Constraction reviews in Raytown, Missouri

We needed these guys to come bust up some concrete so we could install our own drain tile. They sent a team out that did the job very quick.

I would say the price was a little steep but we were in a hurry and they were the ones who could get it done the fastest so can't really knock them.

The communication was hit or miss sometimes. Could not get a hold of the guy they sent out but he seemed like a busy man so.

Just have to remember this is a buisness and they will try to sell you things you might not necessarily need. Just make sure before you do foundation work pay like $400 to hire an independent structural engineer to evaluate your issue. The little bit of money on them could save you getting ripped off.

Overall if you know what you need and this company does the work they have a good reputation.

Patrick was our sales rep/estimator. It was great that he had been with Olshan actually installing the product because it was so easy for him to explain the work that needed to be done.
Gabriel was the team supervisor. He was very easy to work with and gave me a lot of confidence that his team was up to doing everything they could to lift and stabilize our foundation as Patrick explained. He introduced me to Gerardo, Edgar, Enrique and Leonardo and they all put in a lot of hard work to get all of our piers installed. They also cleaned up our basement really well.

Thanks to Gabriel,Gerardo,Noe,Alexis,Candelario
I have wonderful explanations and showing how to work on it.
I have neighbor work their foundation with other company same day , I being checking between them and mine.
Gabriel’s team they work solid,clean and friendly, they make sure they do the right job.check back and forth
I have 7 companies to choose, I do all the research on each company,I’m glad I choose “Olshan”, I like the Cable Lock that the Olshan use for my foundation.
Thanks Olshan,thanks Gabriel’s team.
You guys have good heart, God bless you.

Olshan did a thorough job from start to finish. We live in North Kansas City, MO. Patrick, who provided us with the initial estimate, followed through with all the details. Gabriel, the lead for the crew ( included Gerardo, Edgar, Enrique and Leonardo) who actually did the entire project, was incredibly professional and very thorough with his continued communication throughout the project. We were very pleased with the work conducted and truly appreciated the complete cleanup of the mess that had been created digging (16), 3x3 holes in our basement foundation. They had to lift our home 2" on one corner of the house, and 1" on the opposite corner. We own a very large, older ranch home. They will also be back one year from the initial project to remeasure everything to make certain that the work completed in 2025 would be secure. I requested this follow-up visit with them and they obliged immediately.

After gathering multiple quotes from many different businesses, I felt very comfortable and confident in choosing Olshan. My specialist Jacob was honest and very helpful, explaining to me all of my options and what would be the best recommendation. I did not once feel like I was being over sold to for things I did not need. I chose to have two sump pumps installed and new supports. Other companies wanted to sell me everything they offered with scare tactics, or very little for almost the same price.

When the team arrived they were friendly and professional. Gabriel, the supervisor, made sure to check in frequently letting me know how things were progressing. The entire team was great: Geraldo, Leo, Trujillo, Candelario, and Enrique. They kept the yard in good repair and cleaned up after themselves thoroughly.

My husband called Olshan Kansas City for a bid for cracks in our basement foundation. Matt was thorough and professional, and we went with him instead of getting more bids. The crew was able to come several days before their initial scheduled date, which was great. Jacob, Jose, Carlos, and Isaac repaired the cracks as I had discussed with Matt. They were careful about tracking in dirt, cleaned up when done, and went over the repairs that were made. We are happy with the service that Olshan Foundation Solutions gave.

I had a great experience with the company salesman Clint and the crew Gerardo , Odilio , Leonardo , Trujillo , and Cordero as well as with there Supervisor Gabriel. From the time they arrived till the time they left the men were constantly working i don't believe i have seen a harder working team. They dug the holes raised the building supported the building foundation and back field the holes. They cleaned the work aera and left it in great condition. Extremally happy with the work this team performed. And all this as the crew came from Raytown Mo to Wichita Ks.

We needed our front concrete sidewalk lifted as it had settled around 6 inches away from the front steps and porch. All of the companies from which we received estimates recommended polymer lifting as it is unmatched in its durability and longevity. Ultimately we decided to go with Olshan as they were the lowest cost option while still being knowledgeable, experienced, and professional. For those of you also looking to have concrete lifting done, be aware that all companies using polymer have a minimum volume of product they have to consume per job. It is an excellent product but there is a minimum cost per job solely due to the nature of the product.

