list.

Great store and great service!! Needed two replacement Delta faucet assemblies (originals were over 17 years old) as well as two seats and springs. Went to both Home Depot, where I waited for almost half an hour for assistance, as well as Lowes. The associates at both stores weren't very helpful and weren't even sure if what they found would even fit. I googled 'plumbing supplies' in Liberty and saw Neenan's website so I went up there. Ren waited on me as soon as I walked in. She looked closely at my old parts, looked up the replacements, but unfortunately the store was out of stock. Less than an hour later she called me back explaining she had kept looking and had found the correct parts; they were just in the wrong area of the store. Ren went the extra mile to help me solve my leaking faucet. She was very courteous, friendly, and provided outstanding customer service. And Neenan's replacement parts were much cheaper than either Home Depot or Lowes. I had the parts installed in about 15 minutes and my faucets work perfectly. Ren knows her stuff; she is an definite asset to the company!! I highly recommend Neenan's for all your plumbing needs.

Ren, at the Neenan Liberty location, WAS SO HELPFUL!!!! One of 5 Kohler Flush Mates systems stopped working and with a house full of 5 people, you need all of the bathrooms working as you can!!! I arrived wet with sweat and pouring down rain, and Ren greeting me with a smile and offered help. My plumber told me that I only need a little hexagon thing and it was an easy fix. Luckily, I took pictures of the unit (because I am NOT a plumber, handy or like to tinker, I sell REAL estate and deal in customer service). Ren took her time with me to research, find the correct piece and help me navigate thru a very frustrating situation. She did NOT have to help me but took the very best care of me and asked me to call her back with questions. I highly recommend Neenan off of Plumbers Way/Church Road in Liberty!!! Thank you, Ren!!!

There dummys

Great company great workers👍

Always friendly and willing to help
Steve-o cc

The staff working here are friendly and very helpful. They even perform carryouts.

Very knowledgeable and professional! Always willing to give a helping hand with expertise!

The Liberty store is my go to location. Always helpful and can help me get everything I need

Awesome location has all the parts you could need and very helpful staff.

Great place with all the plumbing parts you can imagine. Very helpful!

I've lived in the Liberty area for 20 years, and didn't know this place existed. Very knowledgeable. Had the part I needed, when no one else did. Will be my plumbing "go to" in the future

Always has the parts for my plumbing needs! Cam and Isaac are my go to!

Cam and Isaac are always so cheerful and such a joy to work with. We always appreciate their great service here at RoyalTee Plumbing.

Truly a great location that meets the needs of any plumber / contractor. The guys here do a great job or maintaining a clean location and insuring that things stay stocked. Would highly recommend this location to anyone!!

Samuel was fantastic. I reached out to Rapid Commercial Plumbing for a sewer pipe inspection. Samuel handled the inspection quickly and clearly showed me that my pipes were in great condition. He was polite, knew a lot about plumbing, and took the time to explain everything so I understood. I asked about a few extra repairs another plumber had suggested, but Samuel was honest and explained I didn’t need them—he could have easily just taken my money, but he didn’t. Thanks to his honesty, I saved a lot of money. I’ll definitely call again for any plumbing work in the future.

We noticed water dripping through the ceiling late one evening. Our house is pretty new, so having a leak in the ceiling was a big surprise. I called Rapid Commercial Plumbing and was quickly connected with a very helpful person who took my details and said the emergency team would be in touch. Soon after, I got a call from Erick, who confirmed I made the right decision to shut off the water and let me know a plumber would be at my house the next morning between 9 and 11am. He was extremely kind and helpful. The technician, Samuel, arrived exactly at 9AM. He immediately got started trying to find where the leak was coming from, though it wasn’t obvious at first. He ran several tests, but nothing showed up. Samuel offered the option to cut a small hole in the ceiling to try and track down the leak from below, and explained that they don’t do this unless it’s really needed. He also said I could wait a few days and keep an eye on things if I preferred. Since I wanted to rule everything out, I agreed to go ahead. Samuel carefully made a small access hole, but we still couldn’t see any signs of water. I paid for the service, and I couldn’t have been more pleased with how Samuel handled everything. I would definitely recommend them to anyone who needs plumbing help. Samuel also took the time to tell me about their maintenance plans for water heaters and plumbing, and I signed up for one right away. Having had several homes and water heaters, I know that yearly maintenance really helps extend the life of these appliances. After watching the area for a few days, I’m happy to report there are no more leaks and everything is dry. I guess “mystery water” is now part of my plumbing vocabulary! Later on, we finally figured out the cause: if the water isn’t turned completely off, it runs back onto the faucet and drips down through a hole in the counter. There was really no way for the plumber to find this out at the time. We’re still very happy with the service!

erick was very responsive and knowledgeable when we talked before the plumbing work. he answered all my questions quickly, gave a fair quote, and let me know how to get any paperwork my building needed. when it was time to do the job, erick and jonah brought all the right tools, talked clearly with my building management, kept me in the loop about important choices, and cleaned up all the mess and old parts. after finishing, they made sure i checked everything and answered any follow-up questions i had. it's hard to find reliable plumbers who do quality work, but these guys really stand out. the work included changing the kitchen and bathroom faucets, updating the bathroom sink plumbing, clearing the tub drain, and installing a new tub spout.