Constraction reviews in Springfield, Missouri

I had a really great experience with Anchor Point Roofing. They installed vinyl siding and window flashing on my home. Logan communicated with me every step of the way, making sure I was kept up to speed on the process from material ordering to completion. And the job was completed promptly! The place looks amazing. I’d recommend this company to anyone looking for basically any exterior repair project.

I contacted Anchor Point Roofing to get an estimate for my mother's roof damage so we could compare multiple roofing companies before making a decision. Duane came out to inspect the property, but once he learned that we had not yet contacted our insurance company or spoken with an adjuster, the interaction became very frustrating.

While he repeatedly told us that we should contact insurance first and that an estimate was not necessary at this stage, he refused to provide any meaningful information about his services, pricing approach, or how his company handles insurance claims. As first-time homeowners dealing with this process, we were simply trying to gather information and understand our options.

Instead of helping educate us or guiding us through the next steps, Duane came across as rude, combative, and dismissive whenever we asked questions or requested an estimate. We weren't asking for anything unreasonable—we just wanted enough information to compare Anchor Point Roofing with two other roofing companies we have scheduled to meet with.

A little patience and professionalism would have gone a long way. Unfortunately, this experience left us with no confidence in moving forward with this company.

Update: After posting this 1 star review, Logan, one of the owners, personally reached out to apologize for my experience. He took the time to walk me through the roofing and insurance claims process in a much more helpful and professional manner, answered my questions, and provided an emailed proposal that I can use to compare with other roofing companies when the time comes to move forward with the project.

I appreciate Logan's willingness to address my concerns and make an effort to correct the situation. While my initial experience with the company was frustrating, his follow-up demonstrated a level of customer service and accountability that deserves recognition. Only due to this, bringing to 3 star.

Logan and his team did an amazing job on our roof and siding. They did roof fist and it was 40° outside when they did it and then they came back to do siding after the big snow we had. They knew we needed the work so soon and not even the weather got in their way. I would highly recommend them to anyone!

Unexpected water damage led to us replacing all of our oak/carpeted flooring with LVP, painting every interior wall, and painting bathroom and kitchen cabinets. Since we were going to have to vacate the house, we went ahead and remodeled the master bath with new vanities, added a new (tiled) walk-in shower with rain head, a new closet, new toilets, and more. Brant Griffin led the project with honesty, transparency, and creative solutions to some atypical project challenges. He brought a skilled team out to do the work including Rob and Mark, both of whom were multitalented craftsmen at their respective jobs. They came in exactly on budget, and handled our mid-project addendums with brilliant solutions including the now famous “Griffin Arches.” The work turned out better than we could have asked. They were patient when we changed our minds on design decisions, and frankly just the nicest, most honest folks you can work with. There were no unexpected contractor surprises or up-charges not initiated by us. Having major repair/renovations/remodeling done on your home is invasive, no matter who does it. Make sure you choose people you can trust, who genuinely care that they get the project done on budget, as expediently as possible, with the kind of transparency and positive attitudes we experienced with Service Master.

Very fast and efficient. Highly recommend.

After contacting my insurance company with my water problem, Pam and her remediation crew were here within a couple of hours. They quickly prepared my kitchen/panty to attempt to dry out the flooring. They continuously checked in on us for our needs. I am very happy ServiceMaster DSI was suggested by my insurance company. Now am working with the construction side of the company. I would recommend to family and friends.

Servicemaster vacuumed up the standing water in our finished basement, moved furniture and left fans and dehumidifiers until it was completely dry. Took 3 days and they were efficient and knowledgeable. We are very pleased.

Excellent people

Amazing company!!!

Professional, Prompt, and do great work

Overall very satisfied with work and professional service.

Quick a professional, very detail oriented.

Excellent Company Friendly Knowledgeable Helpful Staff Top to Bottom!! Great Health & Safety Precautions!!

They came out within 20 minutes of calling and were extraordinarily helpful and professional with our situation!

Very informative and knowledgeable on black toxic mold and black mold! They stated absolutely. Do Not Take Any Belongings!

Justin was a true pro in taking care of our project! Couldn’t have gone better. Highly recommend Service Master!

We had some water damage and we called Service Master to clean it all up. Our insurance paid them what we think was a fair price and they did an amazing job. They were extremely polite, professional and tidy.

We had an upstairs bathroom spring a leak. A closet on the lower floor was flooded. ServiceMaster got involved and got us cleaned up and dried out. They were fast very efficient and very professional. We would certainly call on them again if needed

This direct company, I do not have too big of an issue with... I guess? Early this year there was a winter storm that caused the neighbors tree to fall on our fence.They came out in February to access the damage. At first we were told they were very busy due to the ice/snow and would have to wait a bit. We were okay with that but the biggest issue was with our dogs being able to get out so we needed it done sooner than later. We got a call last week stating they would be here this week to put it up. They are supposed to call to give a heads up first so we can remove the vines as requested and make sure our dogs are put up. Still have not heard anything. I say I only partially blame this company because it appears the company they sub contracted the fence work to, is giving them the run around. Either way, nobody taking ownership, no updates, no heads up. I give a 3 star now , only because the job is not done.. or started yet and I will update upon completion. Disappointing .

ABSOLUTELY AWESOME! Blake, and his crew, were at my house within 30 minutes from my call. They were so professional, and productive, with some of the BEST customer service. I would HIGHLY, recommend Service Master for all your service needs.

Had an unfortunate power outage while on vacation and came home to all the food in our fridge and freezers spoiled which left an awful smell in our house and stained kitchen/garage floors. I called ServiceMaster on Monday afternoon and the tech that I worked with squeezed me in first thing Tuesday morning to get me a quote and they were cleaning my house by Thursday morning. They got rid of the smell in the house and restored our floors to how they looked before we left on vacation. The tech I worked with was very quick to respond to any and all questions I had and was very professional in all emails that he sent by addressing me as "Mr. Pierce". I would highly recommend ServiceMaster to anyone that I know!