Fast forward to the day of installation. Martin, Antonio, Gorge, Carlos, and Estiven showed up to my house early and were extremely professional and polite as they walked me through the process and prepared to begin work. I was absolutely blown away by the quality of work. Not only did the sidewalk get lifted back into place, but they filled all of the voids in my front porch and grouted the old crack where the sidewalk had separated from the front porch. It looks as good as new again. A little bit of dirt over the polymer that is showing and you'll never be able to tell! Incredible craftsmanship. Thanks so much Martin and Olshan!

Jeff Wolfe came out to inspect our property and give us an estimate. After a thorough inspection and review, Jeff told us the issues we were noticing did not require intervention at this time. Jeff was forthcoming, honest and sincerely knew his job. We have no way of knowing if we needed foundation repair or not. He could’ve told us we did and sold us whatever but he was honest and explained everything in layman’s terms. In my opinion, Olshan is a quality company and employs qualified professionals to represent them. Olshan goes to the front of the line! Not many companies and salesman in this day and age are this forthcoming and honest. Recommend without reservation. G Stevens

Martin and his crew did a great job lifting my driveway. They were professional and courteous, very easy to work with.

Nick-Mario-Reynaldo-Gonzalo-Carloss were an exceptional crew. came in got the work done quick, were respectful and cleaned up after the job! Jamie has been a great receptions handling all my calls and payments and kudos to Jacob and Armando for dealing with me when i was not quite the easiest customer to deal with. All in all a great company. superior customer service-quality products- and superb team coordination.

We were very satisfied with the work they did for us. We are in the Belton, MO area and had to have 5 piers, both inside and outside, installed in the front of our house. Made me nervous having to dig up the bedroom floor! But by the time Gabriel and his team(Leo, Gerardo,Trujillo and Candelarro) finished up, it was unbelievable! They were clean, respectful and kept us well informed start to finish. They definitely know what they're doing. Would absolutely refer them to friends and neighbors.

After having multiple foundation repair companies come out and look at our foundation we ended up choosing Olshan and their water lock plus technology. Martin, Idnquel, Carlos, Gorge, and Leo did a great job on the project. They were respectful, provided very high quality work, and were efficient. The job site was very clean after they finished as well. I highly recommend Olshan and their crew!

I do not recommend doing business with this company. You can check out the included photos to get an idea of what you can expect from a standard Olshan drainage solution installation and decide for yourself if this is a job you would pay $7500 for. I expect no resolution from this business. I am writing this review because while this is frustrating for me, for elderly or disabled people on fixed incomes this kind of situation could potentially be devastating.

I had Olshan out on May 30th to install a drainage system, bury 5 downspouts, and poly-level a portion of my driveway and a concrete walkway.

- At no point was I notified that there were any issues/changes during the installation until they had already packed up to leave at the end of the day and everything was done. I was then informed by the man in charge of the crew that they ran out of materials and were only able to bury 4/5 downspouts. The leader of the crew was unable to answer my questions due to a language barrier, and told me to contact the office.

- I was sold different equipment than what was installed. The salesman led me to believe I was purchasing exclusive low-profile drainage basins similar to those featured in their ads and the product brochure I was given. What they installed on May 30th were giant mosquito bucket basins. They also did not install standard NDS pop-up's at the end of any of the drains as I was told. They installed what appear to actually be 4 inch catch drains with random holes sawzalled into them. None of the basins or drains were installed with gravel sinks, just thrown into holes at odd angles.

- All of the catch basins and the downspouts were installed lower than the drains they connected to. They were full of putrid, stagnant mosquito water at all times because they could not drain and even tiny amounts of rain caused water to pour from my gutters and the catch basins and downspout drains to flood. This caused erosion to the soil around them, and the mosquitos were so bad we could no longer hang out in our yard. No amount of dunks in the basins helped.

- while the crew was working and using an extension cord in my garage, they somehow overloaded the circuits which fried my garage door opener.

- While digging a trench for one of the downspouts they cut the electric line to my shed.

When I attempted to address these concerns with my salesman, he ghosted me. I was able to get in touch with the office manager at Olshan and they scheduled a production manager to come visit and review the work that was done on June 10th. The production manager agreed with my concerns and told me he would be submitting a report and would get back to me with a solution.

