Reviews of local pros in Springfield, Missouri

Dan proved to have old fashioned values in that he puts the problems and concerns of his customers first. We called Dan late on Monday with an AC problem. He arrived the next day and found that we needed a new fan motor. He had it for us the next day and arrived earlier than he stated to get it installed. He followed up on everything he said he would do; gave us great professional service; his prices were more than fair and reasonable. We will certainly use Dan's services should the need arise in the future and Highly recommend him to anyone who may need heating and/or Air conditioning services.

Dan is honest, and very reasonably priced. His crew did a great job on my ac and furnace replacement. They were also willing to come out on short notice to resolve an issue with the furnace that turned out to be due to an issue that was not their fault. Very impressed with these guys.

I do not write negative reviews generally but feel a past circumstance is important to mention. After paying over $1,200 for parts and labor, the furnace this business repaired stopped working within 48 hours. Initially, Dan inspected the furnace and said that only one part needed replaced, so I paid >$700 for that as he requested. When the furnace again failed less than 2 days later, I called him back, and was told by Dan to then purchase an additional part, and to alert him once I had the part, and he promised once I did that he would install it. I did as I was asked, and informed him once I had the part later that day. After struggling to get replies or calls back for 2 days with an impending ice storm, I asked Dan to just let me know if he could not come install it so I could find someone else before the storm. He said *not* to call anyone else, that he would come install the part he told me to buy. He then tried to send me text instructions to make the repair by myself, which is extremely dangerous for the lay person with a gas furnace. After no further response from him for another day, he finally told me to call someone else to replace the part he asked me to buy because he was too booked, and this was less than 8 hours before the ice storm was to start.

I had to pay exorbitant additional emergency fees for someone else to come on such short notice, and when they did, they showed me that an entirely different part of the furnace was rusted through and the furnace itself was completely unsafe to use with extremely high CO2 escaping, making my home dangerous to even be inside. I told Dan about this, and he would not refund or buy back the part he told me to purchase, nor would he refund the other brand new part he had told me was the issue and installed just 3 days before. With the ice storm coming, the other company could not replace the entire furnace for several days and the house had no heat in negative temperatures for over a week, followed by almost $10,000 for a new unit and installation.

I was completely compliant with Dan's recommendations and trusted him after he replaced my AC in the past. I did not try and get cheaper repair or try to patch or band-aid my furnace - I trusted his assessment and what he told me to do, and spent whatever money he told me was necessary. I was absolutely disappointed that a return customer who had given him glowing reviews in the past would be treated this way. It would have been great to use the money he kept on the new furnace system that was needed all along.

Being booked is one thing, but not being thorough and failing to communicate after giving a customer instructions and telling them to make purchases on your word, is another. Please choose another heating and cooling company.

Dan has been my heating and air conditioning guy for years now. He is honest, timely and reliable! His prices are also very competitive. I have always been very happy with his services and would recommend him to everyone!

They did a great job on tuning up my HVAC unit

Very good

Great service, very professional.

Excellent professional and timely thank you

Outstanding service went above and beyound

Knowledgeable, reasonable, friendly

SKILLED, PROFESSIONAL & DEPENDABLE. EXCELLENT SERVICE.

Love Bill! Always fits us in an emergency

The tech was very knowledgeable and efficient. He was very patient.

We have always been very pleased with the service we have received from Aire Connection.

the service was quick and professional

Bill Maxwell and his assistant were on time, got to work immediately, diagnosed the problem quickly, and did the repairs in record time.

I had a great experience and will be using Aire Connections for any future needs

Bill provides timely excellent service. I highly recommend him.

Our problem was fixed and we were very satisfied. Thanks Bill!

Had an ancient furnace replaced & central air put in & am very happy with the job they did! Would recommend this company to anyone.

Bill was friendly and did quality work installing a duct fan to help cool our office.