Plumbing reviews in Pleasant Valley, Missouri

Talked to Jasen on 4/15/25 and set an appointment for 4/18/25 @8am. I took off a half-day of work to be here. He took all my pertinent info such as email, phone, address, etc. and said he'd see me on 4/18/25 @8AM. NO SHOW!!! How unprofessional!! Never a phone call, text or email stating why he wasn't coming as I know things happen. This was beyond rude and very unprofessional.

Unfortunately, we did not have a great experience with RoyalTee Plumbing. Two technicians came out to remove our hot water heater. While they were in the basement working, they heard our sump pump running routinely. Despite me explaining that this was normal and not a concern, one technician decided to “check it out”. They completed their work on the hot water heater and left.
The next morning, we discovered our basement was flooded. I immediately called the owner of RoyalTee, Jasen, who sent a technician to inspect the situation. It turned out the sump pump had been unplugged, which caused the flooding. Once it was plugged back in, everything worked normally again.
Initially, RoyalTee accepted responsibility and arranged for a drying service to come out. However, the floors and walls remained wet for four days, leading to mold growth. When I contacted RoyalTee about the damages—over $7,000 for the floors, walls, and furniture—they refused to take responsibility and suggested I file a claim to my homeowner’s insurance instead. They denied making any mistakes, but it’s hard to believe that a sump pump that had functioned perfectly for the seven years we've owned it just happened to unplug itself right after their technician inspected it. The technician admitted to tampering with it, and since then, the sump pump has worked fine.
I don't usually write negative reviews; in fact, this is probably the first one I've ever submitted publicly. However, I feel it's important for others to be aware of the owner's lack of accountability before deciding to use their services.

I recently had the pleasure of working with RoyalTee Plumbing for a tankless water heater installation, and I couldn't be more impressed with their service! From the initial contact, they responded quickly and professionally, setting the standard for exceptional customer service. The team arrived promptly, diagnosed the situation with expert precision, and provided clear explanations of the necessary steps. The installation itself was seamless, with attention to detail and respect for my home. I highly recommend RoyalTee Plumbing for anyone in need of reliable, top-notch plumbing services!

RoyalTee Plumbing was out to my house within two days of calling for an appointment. Jason H. and his apprentice, who were both professional and pleasant, perforned the repair perfectly. Pricing was very reasonable... totally recommend!

Great business to work with. Quick to respond, sent a plumber up to fix a leak and install a new faucet ASAP. Got everything installed, questions answered, and paid for in under an hour. Would highly recommend!

From my initial call for service to the moment the tech left my home, the service was top tier! The technician was friendly, clean, and efficient. Definitely will only use Royal Tee plumbing

I contacted Royaltee Plumbing based on a recommendation from a friend/neighbor, and I'm glad I did. They were able to schedule me quickly, and Jasen was able to fix the situation very efficiently. When I thought there might be more problem a few days later, they were able to schedule me even more quickly and resolved that issue just as fast. I'm very happy to have hired them for my plumbing needs and also happy to have found a plumbing service that I can count on and trust. Thank you Jasen!

We called them over the weekend, they called back first thing Monday AM and came out Monday afternoon. Great service. Good job. Replaced water pressure regulator.

We’ve used Royal Tee Plumbing on two separate occasions now and they’ve been great both times! They came quickly both times, got our problems fixed quickly, and cleaned up the space before the left.
They were reasonably priced and super nice.
We would definitely recommend them and we will use them again for any plumbing issues!!

Brad & Rylie from Royal Tee Plumbing were worked very accurately and in a timely manner to fix several plumbing issues. They were considerate & pleasant. We are very happy with their service. Thank you.

We had been having trouble getting our washing machine to drain properly for quite some time. We had someone out several times, but it never seemed to get cleared. Chris and his co worker came and were very professional and respectful the entire time they were here. They managed to get it to drain appropriately! We will highly recommend RoyalTee to anyone who asks!

Brad did a great job. I liked that he took his time and came up with a plan before he dove right in. Highly recommend

I was having sewer drain problems and had never called a plumber before. I saw RoyalTee around town and saw some positive reviews on Facebook so I choose them and am very thankful I did. They were very honest and professional and hired them to fix the original problem as well as another issue I was having in my second bathroom. I highly recommend this business. Thank you so much RoyalTee!! Very good experience.

I recently had the pleasure of working with Jasen and his team for plumbing issues at my aunt's home. They arrived within an hour of my call and worked quickly and efficiently to resolve the problems. When an unexpected issue arose, they promptly called for backup to ensure everything was handled correctly. As a local realtor, I truly appreciate their professionalism and dedication. Jasen will definitely be my preferred vendor from now on. Thank you for your outstanding service!

Great company for your repairs. From secretary setting up appointment to repairmen on time with great work on my water leak in the meter hole, great all around job. Fair prices would recommend for all your repairs. Thanks, guys!

Had the Team out to install a recirculating pump on my electric water heater in May of 2025. Leadership team behind the scenes was communicative in discussing a quote for the work and scheduling was a breeze.

Team performing the work communicated prior to arrival, was patient / prompt, respectful of our home, and answered all my questions. Team really seemed like they cared about the job they were performing; they have pride in their work and it shows. RoyalTee even fixed a pipe connection issue (valve installed was the wrong size to connect to my dishwasher hose) from previous work no questions asked; DO BUSINESS WITH THEM WITH CONFIDENCE!

RoyalTee has helped us out twice now. Both times they have been very prompt, respectful, and professional. They truly care about their customers and this second time, I knew I didn’t want anyone other than them doing the work. They don’t price gouge like many of their competitors and are super understanding people. Hands down our go to for any plumbing needs.

Found a leak in the basement the night before leaving for 5 am flight for vacation. Called RoyalTee and they were there within an hour on a Sunday night and got it fixed! The other company I called texted back Monday afternoon!

RoyalTee did a superb job at a reasonable price. They send you an alert when they are on their way, and they include a photo of the technician coming. The team wore company uniforms, so you can be confident of who they are. They were pleasant, courteous and efficient. When they were finished, they not only cleaned up, but they scrubbed the floor. I highly recommend RoyalTee Plumbing.

10/10 Chris and Jasen were kind, professional and determined to provide 100% satisfaction. Provided some needed education along the way. Highly recommend.

This company is easy to schedule with, they are always fair, and the work is always done with expertise. 10/10