Plumbing reviews in St Ann, Missouri

Their plumber went on our roof to snake our drain. He dropped the steel snake cable off the front of our house and it broke the window on our 5 year old daughter’s room. Instead of letting us know, he moved our trashcans to hide the glass in the driveway and left. She was with her grandparents at the time and we didn’t notice anything was wrong until later that night when putting her to bed and it was freezing in her room.

The owner/manager Rick, was condescending to my wife when she called about it and did not take responsibility.

Chuck was very professional the way he explained everything. He also did not take that long to solve the problem.

Great service the same day I called. My plumber was courteous and knowledgeable. I would recommend this service.

Scott did a great job and went above and beyond and communicated everything clearly! Very happy with his service!

Sir Charles was fast, professional, and reliable! Great communication and quality work. Highly recommend!

Gerald was excellent; nice guy, and solved my stopped up drain quickly and inexpensively. We’ve been satisfied customers of AA Quick for decades!

Chuck was AMAZING today! Came out same day, fixed our sink, and got us set up for the future with our issues. Really helped us out!

Had a clogged sewer pipe. Called on a Sunday morning fixed by 2. Donny was the tech , friendly, professional, upfront the cost. Great company highly recommend.

10/10. Chuck came out same day with great conversation and even better service. Identified and resolved the issue in efficient time. If you need a plumber, give these guys a call.

Great experience!! Called the office on Saturday morning. Gabe arrived, assessed the situation, corrected the problem, and was finished by noon!!
He was very professional, and knowledgeable. Simply put, he is a great guy!
Definitely my go to company. Highly recommended!

We had a great experience with AA Quick with our kitchen remodel. Brent did a great job disconnecting all the plumbing and then hooking everything back up. Brent was professional and conscientious and great at communicating with us. Would definitely use them again for any future plumbing issues.

AA Quick Plumbing has provided excellent customer service and is very affordable. I highly recommend this company! Sir Charles provided excellent customer service!

We are having a very bad experience with this plumbing company. The first plumber not only failed to identify the real issue with our bathroom faucet system — he actually damaged it, which caused a leak that went down into our basement and led to a repair bill of $778.93.
When their second plumber came, he confirmed in text messages that their previous plumber had damaged the faucet. Instead of consulting us, he replaced the entire system with a commercial-type faucet (the kind you usually see in gyms), which does not work for us at all. The water flow can’t be adjusted properly — it’s either too weak and cold or way too strong. Because of this, we’ll eventually have to pay again to replace it with a proper home system.
To make matters worse, their second plumber threw away our expensive shower head without asking, and after the first visit, the bathtub drainage got clogged, forcing us to call and pay another plumber to fix it.
Even though the leak and damages were entirely caused by their first plumber’s poor work, the company refuses to reimburse us for the basement repairs. They claim that we are “even” because they replaced the faucet — but that replacement was not what we wanted, does not work properly, and was never discussed with us.
I have text message screenshots from their own second plumber confirming that the first one caused the damage. I have been trying to resolve this issue and get them to pay the basement repair bill since October 7, but instead of resolving the matter properly, they insisted that replacing the faucet settled everything.
This whole situation has been frustrating, costly, and disappointing. I would strongly caution anyone before using this company. I am now preparing to file a formal complaint with the state licensing authorities and to pursue this matter further in small claims court.

Update: That’s quite a misleading response from AA Quick Plumbing And Sewer. I already reached out multiple times over the past three weeks — by phone and email — before posting this review. Rick has my direct contact information and full documentation, including invoices and text messages from his own technician confirming that their first plumber caused the leak. Despite this, the company has not resolved the matter properly. I’ve filed a formal complaint with the Better Business Bureau, where the company is accredited, and will continue pursuing this until it’s properly resolved.

Chuck was professional, quick, friendly. . . I definitely would call AA Quick again. Can't say enough good things about the company and their employee!

Justin was very pleasant and informative as to everything he was doing. Great price compared to Academy Air. The were more than double with their estimate. Please try AA Quick plumbing before you go anywhere else. Thoroughly happy with the work. Thank you, Justin!

Love AA Quick! So polite and same day service. Gabe was great and even was nice to my dogs who relentlessly terrorized him!! Great company, great work, great value. Will always be my go-to, locally owned plumbing company!