The solution proposed consisted of re-working the installed materials (that are not what I purchased, and not the right product for my situation) to see if they could possibly make it work. I am not interested in getting into an endless service call situation, and based on all of the other red flags, I did not trust having Olshan back at my home to "fix" anything. I requested a refund and offered to let them take the materials if they wanted them. What I received in return was an angry phone call from the general manager, Aaron Goucher, where he yelled at me and my husband for daring to request a refund and was generally threatening and unpleasant. He also refused to acknowledge the damage to my garage and shed and the substandard work done by his crew.

I have since restored my house on my own. I came out of my own pocket to fix the garage and shed, restore the above-ground downspouts, and remove all of the materials Olshan installed. The mosquitos are gone, my gutters work properly, and my yard is no longer a swampy mess.

I think these franchise foundation company salesmen are selling snake oil for top dollar, then sending out untrained and underpaid laborers to do shoddy, negligent work. I am fortunate that this issue was fixable (for me) and I feel deeply for the folks who have had their homes and wellbeing compromised.

We had Polyjacking done. Matt, that gave us the estimate was explained everything great and was very down to earth. Martin, Raul Bello, Carlos Saldarriasu, and Rico Aguirre did a fantastic job and were friendly. The pricing exceeded my needs. I would have liked to have had confirmation the day of the job. LOVE the 5 year warranty and that it is transferable.

Martin Rigoberto, Raul Bello, and Carlos Saldarringa did a fantastic job when they came to poly lift our garage floor. They were very nice and informative about what they were doing each step of the process. They swept and cleaned once they were done (even when we said they didn’t have to). 100% recommend and will definitely use again if we need them for other work. Thanks guys!

We called a few businesses to find out what could be done with our cracked basement, so we did not have to worry about it every time it rained. Matt Neal was able to get here to look at it in a short time. Matt gave us options that could be done. Matt was very confident that once the option we chose, wall shield and sump pump, was complete, we would have no issues. We called Matt a couple of extra times with questions and he was more than willing to answer them.

We live in Topeka, Ks, and on the scheduled day, Nick was on time with his crew of Mario, Brandon, Gonzalo, Reynoldo, and Carlos S. All of them were very hard-working, respectable, courteous and kind. They all knew their job proficiently. We never heard Nick having to tell them what to do. They kept the area neat as they worked. They put plastic down the stairs and covered items in the basement near the work area to not get dust on them. After completion, the site was swept and everything picked up.

We would recommend Olsan’s to anyone needing basement work, and for them to request Matt and Nick’s crew.

Martin Bello, Idquel Gonzalez, Carlo Ruiz, and Gorge Muteo did an amazing job today lifting my driveway that had over a 3 inch drop. They were very professional, a real eye for detail, it's like it never dropped at all.

I was totally amazed by the crew today they started yesterday but they got so much work done in so little time Curtis and his crew did amazing they stayed late both days to get exceptional work done but Isaac , Carlos, Jose , and Fargo were great they spoke to me about what they were doing and they all were sweating bullets from working so hard the manager cutis seemed to be giving them a hard time but they didn't let it get to them I mean they just kept working hard. The work ethic that his crew showed was amazing ! I called in to pay and spoke with the most pleasant young lady named Shelby she explained my payment option's if I would get extra fees, and she also told me about leaving a review, she made my experience even better most places have horrible attitudes but she didn't get mad at my question's and had the best customer service I'd ever seen ! Olshan is a great company and I'd definitely recommend them to my friends!

Olshan came today to raise and stabilize our two setteled stoops at our public works office building. They did a great job! Their supervisor, Noe, kept me informed and communicated well all of the aspects of the job. The rest of the crew, Idaquel Gonzales, Jaivon Taiver, Jonathan Sanchez, Jorge Chirinos, and Alexis Mejia, worked hard, efficiently, and cleaned up the site when they completed the work. A very satisfied customer!!

Melissa came to look at my concerns. She was punctual, thorough and incredibly personable. She went over every option available to me in an attempt to make my repairs affordable. I'm completely ignorant regarding cost but knew it wouldn't be cheap. Melissa went through every option with me. There was no hard sell. Just a dedicated individual wanting to do right by a customer. I appreciated her and felt confident hiring her company. I'm updating my review. The work has been completed. Archie, Tony, Jorge, Javion and Juan were wonderful. They hand dug for 13 supports. All plants were removed with a root ball and replanted when they had completed the work. Portions of my porch and driveway had to be removed. Both were patched. Incredibly, all excess dirt and debris was removed which including sweeping and hosing down access areas. I was truly impressed by all of the workers. One day in and a door that had to be propped open no longer needs the prop. I'm excited to see what happens in the next six months.