Reviews of local pros in Springfield, Missouri

Thanks to Rory Kreuger for the quick response to our furnace issues on the coldest day of the season!! He not only fixed our furnace quickly but was very knowledgeable and had a great personality!! Would recommend them for any HVAC needs! Quick and affordable!

I have waited for a year to get through the warranty period before posting my review. I couldn't be happier with the service and equipment in my home. Krueger put in a geothermal unit and Vladimir has serviced it regularly. He is professional and careful with my home. There couldn't be a better technician. Pam is always ready to help and Mindy promptly responds to my requests. Recently I had a faulty damper. Mindy quickly scheduled a serice call and Vladimir replaced it on warranty and took time to explain what the problem had been. I highly recommend them to anyone considering geothermal.

Josh Price was very professional and very polite both times he has been to my home. He came in December because we had no heat and today because we had no ac. He stayed and made sure the system was working properly and l really appreciate it. I have 4 dogs and one is obsest and 15 years old. The heat was really hard on them.
When l called to make an appt. The lady
on the phone was very polite and helpful and l really appreciated her fitting us in today because our house inside was 90 degrees. It had been running between 88 and 90 degrees since the day before.
I referred my mom Roxie Starnes to your co. and Kathy Huss and Kathy had a new system put in. I really appreciate everything and I am thankful Tyler Walker told me about your company. He use to work for you and always has nice things to say about the company

Very professional company. They installed my home geo thermal system and continue periodic maintenance. I love my geo system and would recommend it and Krueger to anyone looking for this type of service. I also use them for my work heat and air systems. They are always responsive to my calls.

Joshua Cearly got us through a really tough spot when our AC unit malfunctioned recently. He was prompt and professional and went beyond the call of duty to help. We were very pleased with his work.

To my knowledge, we've used Krueger twice; once to fix an issue with the air conditioning unit that a different company had caused/failed to fix, and now to fix an issue with our water heater. Both times Krueger quickly fixed the problem, with no real repeats. While I can't remember the name of the first Krueger repairman, he was amazing. Ryan H. was our second repairman for the water heater, and he was fantastic: very flexible (even willing to wait on me while I was out of the house for an hour or two), took his time to make sure the job got done right, and had a pleasant, friendly attitude all the while. Krueger really is an amazing company, and if any further problems come up, I will be quick to contact them again.

Ryan from Krueger Heating came and fixed my thermostat yesterday. Our thermostat was running in the heating and air conditioning mode and not stopping when it reached its target temperature. He was very courteous and professional. He analyzed the problem by looking up the thermostat's manual and set the programmed components. He tested all of the functions of the thermostat. He downloaded the operator's manual to my email address for future guidance and proper operation of the device. Now the thermostat runs until reaching the target temperature and then shuts off as it should. All of this was don in a very short amount of time. We are impressed with the quality of service the company gave us.

I have a geothermal/ground source heat system and my heat pump was flashing a red, high pressure signal, which was causing my air conditioner not to cool. Krueger came out and knew exactly what to do. Took care of my problem quickly and and my air conditioner has been cooling ever since. I have had them do work on my system before. They found a leak in my system and fixed it. They are always very personable, answer all of my questions and are professional. They take pride in their work. I highly recommend Krueger.

The installation was great and issues that popped up were analyzed and resolved to great satisfaction. Josh especially was fantastic in diagnosing and resolving concerns. The job was fantastic even though I had space restrictions.

I can’t say enough good things about this company. Every member of staff I encountered, (overall 4-5) was so respectful and honest and friendly. Krueger will be my go to HVAC company for the foreseeable future. If you have any doubt about this company I can assure you they will treat you right.

The wind chill was literally in the negatives this morning and we woke up to no heat! Reid made it to our house in a matter of a couple hours. He fixed our heater in under 20 minutes and was very polite and cordial. We are so thankful for Reid!

We have our Spring and Fall maintenance yearly with Krueger. Josh found a possible issue possibly down the road, which we opted to fix today. Always grateful to not have to fix a problem later! Always a pleasure dealing with a company and employees that are great at what they do and are nice to deal with!

My furnace stopped working in negative degree weather. When I called to make an appointment the lady I spoke to was super nice and assured me they would squeeze me into their busy schedule. Joshua was my technician. He was able to diagnose the issue but did not have the part he needed to fix it, but came back after hours to fix it. After he finished fixing the issue he was not in a hurry to head home (was past 8pm at this point). He took his time to look for any more issues that could of been going on and took the time to explain how certain things worked on the furnace and some things I could do to help my furnace run better and prevent any further issues. Bless this man and this company for making me a priority and getting my furnace running the same day it went out!

JC came out on a Saturday morning and arrived during the timeslot given. He was very personable and very courteous. He analyzed our problem and got us up and going within 30 minutes. He is a definite asset to your company. And he showed us pictures of his daughters and they are beautiful. And I won't be miserable on a day that is supposed to be 90 degrees and for that my family is grateful. I hate the heat.

I am very pleased with the technician that check out my heating system. Reid was very polite and efficient in his work. It would be great if you send him the next time I need service.

Responds quickly to phone calls and gets problems taken care of. Service staff very knowledgeable.

I highly recommend this company, without reservations. I'm a disabled senior on a fixed income and my wife will be retiring soon. I had some savings that I could use to replace our heating and air that hadn't worked for some years. I wanted to purchase the most economic, cost effective system I could, to keep our utilities costs down, as we faced the reality of what would be our limited income in retirement. Their staff showed me ALL the high efficiency options that were available to us, BUT THEY ALSO EXPLAINED why the costliest, most high efficiency systems would not likely be the most economical systems we could choose. I would have been an easy target, and they easily could have sold us a system far more expensive than we really needed. Instead, we were able to choose a high quality system for much less, that in our home would only cost a few dollars more to operate each month. We saved thousands which we now can use on other badly needed repairs. We love our new Heating and cooling system. We plan to use them exclusively for all our Heating and cooling service needs in the future, and we recommend that you call them when you need to replace your aging home comfort equipment. FIVE STARS DEFINITELY!

Krueger has serviced us for 20 years, since we moved into our home. They recently replaced our HVAC system. Everyone we have dealt with has been informative, patient, professional and pleasant. We have never had a problem because they are proactive in maintaining the system to function well. Highly recommend them!

While spending the summer in CO we learned our ground source heat pump was not working so I immediately called Krueger to set up service. They were not only extremely easy to work with, but also showed genuine concern for our problem and were happy to come at a time convenient for my neighbor to be there. They kept me informed about arrival time, what to do before his arrival and then he called me from the house to go over what he found. I needed a new thermostat and after discussing the pros and cons of what was available, they did not try to up sell me on one that was more sophisticated than what I needed. Since I was out of town, this was very comforting. Everyone I have had occasion to speak with or personally deal with have been professional, knowledgeable, punctual and exhibited an attitude of wanting to do their best. I will always call Krueger for my HVAC needs. Thank you, Reid.

My initial reaction to the bill I received was to question the charges as excessive, but I was not able to get an explanation.
When I made my frustration known, Rory Krueger himself called me. He was forthcoming and understanding.
He made no excuses and clarified the entire situation. I will be happy to use Krueger again.

My husband and I have used Krueger Heating Air Conditioning Geothermal for our geothermal system for about 5 years now. To say their service is dependable and consistent is an understatement. They set up our semi-annual maintenance services without me having to notify them. Reid has done an excellent job every time and is quite helpful to answer any questions and change filters. I am so satisfied to find a Geothermal company with their expertise that can help at all times.